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McGrath Lexus of Westmont

Westmont, IL

4.8
1,556 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,556 reviews

December 21, 2023

The service department at McGrath Lexus of Westmont always goes above and beyond for its customers. I truly appreciate the dedication, communication, and the opportunity to not only learn about my car More

by ashfishbein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Giampietro, Justin Storandt, Tom O'Connor, Gerry Arquines, Linda Serpico, Brad Bartholow, Ruben Pesante, Paul Tuffner, Jared Shannon, Arnold Arquines
Jan 17, 2024 -

McGrath Lexus of Westmont responded

Hello, our team is delighted to have received your amazing five star rating! We appreciate you being able to take the time to share with us as well! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 20, 2023

Great dealership to work with Great people working there and good orices on new vehicles More

by hrynberk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art Kuhl, Mike Agnello, Linda Serpico, Ben Zuniga
Jan 17, 2024 -

McGrath Lexus of Westmont responded

Hello, we're delighted to hear about your excellent five star experience with our team and services during your last visit! We appreciate your kind words! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 16, 2023

Great friendly service and easy to work with. Stayed committed to every promise and I’m very happy with my purchase. More

by savage_devin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Pebelske, Justin Storandt, Linda Serpico
Dec 18, 2023 -

McGrath Lexus of Westmont responded

Devin, our team is delighted to have received your five star rating! We appreciate you being able to take the time to share your wonderful experience with us! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 15, 2023

Excellent service and a friendly staff. Car wash is always thorough. Got good tech support for my website question. More

by george1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Christofaro
Dec 18, 2023 -

McGrath Lexus of Westmont responded

George, we're delighted to hear about your wonderful five star experience with our team and services! Our team highly appreciates your kind words and feedback! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 14, 2023

Excellent and Efficient! We had been looking around for quite some time and were so happy we settled on a purchase from McGrath Lexus of Westmont. Rita Barkstrom was amazing More

by Anayapc.312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Barkstrom, Aldo Datoli
Dec 18, 2023 -

McGrath Lexus of Westmont responded

Hello, we're delighted to hear about your excellent five star experience with our team and services during your last visit with us! We appreciate you being able to take the time to share your wonderful feedback with us as well! Your support means the world! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 09, 2023

Service guy was not helpful and was condescending. Usually very professional and somewhat nice. I did not feel as if my business was appreciated. More

by drronnie
Workmanship
Recommend Dealer
Yes
Employees Worked With
Juarez
Dec 09, 2023 -

McGrath Lexus of Westmont responded

Hello valued customer, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this, as we don't exactly know what happened during this instance. Our team deeply cares about every detail, big or small. Please don't hesitate to reach out to our office, McGrath Lexus of Westmont looks forward to hearing from you soon!

December 09, 2023

Great Customer Service - Really good folks to do business with! There's a Lexus dealer 5" from my house, but I travel 30" to get service here, where I bought my RX350. Paul Tuffner was great to work with i More

by Wayne_RX350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Bartholow, Paul Tuffner
Dec 09, 2023 -

McGrath Lexus of Westmont responded

Wayne, we love to hear stories of this nature! Our team is glad to hear about your wonderful five star experience with us during your last visit! Especially when working directly with some of our incredible team members, they're the absolute best! We appreciate you being able to take the time to share your kind words with us as well! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

December 07, 2023

I came in without an appointment and not only did they finish my car the same day but it was given back to me extremely clean. Javier was very professional and helpful. Even the greeters in the lane smile More

by tonya.m.plutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 09, 2023 -

McGrath Lexus of Westmont responded

Tonya, our team overly appreciates you being able to take the time to share your five star feedback! Your kind words never fail to make our team members smile from ear to ear! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

November 24, 2023

Easy process for test drive and no babysitter. I’m not up for much chit chat and i want the ability to spend time with the car on my pace. Every buyer is different and a good sales person will More

by Director
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Aldo Datoli, Kaytlin Teter
Nov 26, 2023 -

McGrath Lexus of Westmont responded

Hello, we're glad to hear about your wonderful five star experience with our team and services during your last visit! We appreciate you being able to take the time to share your kind words and appreciated feedback! Your support means the world! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

November 19, 2023

This was a figurine maintenance. McGrath Lexus service was great as usual. The advisor answered all questions. The wait time was approximately same as mentioned. More

by kandalepas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Perez
Nov 26, 2023 -

McGrath Lexus of Westmont responded

Hello, we're delighted to hear about your excellent experience with our team and services during your last visit! We appreciate you being able to take the time to share your kind words! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

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