McGrath Lexus of Westmont

I needed a vehicle fast due to mine being totaled unexpectedly. I was really short on time and the vehicle was out of state. I found the vehicle on their website and was given the highest level of unexpectedly. I was really short on time and the vehicle was out of state. I found the vehicle on their website and was given the highest level of customer service from Alisa Griffen-Dunlap. I was immediately met with all the help I needed to make my decision. Alisa was able to provide me with details, photos, and video of the vehicle I was interested in. When I made the decision to go ahead with the purchase everything was done to perfection prepping the vehicle for my arrival. When I arrived my vehicle was ready to go fully detailed with new tires and brakes. The only thing I had to do was sign some paperwork and I was on my way. I was very short on time between school and an upcoming vacation not to mention stressed over a friend totaling my Infiniti G35 Coupe which was a special car to me. I purchased from Alisa a Lexus IS350 and I could not be more satisfied. The customer service was great and the vehicle is amazing. I will purchase my next vehicle from this dealership because I know that Alisa will go above and beyond with stellar customer service. More

Rita has sold me three cars beginning in 2003. She has been very helpful along the way and if I am fortunate enough to buy another Lexus she will be the one to make it happen. If I need anything "Lexus" s been very helpful along the way and if I am fortunate enough to buy another Lexus she will be the one to make it happen. If I need anything "Lexus" she knows who and where and I am delighted and impressed with her effort and effectiveness. The endless number of forms to fillout and sign was professionally handled for me by Mike Connery. Although I have not worked with Mike before it was a nice experience. He had the forms prepared, anticipated my questions and prompted me to consider added coverage and Roadblock protection both of which I am glad to have. My new ES 350 has so many great features that create the need for special tutelage. No one needs more help than I do. Another new assist for me was Ben Kruchten. He was very thorough and patient as he demonstrated the numerous techical items included on me new car. Upon completion he made it very clear that I should contact him at any time if I had a question. It would be my pleasure to work with Rita, Mike and Ben in the future. This most recent experience was pleasurable for me and I look forward to the enjoyment of my new ES 350. More

McGrath has outstanding customer service. Mr. Paul Tuffner is the service advisor who I always work with. Paul always provides EXCELLENT service. He is pleasant, patient and very responsiveness to m Tuffner is the service advisor who I always work with. Paul always provides EXCELLENT service. He is pleasant, patient and very responsiveness to my needs. He answers my questions clearly and concisely and his overall demeanor is exceptional. More

My husband and I flew from Ohio to purchase a GX470. I dealt with Sevan online and the SUV that I orginally contacted him on did not work out. But thankfully he found another one which we really like. It dealt with Sevan online and the SUV that I orginally contacted him on did not work out. But thankfully he found another one which we really like. It is not easy to purchase a vehicle online and on faith, but Sevan was so accomodating and did whatever he could to make it a pleasant experience. I will look here first before buying any other vehicle. More

Everyone at this dealership was extremely helpful and patient as we worked through our decision to purchase a car today. We were impressed with their knowledge and willingness to assist us in making the patient as we worked through our decision to purchase a car today. We were impressed with their knowledge and willingness to assist us in making the best decision and helping us get the best price. We had a truly outstanding experience. More

Rita and the staff at Lexus are wonderful people to work with. I have bought 2 cars from Rita and she is always available to answer my questions with a warm and friendly smile. Rita always responds to my with. I have bought 2 cars from Rita and she is always available to answer my questions with a warm and friendly smile. Rita always responds to my e-mails that same day. She thoroughly explained everything to me when I was considering leasing instead of buying without the feeling I was taking too much of her time. Most importantly, she does not pressure you to do something you may not be comfortable with. I feel Rita is a person I can trust and regard her very knowledgeable with the products. Being a single woman, I am very fortunate to have been able to work with her for this transaction to occur so smoothly. Rita sincerely removes all your fearful, scary, hesitant feelings when buying a car. Please go see her and see for yourself. More

Shopping for a new car was a pleasure! All our questions were answered and the closing process was very easy and quick. Bill is very knowledgable about Lexus vehicles. He answer questions clearly and hon were answered and the closing process was very easy and quick. Bill is very knowledgable about Lexus vehicles. He answer questions clearly and honestly and does put any pressure on the buyer. W have bought several cars from Bill and the McGrath dealership and will continue to do so. I recommend them very highly! More

Mr.Abe provided great service, I was extremely impressed with the minimum time consuming communication, willingness to assist with any questions and concerns in order to ensure a great overall experience fo with the minimum time consuming communication, willingness to assist with any questions and concerns in order to ensure a great overall experience for me, as his customer.I would definitely recommend doing business with this dealership and Mr.Abe. More

I purchased a 2009 RX 350 from McGrath Lexus in Westmont. Bill Tacker was the sales representative that helped me. He is very friendly and answered all of my questions. If you are in the market for a pre- Bill Tacker was the sales representative that helped me. He is very friendly and answered all of my questions. If you are in the market for a pre-owned or new Lexus, I recommend that you check out this dealership and ask for Bill Tacker. More

I had a very pleasent experience with this dealership. The sales staff that I worked with was very informative and helpful. It was a very quick and easy process in all regards. I look forward to visiting The sales staff that I worked with was very informative and helpful. It was a very quick and easy process in all regards. I look forward to visiting the dealership in the near future for a car wash. More