McGrath Lexus of Westmont
Westmont, IL
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Phil & I experienced the best Service & Reponse from the very start from Rita Barkstrom @ McGrath Lexus in Westmont! In addition, the 'negotiations' involved in buying our new car was unprecedente from the very start from Rita Barkstrom @ McGrath Lexus in Westmont! In addition, the 'negotiations' involved in buying our new car was unprecedented! Both Rita & her boss, Kathy went out of their way to assure that we were satisfied!! We've purchased cars in the past, but the the competancy & friendly attitude @ McGrath Lexus in Westmont was far & above the best we've ever experienced! We were with 'Mike' for 2 1/2 hours the night we purchased our new Lexus & he was very helpful & informative as he patiently showed us how to use our new car! :-) We shopped extensively for this, our first 'luxury' vehicle, & we're certain we chose the right one! It's 'Dreamy'!! And, I'm planning to show up as much as possible on Monday for my 'courtesy car wash & 15" chair massage'!! :-) Sincerely, Linda Bottger (I'm very grateful to have McGrath Lexus in my 'backyard'!! :-)) More
I've been very impressed with the service and attention that I have received from Joe Scala and the entire team at McGrath Lexus. Joe and the entire staff (service department also) goes out of their way to that I have received from Joe Scala and the entire team at McGrath Lexus. Joe and the entire staff (service department also) goes out of their way to make all transactions go as smoothly as possible. I also appreciate the type of attention that is given to each and every detail. I strongly recommend Joe and McGrath Lexus to all friends and family. Andy More
I have purchased two used Lexus vehicles from Alisa Griffen - Dunlap She is very cordial and truly helps with the decision on options. Her strength in sales is to understand my requirements, then make Griffen - Dunlap She is very cordial and truly helps with the decision on options. Her strength in sales is to understand my requirements, then make solid suggestions. Pricing has always been attractive and service is excellent. Alisa believes in serving his customers well and that is why I have recommended McGrath and Alisa to friends and associates. Everyone is always pleased. Thanks McGrath Lexus and Alisa Griffen - Dunlap More
Rita Barkstrom was awesome! Recommended by the service dept, she took total care of us. Tom O'Connor was as professional as always, another pleasure to deal with. This is our third Lexus, would not even c dept, she took total care of us. Tom O'Connor was as professional as always, another pleasure to deal with. This is our third Lexus, would not even consider going to another dealership. Loyalty worked both ways with price breaks, etc. Final thanks to Chris Schwingle in service for 'steering' us in the right direction. We have already recommended McGrath Westmont to clients, and will continue to do so. More
I was purchasing a very inexpensive ($10,500) car and Mel treated me as if I was purchasing a $100,000 vehicle. His attention to what I needed in terms of vehicle and price was outstanding and extremely con treated me as if I was purchasing a $100,000 vehicle. His attention to what I needed in terms of vehicle and price was outstanding and extremely considerate. In fact he sold me a car under what I allocated myself to spend. Buying a car is can be stressful and he made this experience enjoyable, relaxing and pleasurable, almost as if we had been friends for years. If and when I need another vehicle I hope he is still at this facility because he will be the first phone call I make. I will refer friends of mine to my new friend Mel anyday of the week!! Thank you Mel!!! More
Joe Scala and his team, has successfully converted me away from Porsche and BMW. Their team, and facility are wold class. Ive owned benz, bmw, Porsche, Lexus, Jaquar and Audi. Nothing has come close t away from Porsche and BMW. Their team, and facility are wold class. Ive owned benz, bmw, Porsche, Lexus, Jaquar and Audi. Nothing has come close to MgGrath, and they didn't pay me to say this. Keep up the great work. More
I have purchased two new Lexus vehicles from Glenn Keeler. He is very cordial and truly helps with the decision on options. His strength in sales is to understand my requirements, then make solid sug Keeler. He is very cordial and truly helps with the decision on options. His strength in sales is to understand my requirements, then make solid suggestions. Pricing has always been attractive and service is excellent. Glenn believes in serving his customers well and that is why I have recommended McGrath and Glenn to friends and associates. Everyone is always pleased. More
I had the greatest experience in visiting the Lexus of Westmont store this weekend. I spoke with Mel Owens and found him to be courteous, knowlegable, and extremely professional. He toured me the dealersh Westmont store this weekend. I spoke with Mel Owens and found him to be courteous, knowlegable, and extremely professional. He toured me the dealership and its service area. He has already contacted me today and thanked me for my visit. I went to two other dealerships last week and haven't heared from anyone. This will be the store and the salesperson I will utilize in my next car purchase. More
I will start off by saying McGrath Lexus and my sales person Mel Owens are top notch. Being a woman shopping for a vehicle I have encountered every possible attitude imagineable. Attitudes ranging from person Mel Owens are top notch. Being a woman shopping for a vehicle I have encountered every possible attitude imagineable. Attitudes ranging from not wanting to assist me because my husband wasn't with me to down right rudeness. However, none of this was the case while at Mcgrath lexus and with my sales person Mel Owens. From the moment I was greeted by Mel he made me feel welcomed and seemed genuinely happy I was there at the dealership. He was courteous, extremely knowledgeable(this man knows his stuff), patient and most accomodating in addressing my needs. Throughout the negotiating process he made it easy, painless and was very respectful of my time. Although I truly came just to shop for a vehicle, I ended up purchasing a RX400h which is my dream vehicle, and I am extremely happy now! The staff was friendly and most accomodating and the perks i.e. free car washes for life, free starbucks coffee and tea, free pick up and delivery for service, shoe shines, and the clincher for me free massages on mondays helped me understand the value I was getting in purchasing from McGrath Lexus. I will recommend Mel Owens and McGrath lexus to everyone I know! Best car experience ever! I am a customer for life! Way to go Mel, mission accomplished!!! More
Tracy and Joe took the time to find the exact vehicle I wanted down to the features, color, miles, etc. Once located, I was in and out quickly...as they were all set with the necessary paperwork. To celebr wanted down to the features, color, miles, etc. Once located, I was in and out quickly...as they were all set with the necessary paperwork. To celebrate my purchase, they treated my family to a wonderful meal at a local Italian restaurant that evening. I enjoy coming in periodically and using the free car wash. Each time I am at the dealership, I am impressed with the level of professionalism of all that work there as well as the beautiful surroundings. I would recommend these gentlemen to anyone in the market to buy a vehicle. More