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McGrath Lexus of Westmont
Westmont, IL
1,552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 10, 2022
McGrath Lexus IS the best Lexus dealer in the Chicagoland area. Woodfield Lexus IS the worst. .The service department is very helpful and flexible with setting appointments. Dino is an excellent Service area. Woodfield Lexus IS the worst. .The service department is very helpful and flexible with setting appointments. Dino is an excellent Service Manager. He has excellent customer service skills. More
by mariapetrov
Employees Worked With
Dino
March 09, 2022
I visited the service department and had a very positive experience and impression.Service advisor Gerad is a very knowledgeable and professional gentleman.I love to have him as my vehicle caretaker. Thank experience and impression.Service advisor Gerad is a very knowledgeable and professional gentleman.I love to have him as my vehicle caretaker. Thanks Gerad More
by Gopal
Employees Worked With
Gerad
March 07, 2022
Everyone at the dealership is very personable and professional. I’ve been a customer there since the Lexus brand came out. My sales rep Rita Barkstrom has always gotten me an excellent deal and ma professional. I’ve been a customer there since the Lexus brand came out. My sales rep Rita Barkstrom has always gotten me an excellent deal and made me feel like a member of her family . . . As opposed to just another customer. More
by Ajanis
Employees Worked With
Rita Barkstrom
February 09, 2022
Tim and Ryan in the Service Department did a great job diagnosing my rear shock issue that another Lexus dealer and an independent shop could not. They exceeded my expectations and replaced my rear shoc diagnosing my rear shock issue that another Lexus dealer and an independent shop could not. They exceeded my expectations and replaced my rear shocks at about a quarter of the cost the other Lexus dealer quoted. The independent shop told me the rear hatch struts were the problem which would have cost multiples of what Lexus Westmont found. Most important though is they seem to have fixed the issue. Will have to drive the car some more but so far so good. I did not expect so professional an experience after my dealings with my regular Lexus dealer. I must admit after my bad experience with the other Lexus dealer and the independent shop I was about ready to just give up and trade the car. I will return for service at Lexus Westmont and they will be first on my list when I replace my RX. Thanks again!!! More
by Steve C
Employees Worked With
5 stars to Tim Lucas and Ryan. Do not know Ryans name but Tim will know.
