McGrath Lexus of Westmont
Westmont, IL
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Excellent and Efficient! We had been looking around for quite some time and were so happy we settled on a purchase from McGrath Lexus of Westmont. Rita Barkstrom was amazing We had been looking around for quite some time and were so happy we settled on a purchase from McGrath Lexus of Westmont. Rita Barkstrom was amazing to work with and gets our highest recommendation. More
Service guy was not helpful and was condescending. Usually very professional and somewhat nice. I did not feel as if my business was appreciated. Usually very professional and somewhat nice. I did not feel as if my business was appreciated. More
Great Customer Service - Really good folks to do business with! There's a Lexus dealer 5" from my house, but I travel 30" to get service here, where I bought my RX350. Paul Tuffner was great to work with i with! There's a Lexus dealer 5" from my house, but I travel 30" to get service here, where I bought my RX350. Paul Tuffner was great to work with in getting routine service completed promptly and efficiently. Brad Bartholow (Service Dept Manager) was very helpful in getting assistance from Lexus on an expensive, out-of-warranty, repair. There's never any upselling pressure for unnecessary maintenance. These folks really strive to keep you satisfied and earn your repeat business. I've had all my maintenance done here, and there's no reason to change! Recommended! More
I came in without an appointment and not only did they finish my car the same day but it was given back to me extremely clean. Javier was very professional and helpful. Even the greeters in the lane smile finish my car the same day but it was given back to me extremely clean. Javier was very professional and helpful. Even the greeters in the lane smiled and made me feel welcomed. Couldn’t ask for a better experience! More
Easy process for test drive and no babysitter. I’m not up for much chit chat and i want the ability to spend time with the car on my pace. Every buyer is different and a good sales person will I’m not up for much chit chat and i want the ability to spend time with the car on my pace. Every buyer is different and a good sales person will recognize the difference from a family to a business professional to a enthusiast about a specific model. She did great and has a bright future selling cars!! No pushy sales tactics for non-sense extras added after the test drive with the sales manager. Lastly, the finance manager Aldo was a stand-up guy. I’ve bought alot of cars and ALDO was a class act!! All - around great auto shopping experience for a luxury car. I More
This was a figurine maintenance. McGrath Lexus service was great as usual. The advisor answered all questions. The wait time was approximately same as mentioned. McGrath Lexus service was great as usual. The advisor answered all questions. The wait time was approximately same as mentioned. More
Once I received notification my car service was complete, received keys. I walked the entire lot no car. The service advisor went inside and drove the car out. That was odd received keys. I walked the entire lot no car. The service advisor went inside and drove the car out. That was odd More