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McGrath Lexus of Westmont

Westmont, IL

4.8
1,556 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,556 reviews

February 27, 2024

Skillful, Knowledgeable, Certified, Unmatched, Courteous, Professional, Friendly, Diverse, Inclusive, Straightforward, Cutting-edge, Innovative, Tech-savvy, Honest, Available More

by burtinserea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Giampietro, Rita Barkstrom, Joe Scala, Mike Agnello, Alisa Dunlap, Linda Serpico, Dean Bustami, Jared Shannon
Mar 09, 2024 -

McGrath Lexus of Westmont responded

Hello, our team is delighted to hear about your excellent five star experience with us during your last visit! We appreciate you being able to take the time to share your kind words with us, as well as your feedback! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 26, 2024

Decent price on vehicle but the buying process was very intrusive so I canceled the purchase More

by Chuck Hopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Scala
Mar 09, 2024 -

McGrath Lexus of Westmont responded

Chuck, our team is overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this, as we don't exactly know what happened during this instance. Our team deeply cares about every detail, big or small. Please don't hesitate to reach out to our office, McGrath Lexus of Westmont looks forward to hearing from you soon

February 26, 2024

Westmont of Lexus you are very lucky to have a person like Casey Baca. Casey was very professional and made sure what I as the buyer wanted. Casey was never pushing for a sale, she was friendly and nev More

by Humza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Baca, Aldo Datoli
Mar 09, 2024 -

McGrath Lexus of Westmont responded

Humza, we're delighted to hear about your wonderful five star experience with our team and services during your last visit with us! Especially when working directly with Casey, she's the absolute best! As well as the rest of our fantastic team members! We appreciate you being able to take the time to share your wonderful feedback with us! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 18, 2024

Service is good got up dates on the condition of my car. on my phone More

by mrmellex04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Zuniga
Feb 18, 2024 -

McGrath Lexus of Westmont responded

Hello, we're absolutely delighted to hear about your five star experience with our team and services! Thank you for taking the time to share your positive feedback! We appreciate your continued support The McGrath Lexus of Westmont family looks forward to your next visit with us soon!

February 17, 2024

Professional Efficient Caring Explicit Easy to work with Cooperative Good experience I would return However the wait to make the final purchase took way too long There should have been so More

by miller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Storandt, Kaytlin Teter
Feb 18, 2024 -

McGrath Lexus of Westmont responded

Hello, we're delighted to hear about your wonderful five star experience with our team and services! We appreciate you being able to take the time to share your feedback and kind words! Your support means the world! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 14, 2024

The process was so easy, my salesman Jason was awesome, not the usual high pressure situation I was used to. In finance the process was once again sup easy and fast w/Linda (less than 40 mins.) The tech pa More

by jeffreybendfelt59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ellison, Linda Serpico
Feb 18, 2024 -

McGrath Lexus of Westmont responded

Jeffrey, we're thrilled to have received your wonderful five star feedback regarding your last visit with our team and services! We appreciate you being able to take the time to share your kind words with us as well! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 12, 2024

My wife and I were very pleased with McGrath Lexus of Westmont. Our saleswoman helped us to find the right car for us but was never pushy, nor did she try to sell us anything we did not need. The agent i More

by John Q.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Barkstrom, Linda Serpico
Feb 18, 2024 -

McGrath Lexus of Westmont responded

John, we love to hear stories of this nature! We're incredibly glad to hear about your wonderful five star experience with our team and services! Especially when working directly with some of our fantastic team members! We appreciate you being able to take the time to share your feedback, as well as your kind words! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 10, 2024

Bought a 2020 Audi S4 from this dealership based on their great reviews. Drove up from Kalamazoo Michigan and bought the car for my wife to use. She noticed a two service lights on and called the salesper More

by John Behrendt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Justin Storandt, Casey Baca
Feb 18, 2024 -

McGrath Lexus of Westmont responded

John, we're overly apologetic that you didn't get to experience our normal McGrath five star standard during your last visit! Having said this, it's important to get to the bottom of this, as we don't exactly know what happened during this instance. Our team deeply cares about every detail, big or small. Please don't hesitate to reach out to our office, McGrath Lexus of Westmont looks forward to hearing from you soon

February 09, 2024

Work was done well. Dashboard clock was malfunctioning and had to be replaced. Expensive repair due to dashboard mounting. More

by Pvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tuffner
Feb 18, 2024 -

McGrath Lexus of Westmont responded

Hello, we're absolutely delighted to hear about your five-star experience with our team and services! Thank you for taking the time to share your positive feedback! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

February 07, 2024

McGrath Lexus arrive is top notch and extremely professional, Dean B. gets repairs done efficiently and is extremely courteous to work with! More

by mlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean B.
Feb 08, 2024 -

McGrath Lexus of Westmont responded

Hello, we're absolutely delighted to hear about your five-star experience with our team and services! Thank you for taking the time to share your positive feedback! The McGrath Lexus of Westmont family looks forward to serving you for years to come!

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