McGrath Lexus of Westmont

Knowledgeable and Customer Focused Experience After a week of research and visits to several dealerships, we were ready to give up. Until we stopped at our last place and met Joe Scala. We were s After a week of research and visits to several dealerships, we were ready to give up. Until we stopped at our last place and met Joe Scala. We were so impressed with his knowledge and detail with each of the cars we inquired about. He asked the right questions, focused on what we was important to us as the buyer and was extremely professional. In addition, the other dealerships we visited did not even compare regarding overall customer service. We are very happy with your purchase and will be back to McGrath in Westmont! More

Best Day Ever! Just finished my first full day with my Lexus RX350! Joe Scala was my salesman and how very fortunate I was to be given him! He was very knowledgeable Just finished my first full day with my Lexus RX350! Joe Scala was my salesman and how very fortunate I was to be given him! He was very knowledgeable about the cars I was test driving and extremely easy to work with. It was a painless experience and rather enjoyable, which is usually never the case for me! I am very grateful for the way Joe, and all the staff at McGrath Lexus treated my husband and myself! More

knowledgeable, accomodating and professional Joe Scala was a pleasure to work with in recent SUV purchase. we had lots of expectations and he was able to meet them all. did not blink when we eve Joe Scala was a pleasure to work with in recent SUV purchase. we had lots of expectations and he was able to meet them all. did not blink when we even started over with a different car. was patient and helpful in taking care of many details in trade in/purchase. More

Nice place, great salesperson! Only problem was waiting for a long time to have financing. Sales person was great. The person that showed me how the car works was also great. Only problem was waiting for a long time to have financing. Sales person was great. The person that showed me how the car works was also great. More

Fantastic Experience for an Out-of-State Purchase! I inquired about the car on Tuesday - Britnee Litwin immediately emailed me stating that the car was still available. I emailed back and made an offe I inquired about the car on Tuesday - Britnee Litwin immediately emailed me stating that the car was still available. I emailed back and made an offer stating that this would be an out-of-state purchase. Within an hour - Joe Scala called me and got back with more details on the vehicle and we were able to work a deal out. I gave a credit card deposit to hold the car and made arrangements to pick up the car the next day. Once I got to the dealership - Joe met me and took me to the finance manager to finish up the paperwork. I was out within a couple of hours and driving the new car back home! Joe was great to work with. Not only did he give me a great deal on this certified CT200h, I felt he truly wanted to make sure that I was totally satisfied with my purchase. He made sure that all of my questions got answered and followed up with another phone call the day after to make sure I didn't have any other issues. Overall - from the first point of contact to finalizing the sale - the experience that I got from Joe Scala and McGrath Lexus of Westmont was outstanding! More

Happy Customer We initially were looking for a low-mileage used SUV to lease. There was one on the floor, but we waited one day too long. Joe was able to show us a n We initially were looking for a low-mileage used SUV to lease. There was one on the floor, but we waited one day too long. Joe was able to show us a new one for an even better deal but it was not the color we wanted. He hoped to find one in black and was successful. It was exactly what we wanted and a sale was made. Joe went out of his way to help. Polite and enthusiastic to please are the best descriptors of our experience with Joe and Lexus. Recommend Joe without reservation. More

Very easy to do business with I went to see Joe Scala about purchasing a used RX450h. He was very professional and straight-forward. Everything associated with the purchase was lai I went to see Joe Scala about purchasing a used RX450h. He was very professional and straight-forward. Everything associated with the purchase was laid out for me and he graciously explained everything. McGrath Lexus in Westmont is a terrific dealership, and Joe went above and beyond to make sure I was satisfied with the RX450h. Mike Connery was superb and very professional, and he suggested financing options I had not considered. An excellent experience. More

First Class Service Large selection of Certified Used Lexus cars. I initially engaged via email and received immediate responses to my questions. I was then able to set Large selection of Certified Used Lexus cars. I initially engaged via email and received immediate responses to my questions. I was then able to set up two weekday PM appointments to view the cars I was interested in. Both times, my salesman, Joe Scala was available and prepared with information regarding the cars. Joe was very knowledgeable and easy to deal with. Set up a third appointment and closed the deal, with a trade in, inside of a couple hours. Very welcoming and professional car buying experience. Finance process as well. Never have I had a Finance Manager completely focus on my deal. Usually they are doing 5 things at once and it ends up taking forever. Mike was completely focused on my deal and it was a snap. More

2008 Lexus RX350 My Husband was dealing with Casey Baca, and he has bought many cars, for people and was really impressed with Casey's professional manner, her willing My Husband was dealing with Casey Baca, and he has bought many cars, for people and was really impressed with Casey's professional manner, her willingness to be avalibal and helpful with all his questions, and in helping with getting this deal done before Christmas. He said it was stress-free and so easy to accomplish! As the deal progressed, and it was getting closer to crunch time, he had Casey text my phone as Hubby does not text, and she was a gem to me! Always on the ball, and fantastic to work with! She sure put a huge smile on the "White's" Christmas!!! I'll recomend your dealership and her as a sales person ANYDAY!!! God Bless you all, Kathleen Sowa More

A well educated consumer I had studied the car that I wanted, went for a test drive at another dealership and was ready to shop around. Luckily I was connected with Vicki and I had studied the car that I wanted, went for a test drive at another dealership and was ready to shop around. Luckily I was connected with Vicki and she was able to beat all other prices. She also started the paperwork before I arrived and made the process seem streamlined. This former BMW driver is now part of the LEXUS family. More