McGrath Lexus of Westmont
Westmont, IL
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Nick was consistent in keeping me informed about the status of my vehicle and the recommendations for the continued health of my car. He was thorough and informative about future discounts that I could status of my vehicle and the recommendations for the continued health of my car. He was thorough and informative about future discounts that I could take advantage of, for upcoming services that I’ll need on my vehicle. Overall, Nick was pleasant, professional, and helpful. I haven’t experienced a bad experience yet. More
Extremely Disappointed with McGrath Lexus Service - I scheduled a service appointment for my less-than-one-year old RX350 at McGrath Lexus Westmont. I was told it would take “30 minutes or less” to get scheduled a service appointment for my less-than-one-year old RX350 at McGrath Lexus Westmont. I was told it would take “30 minutes or less” to get a repair quote. I arrived early and expected an efficient visit, but I spent almost 2 hours waiting and eventually had to leave without receiving a repair quote. When I told them that I needed to leave, it took them another 30 minutes to bring my car to me, and I missed another important appointment. I was told that they had not yet looked at my car, so they could not provide the quote. This is not the level of service I expect from a Lexus dealership – especially for a vehicle purchased there less than a year ago. Lexus customers deserve excellent service, efficient scheduling and respect for their time. I hope both this dealership and Lexus corporate review their service practices to prevent this from happening to other customers. More
Bought a certified pre-owned car here and the whole experience was great. The dealership is fantastic and the cafe is a great place to grab a bite to eat while waiting. The whole experience was pressur experience was great. The dealership is fantastic and the cafe is a great place to grab a bite to eat while waiting. The whole experience was pressure free and there are no extraneous fees like a a lot of other dealerships tack on. Would not hesitate to recommend this dealership to others! More
Amazing dealership! We had an amazing experience with the help of Paweł Sidorski. He made our experience stress- free and was incredibly patient with all of the question We had an amazing experience with the help of Paweł Sidorski. He made our experience stress- free and was incredibly patient with all of the questions we had and knowledgeable. Would definetly recommend buying with him at this location. More








