McGrath Lexus of Westmont

From my very first visit, McGrath Lexus of Westmont has consistently set the bar high for dealership excellence. Over the years, my experiences with them have been nothing short of stellar, prompting me to consistently set the bar high for dealership excellence. Over the years, my experiences with them have been nothing short of stellar, prompting me to not only return time and time again, but also to share my heartfelt recommendation to anyone seeking a trusted and customer-focused car dealership. Recently, their proactive approach in dealing with a warranty issue with the driver's seat in my vehicle was an outstanding example of their dedication to customer satisfaction. They did not wait for me to discover the problem; instead, they reached out and took swift action to address it. This type of foresight and attention to detail is quite rare in today's marketplace, and I truly appreciate their commitment. But, perhaps the most telling instance of McGrath Lexus of Westmont's unrivaled service was during an unfortunate incident of a tire blowout on the expressway. In what was undeniably a stressful situation, Dino from the service department stood out as a beacon of support. He personally liaised with the Lexus Emergency Roadside Assistance team, effectively turning a potential crisis into a well-managed resolution. Knowing that this level of service is provided gives me immense peace of mind, especially as my wife is the primary driver of our vehicle. Understanding that they are always ready to respond, even in the face of unforeseen events, is incredibly reassuring. I can confidently say that McGrath Lexus of Westmont is not just a dealership, but a partner who truly cares about my safety and satisfaction. Their ability to consistently exceed my expectations is testament to their exceptional customer service, industry knowledge, and unwavering dedication. To McGrath Lexus of Westmont, thank you for being a shining example of what a car dealership should be. Your exceptional customer care has not gone unnoticed and is deeply appreciated. You've turned what is typically a routine transaction into an ongoing relationship built on trust and mutual respect. Here's to many more years of outstanding service! More

Always great service and they keep me well informed as to what is going on. what is going on. More

They treat the every customer with respect. Makes you feel like you are in the Cheers bar. Makes you feel like you are in the Cheers bar. More

Great service as always! I recommend everyone to visit Dean Bustami. I always appreciate the services. I recommend everyone to visit Dean Bustami. I always appreciate the services. More

Very conscientious and great attention to detail. Bought my car there and they do a great job on regular see Bought my car there and they do a great job on regular see More

Everyone is Always kind, professional, very informative from start to finish. I called on Wednesday scheduled me on Thursday. The service staff is exceptional. Their assessment is itemized so you can easil from start to finish. I called on Wednesday scheduled me on Thursday. The service staff is exceptional. Their assessment is itemized so you can easily see what you need now and what to look forward to. I feel the charges are reasonable. They are considerate of your time, they give to an estimate of how long it will be and have finished earlier. I always leave very satisfied. I highly recommend McGrath Lexus of Westmont. I give them a 10 stars! More

Professional from top to bottom. Fully understandable explanations and honest advice. Valuable guidance keeping safety in the forefront. Fully understandable explanations and honest advice. Valuable guidance keeping safety in the forefront. More

Great service. Courteous people, all of them. I would crrtainly return for my next purchase Courteous people, all of them. I would crrtainly return for my next purchase More

Arnold and the maintenance team are amazing. McGrath Lexus of Westmont’s customer service is second to none. McGrath Lexus of Westmont’s customer service is second to none. More