McGrath Lexus of Westmont
Westmont, IL
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Rita Barkstrom was an absolute pleasure to work with! She made the experience fun and exciting while trying to be as informative as she could. Going to a car dealership can be exhausting, but Rita was r She made the experience fun and exciting while trying to be as informative as she could. Going to a car dealership can be exhausting, but Rita was right to the point and knew what we were looking for. I look forward to working with her in the future. More
Rita Barkstrom was outstanding not only as a sales associate, but as someone who was aware of all aspects of the product she was selling. Over the years, I've found that many sales associates don't k associate, but as someone who was aware of all aspects of the product she was selling. Over the years, I've found that many sales associates don't know all the facts there are about the product they're selling, and this was definitely not the case here. Rita was also friendly, courteous, and professional at all times during our purchase and negotiation process. We highly recommend this dealership and Rita Barkstrom. More
Buying a car has never been a good experience for me. I wanted a Lexus this time. I was referred to go see Alisa at Mcgrath Lexus Westmont. Alisa showed me the car I wanted, she walked me around the Dealer wanted a Lexus this time. I was referred to go see Alisa at Mcgrath Lexus Westmont. Alisa showed me the car I wanted, she walked me around the Dealership and explained what I get after I purchase my car from them. I could not believe all the Customer Service perks that this Dealership offered. Free car washes, a massage girl on Mondays, shoe shines on fridays, the greatest little cafe with awsome food...but not only is it a beautiful Dealership w/ great Service perks but the people were so kind and respectful to me throughout the whole process. I recommend anyone who wants their car buying experience to be a good one, to go see Alisa at McGrath. More
Over the years my wife and I have dealt with more than a few car dealerships. Most were a disappointing experience. When my wife's car broke down on the Eisenhower at Damon Ave, I knew it was time to move few car dealerships. Most were a disappointing experience. When my wife's car broke down on the Eisenhower at Damon Ave, I knew it was time to move up to a Lexus. I had read about their quality and strong performance record. We found Kathy Mallet in Westmont on the internet, who sold us our first Lexus, a new 2002 ES300. She made car buying such a pleasant, effortless, and satisfying experience. We have bought three more new cars and our daughter has bought two pre-owned certified cars. Two of our best friends have also bought new Lexus cars. The service has also been excellent. We would like to thank Paul and Dean for that. Thanks to everyone at McGrath Lexus in Westmont. Bob, Darlene and Megan More
I went to Mcgrath Lexus this week to purchase a used Lexus GS300. The salesperson and all of the staff at McGrath treated me fairly and with respect. I was on a very strict budget and they were very und Lexus GS300. The salesperson and all of the staff at McGrath treated me fairly and with respect. I was on a very strict budget and they were very understanding of this. They all worked really hard to keep me within my budget and we were able to make a deal. It was a great experience and I will defintely be back. More
I just purchased my 2011 ES350 from Christi on 11/27/2010. My experience was nothing short of amazing. I have purchased several cars over the last 30 years and this was by far the best time I have 11/27/2010. My experience was nothing short of amazing. I have purchased several cars over the last 30 years and this was by far the best time I have ever had. Usually you have to play all the car dealer back and forth games, but not this time. If you want the best service you have ever received from a car dealer, you owe it to yourself to shop at Lexus in Westmont. I can't say enough. Give them a try and I know you will agree. More
On Saturday October 30th we purchased our first Lexus On Saturday October 30th we purchased our first Lexus RX350. We had the priviledge of having Mel Owens as our Lexus sales associate. He was the best On Saturday October 30th we purchased our first Lexus RX350. We had the priviledge of having Mel Owens as our Lexus sales associate. He was the best car sales person we have ever dealt with when purchasing a new vehicle; this is the first time I didn't feel like I was being challenged by the sales person. He was not only commited to making sure we were 100% satisfied with our Lexus, but he also made sure that the whole process went smoothly. Michael Connery in Financing and Robert Cowden, New Car Delivery were also very helpful and got us through the paperwork without delay. Lexus of Westmont provided us with great customer service and made sure we were taken care of. More
Saturday October 30th, 2010 we purchased a certified, pre-owned 450h Lexus from McGrath of Westmont. This deal would not have been possible without the help, patience and expertise of our sales agent, Mr pre-owned 450h Lexus from McGrath of Westmont. This deal would not have been possible without the help, patience and expertise of our sales agent, Mr. Mel Owens. We had previously purchased a 1997 ES 300 from this dealership in 2000. That car remains in excellent shape and my wife was reluctant to take on a new car note. But, we had been searching on the internet for well over a year for an SUV that would be heartier for these Chicago winters. Mr. Mel Owens was first class. He wasn't solely interested in consummating this deal, but desired to make us "customers for life". He was not pushy or aggressive. He answered questions honestly and returned our "panicky" voice mails promptly. Though he was obviously busy, he made us feel as if we were the only deal that mattered. My wife is frugal and a "tough sell"; I am convinced we would still be car shopping if destiny had not guided us to Mr. Owens. His demeanor and ethical conduct is a reflection of the McGrath dealership and Lexus "family". Though our Lexus was 14 years old, we were still able to take advantage of every amenity the McGrath dealerships had to offer (i.e., free loaners, car washes, massages, shoe shines, plasma tv's, conference rooms, Wi Fi, Starbucks coffee, etc.) For now, my wife has forbidden me from driving her "new" car. She's like a time traveler who is thoroughly enjoying 14 years of innovative, automobile technology. I'm pleased that we got a stylish hybrid that sips gas, has some "giddyup" when accelerating and looks great! More
We have purchased various Lexus models from Westmont Location since 1995. We have referred others to you because of the quality of the cars and your level of customer service. We will continue to purcha Location since 1995. We have referred others to you because of the quality of the cars and your level of customer service. We will continue to purchase exclusively from McGrath primarily due to your service. More
Since 1993, your service has always been superb. Reuben, Dean. and Paul are the reason I have purchased six cars from McGrath. They know their customers, have high standards of customer relations and above Dean. and Paul are the reason I have purchased six cars from McGrath. They know their customers, have high standards of customer relations and above all customer satisfaction, and the technicians get it right the first time, always. More