McGrath Lexus of Westmont
Westmont, IL
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Professional Efficient Caring Explicit Easy to work with Cooperative Good experience I would return However the wait to make the final purchase took way too long There should have been so work with Cooperative Good experience I would return However the wait to make the final purchase took way too long There should have been some accommodation for the long wait (took over 2 hours off my work schedule) More
The process was so easy, my salesman Jason was awesome, not the usual high pressure situation I was used to. In finance the process was once again sup easy and fast w/Linda (less than 40 mins.) The tech pa not the usual high pressure situation I was used to. In finance the process was once again sup easy and fast w/Linda (less than 40 mins.) The tech part w/Bret was also super fun and informative. Overall a great experience. The dealership atmosphere is also ver nice and welcoming, Great job to all who made this a fun experience! More
My wife and I were very pleased with McGrath Lexus of Westmont. Our saleswoman helped us to find the right car for us but was never pushy, nor did she try to sell us anything we did not need. The agent i Westmont. Our saleswoman helped us to find the right car for us but was never pushy, nor did she try to sell us anything we did not need. The agent in the finance department also identified a way that we could save an extra thousand dollars that we would have otherwise missed. Very happy with this dealership and would not hesitate to recommend them. More
Bought a 2020 Audi S4 from this dealership based on their great reviews. Drove up from Kalamazoo Michigan and bought the car for my wife to use. She noticed a two service lights on and called the salesper great reviews. Drove up from Kalamazoo Michigan and bought the car for my wife to use. She noticed a two service lights on and called the salesperson. I brought it to our local Audi dealer in Kalamazoo. They did a favor and suctioned off some of the oil as it was overfilled. I had to make an appointment to have the sensor looked at. They said it was misaligned because of some damage. They said someone had done some shoddy repair work. Since it was the result of damage it would not be covered by the warranty. I told them to fix it as it was a safety issue. $800 plus later it was straightened out. My wife called the salesperson who could do nothing. She sent the Sales Manager messages including a copy o the bill from the Audi dealer. All we heard was crickets and wondered where the great reviews came from. We will try the general manager next but it isn’t promising. More
Nick, our salesman, was friendly and efficient and did everything he could to keep us informed and up to date as we waited for the arrival off our Lexus NX 350 h to be delivered. Once it arrived, the pap everything he could to keep us informed and up to date as we waited for the arrival off our Lexus NX 350 h to be delivered. Once it arrived, the paperwork for the lease was handled perfectly and the explanation of how the car worked was amazing, Brett was patient and took as much time as necessary to explain all the details of the operating system. More
As always, the service at McGrath Lexus of Westmont is nothing short of exceptional! The staff there is wonderfully informative, a delight to interact with, and the reason we keep coming back - first-clas nothing short of exceptional! The staff there is wonderfully informative, a delight to interact with, and the reason we keep coming back - first-class all the way! More