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McGrath Lexus of Westmont

Westmont, IL

4.8
1,556 Reviews

500 East Ogden Avenue

Westmont, IL

60559

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Showing 1,556 reviews

August 30, 2022

Arnold the service writer was very attentive and helpful. He took care of all my knees and explained the service is very clearly. More

by Dizzy2146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold
August 29, 2022

I have been purchasing vehicles and using McGrath Lexus of Westmont for the last 18 years. Their service department is above excellent keeping me informed of the current condition of my car and any foresee More

by Adelem189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arnold in Service. 5*, Alisa Dunlap
August 26, 2022

All my cars have been GM sedans. I got the Lexus ES350 to replace my LaCrosse. The ES350 is a very nice car. Lalo was super at getting the car I wanted ASAP. Everybody I met with More

by 2kenv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Hernandez; Linda Serpico; and Bret Golz
Aug 26, 2022 -

2kenv responded

Thanks for the great service and getting a great replacement for the 2017 Buick LaCrosse. I have been having problems with the website, DealerRater, and just want to say thanks to everybody for making this purchase go so smoothly! Regards, Ken

Aug 26, 2022 -

2kenv responded

As stated the website is giving me problems. I hope this gets through!!

August 26, 2022

From the minute I entered the McGrath Lexus service department, I was made to feel welcomed and listened to. More

by marytorres215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Komosa
August 22, 2022

Jerod is the best! Great service!. He helped us with an emergency situation on the road. More

by Jackdragisic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Shannon
August 22, 2022

I have always liked the excellent customer service and quality service that is provided. Very professional. More

by durdevickaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Kruchten
August 19, 2022

I have had wonderful experiences with them in the past. This service experience was not up to their usual high standard. More

by tsettec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi Brooker, Mike Connery
Aug 19, 2022 -

tsettec responded

Maybe it’s due to Covid, but I waited over 6 weeks for parts.

August 18, 2022

Hani Dolat was very professional and knowledgeable. Very responsive to our questions. It was worth the wait. Hani is the best sales men Lexus has to offer. We sincerely want to thank him for his excell More

by dorotadarek05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hani Dolat
August 15, 2022

Serviceman was attentive, thorough, listened to my issue and needs and accomplished all. Terrific service. More

by PatM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
August 13, 2022

Chris was extremely professional and friendly. The service and overall experience was excellent, as well as a comfortable waiting room More

by joleenfrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris M
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