McGrath Lexus of Westmont
Westmont, IL
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Excellent experience The dealership is beautiful, the staff is extremely professional and accommodating. Joe patiently waited as I inspected and test drove the car. Oth The dealership is beautiful, the staff is extremely professional and accommodating. Joe patiently waited as I inspected and test drove the car. Others have bought from here also and have had similar experiences. Would buy again from here. Thanks again Joe! More
Great experience Joe Scala was great to work with. He found exactly what we were looking for. Our experience at McGrath Lexus was wonderful, I would recommend anyo Joe Scala was great to work with. He found exactly what we were looking for. Our experience at McGrath Lexus was wonderful, I would recommend anyone looking for a pre owned Lexus to ask for Joe Scala, our process was smooth, thorough, personalized and friendly. Diane P. More
Terrific Experience Joe Scala and team were terrific to work with. Joe is a seasoned professional and gave me the options I needed in selecting the proper car and financ Joe Scala and team were terrific to work with. Joe is a seasoned professional and gave me the options I needed in selecting the proper car and financial plan. I would recommend him to anyone. More
Joseph G. Scala Sr. Sales Consultant Once I met Joe and told him what I was looking for (a certified pre owned RX) he found the exact car I was looking for and we made a deal and I drove Once I met Joe and told him what I was looking for (a certified pre owned RX) he found the exact car I was looking for and we made a deal and I drove my RX home and could not be happier. The whole experience was very satisfying and I would recommend anyone I hear is looking for a Lexus to see Joe. I must say all the people involved including Mike Connery are the Best. More
Thank you Greg, Justin and Mike You made the whole process of trading up my Lexus lease an easy one for me. I truly appreciated you're kindness after I told you about my personal si You made the whole process of trading up my Lexus lease an easy one for me. I truly appreciated you're kindness after I told you about my personal situation and that I needed to get in and out as quickly as possible. Everyone at McGrath, including Ben had me in and out in just over an hour. I can't say enough about everyone's professionalism and genuine kindness. You each have my heartfelt thanks. More
Fantastic experience!! Just purchased 2013 ISF.. when I talked to justin..he is most friendly and caring person. Transaction went through smooth no hassle and no pushing to Just purchased 2013 ISF.. when I talked to justin..he is most friendly and caring person. Transaction went through smooth no hassle and no pushing to buy a car right away. I highly recommend Justin if you are looking for used cars. Thank you More
Thank you Joe and Mike Working with Joe was so easy. We ended up spending a little more than we had planned but we were able to purchase a newer, certified pre-owned RX. Lov Working with Joe was so easy. We ended up spending a little more than we had planned but we were able to purchase a newer, certified pre-owned RX. Love the car! More
Excellent customer service! Joe Scala is a true professional! He listened to my needs and exceeded my expectations. Not only did he give great service, he genuinely helped me t Joe Scala is a true professional! He listened to my needs and exceeded my expectations. Not only did he give great service, he genuinely helped me to make good choices for the future. I appreciated Joe's generosity with his time as well. I am thrilled with my new car and I am looking forward to utilizing all of the amazing amenities that McGrath Lexus has to offer for their customers! More
Bad Experience I recently purchased a used Lexus GX460 from Wesmont Lexus. I went in to purchase a trade-in Volvo XC90, however the car had many flaws. After walking I recently purchased a used Lexus GX460 from Wesmont Lexus. I went in to purchase a trade-in Volvo XC90, however the car had many flaws. After walking the dealership lot and talking to a well trained sales rep, I decided to change my mind and purchase the GX460. This is a 2-year old car with very low miles, which made it very appealing to purchase. It had scratches and flaws that I asked to be fixed. In fairness to the dealership and rep, I was told that some things would need to be reviewed with the sales manager. I left my car and we went over everything that needed to be resolved, including have them proactively putting stickers on each major scratch around the exterior. I didn't even bring up the numerous issues with the interior that include scratches, dings. etc. Again, I bought the car knowing of these issues. Upon picking up my car, I was shuffled through the service area with no real explanation of what was fixed, etc. After reviewing my car outside, NOTHING, other than one scratch on the bumper was resolved. I talked to my sales rep, head of customer service and have heard nothing. In addition to this, windshield wipers were the original from 2-years ago and I had to replace personally. (Something minor, however you would expect more.) To date, I have heard nothing from the dealership and for a $50K purchase, you would want a decently serviced or front-line ready car. I am stuck with a car that I don't "love" which is extremely disappointing. Now kicking myself in the butt for not keeping the original vehicle. More
Amazing customer experience Working with Justin and Michael was amazing. Justin is an awesome sales professional. Very knowledgeable and meet all my needs keep up the great work Working with Justin and Michael was amazing. Justin is an awesome sales professional. Very knowledgeable and meet all my needs keep up the great work. More