McGrath Lexus of Westmont

Professional and courteous I found a car online that I wanted to see. Justin promptly reached out to me to discuss the car and also sent additional research information to suppo I found a car online that I wanted to see. Justin promptly reached out to me to discuss the car and also sent additional research information to support the answers he provided to one of my main concerns. In addition I appreciated how accessible Justin was and continues to be though this process. I didn't feel pressed to make a decision immediately but I did feel like Justin was there to assist me in getting exactly what I wanted. I couldn't be more happy with my purchase and if anyone is in the market for a Lexus I'll refer them to Justin. When I get my next one, I know I'll go to this dealer and ask for Justin! More

Above and beyond Our salesman and finance guy truly went above and beyond to get me in my 2014 es300h and i could not be happier with the car or treatment i received Our salesman and finance guy truly went above and beyond to get me in my 2014 es300h and i could not be happier with the car or treatment i received More

A great car buying experience Have done business twice with a competitor Lexus dealer and have not been satisfied. Decided to give McGrath a try primarily because Joe Scala had be Have done business twice with a competitor Lexus dealer and have not been satisfied. Decided to give McGrath a try primarily because Joe Scala had been very helpful with inquiries I had for cars I was interested in over the past few months bit did not purchase. Joe was always very helpful and professional with my requests and so paid a visit on Saturday to make a purchase with Joe if the deal worked for me. Bottom line, Joe did not disappoint and I walked away with a beautiful certified RX350 at a fair negotiated price without undue hassle or the usual back and forth. Joe made it clear he wanted my business and didn't want me to leave without buying the car I wanted. Throughout the whole process Joe was professional, informative, friendly and never made it seem like we were adversaries but instead was only interested in seeing that he could do what was necessary to make a sale that I would be happy with. And that is exactly what Joe did. It was indeed a pleasure buying the car with Joe. He is the consummate professional. Also want to extend the highest compliments to Mike Agnello in Finance who was top notch and an absolute pleasure to work with and talk to. McGrath will be getting all of my future service and car buying needs. More

Direct, Professional Deal Done Walked up to the dealership and Joe greeted me. I detailed what I was looking for and 30 minutes later I was in the car that was on my short list. Walked up to the dealership and Joe greeted me. I detailed what I was looking for and 30 minutes later I was in the car that was on my short list. Joe treated me very professionally and met my expectations. I would recommend Joe to friends and family. Very satisfying experience. More

Joe Scala is GREAT Walked in a little unsure of the dealership as we were looking at a used car that my daughter found advertised on their site which will be taken out o Walked in a little unsure of the dealership as we were looking at a used car that my daughter found advertised on their site which will be taken out of state. Met Joe. He is GREAT. Really took fabulous care of her and we couldn't be happier. Joe called the owner of the out of state dealership to introduce her and ask that they give her extra attention should she ever have a need. Will definitely recommend Joe and will deal with him in the future. Took great comfort in the Lexus Used Car Certification. More

Very professional and great experience! I worked with Joe Scala, and he was very professional and helpful. We purchased the vehicle sight unseen, other than the many photos that were on the I worked with Joe Scala, and he was very professional and helpful. We purchased the vehicle sight unseen, other than the many photos that were on the website. Joe was very helpful in answering any questions that I had, and sent me any add'l photos requested. He was very honest and gave us a fair deal. It was well worth the 4 hour drive to get the vehicle. He also filled up the car with gas and bought us lunch. He had the paperwork ready to ensure a speedy process. We could not have asked for a better experience. Call Joe if you are looking for a vehicle - you will not be disappointed! More

Easy sales and finance Joseph Scala is super helpful without being pushy for used cars. Overall great experience. Night and day difference from another Lexus dealership I h Joseph Scala is super helpful without being pushy for used cars. Overall great experience. Night and day difference from another Lexus dealership I had been to a week prior. More

Great experience at McGrath Lexus Westmont Great car buying experience at McGrath lexus of Westmont. All staff involved were extremely friendly and helpful. Our sales associate Joseph Scala was Great car buying experience at McGrath lexus of Westmont. All staff involved were extremely friendly and helpful. Our sales associate Joseph Scala was extremely fair and we were able to work out a great deal. I would highly recommend Joe and the entire McGrath team to anyone looking to buy a new or used vehicle. More

Great Car Buying Experience! Let me start by saying that I have never written a review (either positive or negative) for anything that I have purchased, but the outstanding custom Let me start by saying that I have never written a review (either positive or negative) for anything that I have purchased, but the outstanding customer service that I received while buying my first Lexus from McGrath deserves special recognition. From the moment my wife and I walked in looking for a certified / pre-owned RX350, Joe Scala took great care of us. Very professional and courteous and found us the exact car that we wanted. Joe worked with us on a fair price and agreed to handle a few service items with the car. If you are looking for a Lexus, no need to call anyone else. Mike Connery made the paperwork portion of the sale painless and didn't try to push any extras during the process like other dealers do. Ben Kruchten did an awesome job explaining every single feature of the car before I left. Overall, a great experience. More