McGrath Lexus of Westmont
Westmont, IL
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The customer service was excellent. I was very pleased with the results of my serviced vehicle. The detail job was very professional. Most importantly, Casey the service rep was very pr I was very pleased with the results of my serviced vehicle. The detail job was very professional. Most importantly, Casey the service rep was very professional and extraordinary! The service area is clean and everyone is very cordial. I’ve had my truck serviced at other Lexus facilities, but after bringing it to McGrath Lexus in Westmont, I will never go anywhere else. Their customer service exceeds the service I’ve previous experienced. More
This dealership exceeded my expectations. The customer service was amazing. The sales rep Mel Owens answered all of my questions and took the time to explain in detail. The customer service was amazing. The sales rep Mel Owens answered all of my questions and took the time to explain in detail. More
My husband and I flew in from GA to purchase a beautiful used Audi A5 coupe at McGrath Lexus. We immediately noticed that not only was the dealership beautiful, but the people who worked there were warm a used Audi A5 coupe at McGrath Lexus. We immediately noticed that not only was the dealership beautiful, but the people who worked there were warm and friendly as well. I typically do not like the car buying experience, however, working with Mel Owens made this experience one to remember. Mel was very professional and guided me through the process of my purchase with INTEGRITY. He was someone I knew that I could TRUST. Prior to my arrival, he had already worked with my credit union to ensure that my car buying experience was going to be a seamless one. The only thing I had to do was test drive the car, like it, and sign my paperwork. I did all of that within a couple of hours. My car was presented to me not only spit-shined, but Mel made sure that the car was road ready for the 830-mile drive back to GA. I also want to give a special shout out to Aldo Datoli, who reviewed and thoroughly explained the necessary paperwork I needed for the GA tax office and to get my car tags. It does not end there. I received a phone call just after crossing the GA state line from Mel, who just wanted to check to see how we and the car were doing, AND insisted that we call and let him know that we had arrived home safely. This man cares about his customers. You cannot ask for a better car buying experience that the one we had at McGrath Lexus! More
Mel was extremely helpful he went above and beyond to help me customer service is excellent Lisa is wonderful I appreciate all the help and I’m very happy with my purchase of a new Lexus I really appreci help me customer service is excellent Lisa is wonderful I appreciate all the help and I’m very happy with my purchase of a new Lexus I really appreciate both of them they are wonderful The tech guy was extremely helpful I appreciate him to either though I forgot his name apologize THANK All Off THEME don’t forget the mechanic appreciate his Wonderful help and knowledge More
Mr. Jimmy Tran did an excellent job facilitating and orchestrating our Lexus car lease in a personable and professional manner. Alisa Dunlap also was very cordial and did a comprehensive job guidin orchestrating our Lexus car lease in a personable and professional manner. Alisa Dunlap also was very cordial and did a comprehensive job guiding and providing all the relevant information pertaining to the lease. In addition, the various other staff members we met were informative and helpful. Subsequently, the entire process went smoothly. We were very pleased and most appreciative. More