McGrath Lexus of Westmont

Outstanding sales experience It was a pleasant experience dealing with Glenn Ginter salesperson at McGrath Lexus of Westmont and with Casey Baca as my initial contact over the pho It was a pleasant experience dealing with Glenn Ginter salesperson at McGrath Lexus of Westmont and with Casey Baca as my initial contact over the phone from Quincy, Illinois. Glenn sold the 2003 Lexus LX 470 to me. I came in to the dealership close to the closing time but Glenn patiently went through the test drives of my vehicles of interest, answered all my questions questions about each, and compared the vehicles for an interested customer with limited budget. He even compared the McGrath vehicles to those available in nearby dealerships. He did not pressure me to make decision and, when I did, he respected the prices I was tossing out and worked together with Greg Luzinski, the pre-owned sales manager, towards a mutually acceptable price. We closed the deal an hour after closing time yet Glenn and Greg remained patient with me as a customer. Mike Connery, in charge of financing, stayed late as well to complete the sale. I did not leave the dealership with my purchase until about 2 hours after the 8:00 p.m. closing time of the dealership for a Thursday evening. These people involved in my sale treated me as if I was buying a new Lexus costing in the 80K range. I was amazed by this treatment (based on past experience) but it appears that this dedication and respect for customers is the underlying character of this dealership. This dealership and its people is certainly a star in the Lexus dealer network in the U.S. If the time comes that I need a new or newer Lexus, I know where to go regardless of where I am in the U.S. More

Worth the trip. My multiple purchases from Joe Scala and 10 yrs of service exellence from Paul and Dan make my trips from Elgin to Westmont well worth the trip EVERY My multiple purchases from Joe Scala and 10 yrs of service exellence from Paul and Dan make my trips from Elgin to Westmont well worth the trip EVERY time! Still drive my first Lexus from them with ovet 180k miles. Still runs like new. MW - Elgin, IL More

Great experience with Joe Scala. Second car I’ve purchased Joe is knowledgeable and professional but not a high pressure, stuffy sales person. I wanted a certified used car with low miles and Joe found it for Joe is knowledgeable and professional but not a high pressure, stuffy sales person. I wanted a certified used car with low miles and Joe found it for me. This is the second car I’ve purchased from Joe. It’s comforting to know your salesperson will still be employed there when you want to purchase another car. It speaks volumes to his integrity and vision that this is his career - not just a job and another sale. More

Great Car and Customer Service Joseph Scala is an excellent sales consultant, and the entire McGrath Lexus management team in Westmont is professional, personally friendly, and trus Joseph Scala is an excellent sales consultant, and the entire McGrath Lexus management team in Westmont is professional, personally friendly, and trustworthy. The after car purchase attention to service is excellent, building a long term relationship for my present and future car needs. The recent Chicago Auto Show was motivation to check out the latest Lexus models, and I liked what I saw there. I am loyal to McGrath Lexus of Westmont on account of the wonderful people, my high satisfaction with the cars they have sold me, and their service to maintain them. I highly recommend this dealership for your next Lexus vehicle. More

No better service anywhere There are so many dealerships you can go to, but I can confidently say that you will NOT receive the same exceptional service you would at McGrath Lex There are so many dealerships you can go to, but I can confidently say that you will NOT receive the same exceptional service you would at McGrath Lexus of Westmont. My heart was set on purchasing a brand new 2018 NX, but drove away (with no pressure to buy) with an amazing Certified Pre Owned 2015 NX. I was so lucky to have Joe Scala as my guide and consultant throughout the entire process. It was because of him and Mike Agnello that made my first car buying experience an enjoyable one. At the end of the day it was clear that their goal was to make the customer happy. More

2018 LS 500 Joe Scala made my the purchase of my new 2018 Lexus LS 500 a true conceirge experience. From the moment I walked into the dealership through driving Joe Scala made my the purchase of my new 2018 Lexus LS 500 a true conceirge experience. From the moment I walked into the dealership through driving my new car home, the process was flawless. Joe's team helped me understand how to work the car, explained the details of the purchase, all while being thorough and efficient. Joe's attention to every detail is what makes me a repeat buyer of Lexus vehicles. More

Larry is rude don't spend your money here Larry doesn't understand customer service and will find out very quick trust me. Why do have a job here with lexus is supposed have good people Larry doesn't understand customer service and will find out very quick trust me. Why do have a job here with lexus is supposed have good people More

CREDIBILITY AND INTEGRITY We were surprised we made an impulsive purchase of a certified used Lexus last night. The defining factor for us was the salesmanship of Mr. Alan Ster We were surprised we made an impulsive purchase of a certified used Lexus last night. The defining factor for us was the salesmanship of Mr. Alan Stern and his manager Mr. Greg Luzinski. Mr. Stern educated us about the different Lexus products without insulting our intelligence. This knowledge made us feel more empowered knowing our decision to seriously consider a Lexus was the right one. The shop services and quality of folks who worked with us including finance manager Mr. Aldo Datoli really made us feel secure and confident in our major purchase decision. I can't wait to return and visit if even to get my car washed and say hello. I am already sharing with everyone our wonderful sales experience and how this sales team made it possible! More

Fabulous from start to finish Unlike experiences with other dealers, this was top notch! Joe Scala worked with us to make sure we were happy with the experience, the price and the Unlike experiences with other dealers, this was top notch! Joe Scala worked with us to make sure we were happy with the experience, the price and the car - he was fabulous to work with! I would definitely start with him again next time we need a new car. The dealership is great too with the ambiance, the customer approach and the amenities (what a treat)! More

Best service and wonderful experience Joe Scala's service exceeded our expectation. My wife and I are extremely satisfied with the experience that we had with Joe Scala. His care, his know Joe Scala's service exceeded our expectation. My wife and I are extremely satisfied with the experience that we had with Joe Scala. His care, his knowledge,and his attention to customer all showed that it's the people that can truly make a difference. More