
McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,556 reviews
Amazing Customer Service We have purchased three cars from McGrath and have always worked with Joseph Scala. He is one of the reasons we keep coming back. Joseph's attention We have purchased three cars from McGrath and have always worked with Joseph Scala. He is one of the reasons we keep coming back. Joseph's attention to every detail is amazing, he makes sure we are always well taken care of. Joseph made the buying of my son's Lexus go smoothly, he came in early to accommodate our schedule. What we like most about Joseph is that he cares about his customers after the sale is finalized. Joseph is always willing to help when we have needed to service our cars. We trust Joseph and know that he will always try to help in any way possible. We will continue to buy from McGrath as long is Joseph is there to help us. More
Easy Car Buying Experience No one likes buying a used car, but it's easy if Joe Scala works with you. Bought my third car from him yesterday. He let us know about the perfect ca No one likes buying a used car, but it's easy if Joe Scala works with you. Bought my third car from him yesterday. He let us know about the perfect car so we came in and tried it out. It wAs great so we had to negotiate a price. He is so fair and you walk out with a new car and the feeling that you got a great deal. Super knowledable and an all around great man. We will be back in a couple years!!! More
Exceptional experience Over my life time I have bought many used cars and had a Average experience at other dealerships. Then when I met Joe Scala and his team that all c Over my life time I have bought many used cars and had a Average experience at other dealerships. Then when I met Joe Scala and his team that all changed. Joe.is a straight forward person who delivers on all aspects of the business model. He makes sure that you happy throughout the process from beginning till the very end. He is very fair and takes the time to explain everything. You walk out driving a new car feeling good. Just over a year ago I had a major transplant and when I either saw Joe at the dealership or the one time in Lake Geneva he displayed a genuine concern For my overall recovery and happiness. This is not a trait that is overlooked. So when I want to service my cars or get a free car wash I stop by McGrath Lexus of Westmont where Joe is always willing to chat. I would like to thank McGrath Lexus for the experience that they provide. I always look forward to stoping by and seeing. Joe or dealing with my friend Casey Camosa in service.,-Fsdqwfz Kindness Regards, Paul Kelty More
nice customer service, leadership quality, Friendly's helpin He is nice person, good nature friendly behavior, looking good knowledge he is help loot to me, his customer service is awesome, in future I am going He is nice person, good nature friendly behavior, looking good knowledge he is help loot to me, his customer service is awesome, in future I am going to buy more cars More
Certified Used Purchase This was my first car purchase and it was such a wonderful experience. Everyone I encountered at McGrath Westmont was very friendly and accommodating. This was my first car purchase and it was such a wonderful experience. Everyone I encountered at McGrath Westmont was very friendly and accommodating. It was such a pleasure working with Joe Scala. He is very knowledgeable and took his time explaining my purchase...no pressure whatsoever. Financing was a breeze. I'm looking forward to having my car taken care of by McGrath. Thanks again for your wonderful service! More
Excellent service experience turns into a purchase I met Joe Scala through the Service Department, when it became time to update my vehicle there was a seamless transition from service to sales resulti I met Joe Scala through the Service Department, when it became time to update my vehicle there was a seamless transition from service to sales resulting in getting the vehicle that best fulfilled my requirements. Everyone I encountered was helpful and efficient I could not have asked for a better experience. More
Excel at customer service The minute we walked in the excellent service began. Joe was on a call and he immediately hung up to take care of us even though the receptionist was The minute we walked in the excellent service began. Joe was on a call and he immediately hung up to take care of us even though the receptionist was barely asking how she could be of help. He was thorough, asked the right questions to know what to look for and was never pushy. I would highly recommend working with Joe. He was very accommodating even though we had to leave twice that day to take care of personal errands that couldn't wait. Patient, knowledgeable, great demeanor. Thanks Joe Scala! Also to Mike in Finance who was very efficient with the paperwork and explaining everything as well as the tech department for going over the features of the truck and setting everything up. More
Wow Customer Service Haven't bought a car since 2010 and was hesitant on the hassle, but Joe made this a very easy transition, I'm a very happy customer, it was quick and Haven't bought a car since 2010 and was hesitant on the hassle, but Joe made this a very easy transition, I'm a very happy customer, it was quick and easy! Thank You More
Send All Your Friends I've bought 10+ vehicles and never had a better experience or felt more comfortable with the entire transaction. I wasn't pressured and knew from the I've bought 10+ vehicles and never had a better experience or felt more comfortable with the entire transaction. I wasn't pressured and knew from the minute I met Joe that I was getting a fair deal and a quality product. I would recommend Joe to both my friends and family! More
Awesome experience! I found a 2016 Lexus RX 350 online, called McGrath Lexus for availability and spoke with Mel Owens. Mel was great, he had the car ready for me to see I found a 2016 Lexus RX 350 online, called McGrath Lexus for availability and spoke with Mel Owens. Mel was great, he had the car ready for me to see and test drive, of course diving the RX 350 was a overall experience! Mel answered all my questions and concerns, he was awesome and of course I bought the car. The demonstrating of the vehicle was a pleasantly unexpected experience. Mike Angello was also a great help, he worked very hard to find the best finance loan for me. I would highly recommend McGrath Lexus and Mel Owens to anyone looking for a great vehicle, awesome service and a outstanding car dealership with very pleasant employee's. Anita A. More