McGrath Lexus of Westmont

Alisa was gracious and very patient. I had intended to purchase one model and, for various reasons, eventually purchased another. It took several visits and many test drives before I decided on my vehicle purchase one model and, for various reasons, eventually purchased another. It took several visits and many test drives before I decided on my vehicle. Alisa listened patiently and never once lost her patience. She even came in on a day off! The service and attention was exceptional! More

I just purchsed a 2008 Dodge Charger from McGrath. I had planned on going to several dealers before making my decision, but the car at McGrath was beautiful and at a great price. The salesmen i worked with, planned on going to several dealers before making my decision, but the car at McGrath was beautiful and at a great price. The salesmen i worked with, Abe, was very nice and helpful. He stayed several hours after his shift was over so I could come back with my dad. I would definitely go back to McGrath for a new or used car. I did have two complaints, which is why there are 4 stars instead of 5. There was a turnsignal bulb that was out. I told them, and they said they would take care of it. Once they dropped the price a bit for me, they said I could use that money to fix the turn signal. I thought it was a joke, but apparently not. I still have to fix the turn signal. My only other complaint was as i pulled out of the lot, the low fuel light came on. They couldn't bother to give me any gas. I know people who work at other dealerships and ever car that gets sold gets a full tank of gas. Other than these two minor complaints, my experience at McGrath was phenomenal and I would definitely go back. More

I recently purchased a RX350 from McGrath Lexus in Westmont. I had a wonderful experience from start-to-finish. My sales rep was Sean McClowry. Sean couldn't have been more professional and capable Westmont. I had a wonderful experience from start-to-finish. My sales rep was Sean McClowry. Sean couldn't have been more professional and capable throughout the whole process. He explained everything clearly. This is the 4th car that I have purchased from McGrath and I would highly recommend them to prospective car buyers. More

I was never treated so well by any car dealer / salesperson - and I have purchased many cars in my lifetime. They treated me as if I were buying the most expensive vehicle on the lot when in fact, salesperson - and I have purchased many cars in my lifetime. They treated me as if I were buying the most expensive vehicle on the lot when in fact, I was buying a pre-owned vehicle under $20k. Mel was not only friendly, he was open, honest, and genuine - refreshing! I was allowed to drive the vehicle by myself which is a rarity these days. They found a better interest rate than I received prior to going into the dealership - lowered by 2 percent! There was no back-and-forth negotiating nor any phantom finance guy dictating the deal. By the time I got to the financing part everything was ready. They gave me top dollar for my trade - I did the homework before going to the dealership so I knew what the vehicle was worth. I met several other people while there including the general manager who found the time to say hello. I will be back! More

I am very pleased with the dealership and my salesperson, Christi Brooker was/is wonderful...would definitely purchase another vehicle from her and McGrath. Have always gotten a loaner when I brought the car Christi Brooker was/is wonderful...would definitely purchase another vehicle from her and McGrath. Have always gotten a loaner when I brought the car in for general maintenance/oil change...extremely helpful loaner department. Totally satisfied with my experience :) More

Overall I had very good experience with Mcgrath Lexus of Westmont. Bill Tacker was our contact person. Looks like Bill does not have word 'no' in his dictionary. If you have any question/issue or help need Westmont. Bill Tacker was our contact person. Looks like Bill does not have word 'no' in his dictionary. If you have any question/issue or help needed he is there to help or answer you. His relentless efforts to make customers happy is really appreciative. Also we dealt with other folks and they were helpful too including delivery specialist. Showroom is nice with great decor and amenities. More

I purchased my second car from Mc Grath in Westmont in 2010 and the service has always been outstanding. I have nothing but good things to say about the dealer and the employees. I am always respected w 2010 and the service has always been outstanding. I have nothing but good things to say about the dealer and the employees. I am always respected when visiting the dealer for service or a complimentary car wash. Keep up the outstanding job team! More

McGrath Lexus has set the standard for superior customer service. We leased our second vehicle from McGrath and our experience met and exceeded all our expectations. Rita Barkstrom and Bob Cowden were pro service. We leased our second vehicle from McGrath and our experience met and exceeded all our expectations. Rita Barkstrom and Bob Cowden were professional, friendly, prompt in meeting committments for follow up and clearly demonstrated expertise in knowing every facet of the product. We have been spoiled by the "experience" of purchasing and servicing our car from McGrath and feel a strong sense of customer loyalty to this dealership. More

From the second I pull up in the service area, I am promptly greeted by Jason Ellison and Ruben. They are always there to help me out with my service needs no matter which vehicle I am servicing. They promptly greeted by Jason Ellison and Ruben. They are always there to help me out with my service needs no matter which vehicle I am servicing. They are always prompt and informative when it comes to the status of my service. Even when it comes to the individuals like Brittnee Litwin, Joree Janko, Agi and all other greeters at the dealer, they always say hello and ask how I am doing. We have grown a working relationship and always make me feel comfortable when coming to the dealer for any of my service or purchasing needs. When it comes to Rita Barkstrom, she pretty much always knows when I am coming in and will always find me to say hello and catch up. She is a great individual to work with any will always go to her for my future purchases and will refer anyone to her who is looking to purchase a Lexus. I have to say, all are very professional individuals and are great to work with. I have nothing but good comments to say about the whole staff at McGrath Lexus of Westmont. I would recommend anyone to visit their location. Just like their saying, "when you do the math, you choose McGrath." There is 100% truth to that. More

This is my fourth Lexus from this dealership. I would and do recommend the service and sales outstanding. The dealership is friendly, helpful and go above and beyond to help you in any way they can. Th and do recommend the service and sales outstanding. The dealership is friendly, helpful and go above and beyond to help you in any way they can. They work together like a fine tune clock. I can't say enough about my experience and I know I won't buy from any other dealership. Lexus of Westmont is the best! Tracey, who oversees everyone there, is respected by all. With his leadership, everyone works to make your experience there a pleasant one. More