McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,556 reviews
My experience with McGrath Lexus was the most enjoyable that I have ever had in 30 years of buying cars. Mr. Hara was responsible for this. He made buying my car a pleasure from the moment I walked into th that I have ever had in 30 years of buying cars. Mr. Hara was responsible for this. He made buying my car a pleasure from the moment I walked into the dealership to my driving off the lot, including my first service appointment for my car. I have told all of my friends and family that Mr. Hara and McGrath Lexus of Westmont is the ONLY place to purchase a car from. Thank you Mr. Hara, you and McGrath are the best!! I will see you again soon to purchase a car for my daughter. More
Rita displays what a car sales person should be! Knowledgable, professional, and does what she says she is going to do. Makes the car buying experience all worth it! I don't believe there is a but Knowledgable, professional, and does what she says she is going to do. Makes the car buying experience all worth it! I don't believe there is a button on any of the cars she sells that she doesn't know. I have bought many cars from her, and will keep coming back to mcgrath because of her. More
It was truly a pleasure to work with Rita Barkstrom. She was very knowledgable and professional and at the same time really approachable. We appreciated the follow up calls after we purchased our car and t was very knowledgable and professional and at the same time really approachable. We appreciated the follow up calls after we purchased our car and the service throughout our ownership was wonderful. More
My main point for writing is to compliment not only the dealership but in particular Rita Barkstrom. She helped me find the Lexus of my dreams and made this car buying process everything great. She answere dealership but in particular Rita Barkstrom. She helped me find the Lexus of my dreams and made this car buying process everything great. She answered all my questions and then some, she followed up on any issues of concern to me and truly made me feel like she cared about me in this process, gave the "personal touch" if you will. I am a person who places value on people I trust. Rita is the only person I wish to handle any future purchases, hands down! She is the best. Sue M. Bauer More
I was thoroughly pleased with the attitude and professionalism of Ralph and his colleagues. I will purchase my next car from him without a doubt. As for the post- service experience. That too was professionalism of Ralph and his colleagues. I will purchase my next car from him without a doubt. As for the post- service experience. That too was exceptional. I was briefed on every aspect of the car's capabilities including how to program the radio, and the ushered to the financial deapartment where I felt completely at ease and in a trusted environment. The service and turnover folks at McGrath were just great. More
It has been a pleasure working with my Service Advisor, Jason Ellison. I have an RX 300 with almost 140,000 miles, and it rides as well now as it did 10 years ago. Jason is very patient in explaining wha Jason Ellison. I have an RX 300 with almost 140,000 miles, and it rides as well now as it did 10 years ago. Jason is very patient in explaining what service should be performed and why. He also informs me about service that may be deferred to a later time. He follows up with phone calls a day or so afterward to make sure I'm satisfied. Any concerns I have--no matter how small--are always satisfactorily addressed. It's a pleasure to have someone such as Jason to whom I can go with questions, etc. and know full well that I will get an honest answer. I would not hesitate to recommend this dealership to any friend or relative for Lexus sales or service. More
This was a recall visit and some minor service work. Appointment was made w/ no hassle, and everything went as scheduled. Loaner program handled w/ total ease. Chris Schwingle is the ultimate in servic Appointment was made w/ no hassle, and everything went as scheduled. Loaner program handled w/ total ease. Chris Schwingle is the ultimate in service perfection. He is the reason I keep returning to McGrath Lexus for service. More
I have purchased four Lexus vehicles from McGrath Lexus in Westmont. I have to say, I have NEVER worked with a salesperson more personable, more supportive, more sympathetic or more empathetic, etc. than in Westmont. I have to say, I have NEVER worked with a salesperson more personable, more supportive, more sympathetic or more empathetic, etc. than Larry Pebelske. He listened to my situation. He listened to my interests in a vehicle. He listened to my financial ablities, too. Larry was patient and perservered so, in the end, my beautiful 12 year old daughter and I could be the proud owners of a red matador colored, RX450h with tan interior!! We love our vehicle!! I would highly recommend Larry to anyone who is looking to purchase a Lexus. Best wishes, Larry and thanks again for helping to make 2011 a great year for us!! More
Great service by Joe Scala. Very helpful and friendly!! Love my new truck! The buying process was easy and I was assured that my new (used) car was really the one that fit me best. I worked with Mike Conne Love my new truck! The buying process was easy and I was assured that my new (used) car was really the one that fit me best. I worked with Mike Connery in the finance department who was also a pleasure to work with. He was able to find an extended warranty that really worked within my budget! Keep up the good work! More
McGrath Lexus has a state of the art dealership and service area. The staff is very professional and courteous. The best part of our experience was our salesman, Fred Cramer. He was incredibly knowl service area. The staff is very professional and courteous. The best part of our experience was our salesman, Fred Cramer. He was incredibly knowledgeable about all the Lexus vehicles and he helped us to select the vehicle that was best for us. My husband and I both felt that we selected a high quality vehicle from a dealership that would be there for us for years to come. Since the service department is open on Saturdays, it makes it easier for working families to have their cars serviced on weekends. The free car washes are also a nice touch!! More