McGrath Lexus of Westmont

THE BEST Over the years I have purchased 5 cars from McGrath. They sell me the car I want NOT the car they need to get out of their inventory. They listen to m Over the years I have purchased 5 cars from McGrath. They sell me the car I want NOT the car they need to get out of their inventory. They listen to me. I have McGrath service my cars. Their service dept is first rate. I always know what they are doing to my car and why. I make the decisions. They take the time I need to make up my mind. The McGrath are professional, expert, friendly, honest and patient. 5 cars in and working toward 6. McGrath is my car supplier! More

Rita Brad and Paul were outstanding in CommunicationAs I Rita Brad and Paul were outstanding in Communication As I waited for the part. I was very disappointed in Lexus Not McGrath in their communication Rita Brad and Paul were outstanding in Communication As I waited for the part. I was very disappointed in Lexus Not McGrath in their communication More

Timely, helpful, clean, knowledgeable, organized, friendly, comfortable, and willing to do what is reasonable to ensure an excellent customer experience. I would recommend the dealership yin a heart friendly, comfortable, and willing to do what is reasonable to ensure an excellent customer experience. I would recommend the dealership yin a heart beat More

Professional, Courteous, Efficient Tuesday June 16th I purchased a 2016 Avalon from Phil Carlson. He was friendly and worked well with me. I certainly would recommend him to anyone. Tuesday June 16th I purchased a 2016 Avalon from Phil Carlson. He was friendly and worked well with me. I certainly would recommend him to anyone. Michael Connery in the finance department was excellent as well. The entire experience was professional and efficient, just an exceptional experience. More

I had a positive experience and will return for my next vehicle. Thank you for excellent customer service. They were also patient with my toddlers. vehicle. Thank you for excellent customer service. They were also patient with my toddlers. More

I purchased my car 2004 and ever since I have been using the dealer to service the car. I have only one incident out of the sixteen years. I love doing business with the company in Westmont because they are the dealer to service the car. I have only one incident out of the sixteen years. I love doing business with the company in Westmont because they are committed to what they do, respectful especially my service advisor, Casey komosa. He is one of the few that I keep coming and professional. I couldn’t ask for any better . McGrath of Lexus Westmont is very fortunate to have a devoted employee. I am glad to be a part of them Thank you Casey and McGrath Lexus of Westmont. More

Friendly, honest and hassel free I had an extremely positive experience at the McGrath Dealership. Paul Stewart took excellent care of me. I found the dealership through CarGurus. Pau I had an extremely positive experience at the McGrath Dealership. Paul Stewart took excellent care of me. I found the dealership through CarGurus. Paul took the car of interest out on a test drive and reported back to me before I made an appointment to test it myself. When I came in for the test drive everything was exactly as reported. The experience was smooth and efficient; financing was quickly arranged. I could not be more pleased with my experience. More

First Lexus purchase We were looking for a 2016-2017 used Lexus ES350. I had communicated with Glenn via email and phone call prior to making the 90 minute drive down fro We were looking for a 2016-2017 used Lexus ES350. I had communicated with Glenn via email and phone call prior to making the 90 minute drive down from Wisconsin. Although Glenn replied promptly to my email inquiry, I found him to be short and almost rude. Once we arrived at dealership, we felt as though we were inconveniencing him. He brushed off a few questions we had on the car. We realized the brakes made noise due to the length of time sitting on the lot but I was not going to pay $25K for a car and have loud brakes for a "few months". He offered no solution there. He was unwilling to negotiate at all and then slyly stated we could have his $200 commission and we shouldn't feel badly about it. Overall, not a pleasant experience. We were treated properly at our next two dealerships (Brookfield, WI and Naperville, IL where we ended up purchasing) More