McGrath Lexus of Westmont

What a great car buying experience! I purchased a GX470 yesterday. Mel was the primary reason why! Before visiting McGrath, I went to Lexus of Orland Park IL where no one bothered to acknowledge me or my h yesterday. Mel was the primary reason why! Before visiting McGrath, I went to Lexus of Orland Park IL where no one bothered to acknowledge me or my husband after we walked the lot and went into the showroom (approx 30 minutes without assistance), so we left and went to McGrath Westmont. As soon as we parked, Mel Owens (Sales Consultant)literally met us at the car with a smile asking "how may I help you". We instantly felt valued and the expereicne only got better from there. We shared the make/model we were interested in purchasing--Mel reviewed his inventory sheet--and showed us 4 SUVs that fit our pricepoint/mileage criteria. He then did a terrific job discussing the features/benefits, what we could expect for on-going service/warranty and at no time did we ever feel presured to buy. Mel even came in on his day off to make sure we were properly taken care of which speaks volumes Overall, we experienced outstanding customer service standards and I would definitely recommend McGrath to anyone who values "VIP" service. More

Ben Mutz was a great sales consultant! He had all information I wanted and needed about vehicle before i even asked for it. I had a issue after buying vehicle of only having one key and he had my oth information I wanted and needed about vehicle before i even asked for it. I had a issue after buying vehicle of only having one key and he had my other key within days. I would recommend this dealership and dealer to any and everybody. I again was very satisfied with my purchase and my purchasing experience. More

The 2 primary people I dealt with were both outstanding. The 2 primary people I dealt with were both outstanding. They were friendly, knowlegable & professional.I was very satisfied with both. Two thumbs up The 2 primary people I dealt with were both outstanding. They were friendly, knowlegable & professional.I was very satisfied with both. Two thumbs up without question. More

My wife and I just purchased our second vehicle in two years from McGrath. We were very pleased with how quickly Mel Owens located the exact vehicle we were looking for. We were able to put together a d years from McGrath. We were very pleased with how quickly Mel Owens located the exact vehicle we were looking for. We were able to put together a deal with a couple of "perks", and we are very satisfied. We will definitely return for future purchases. More

I've bought two cars from this dealership and would recommend EVERYONE interested in a new or preowned Lexus to go to Westmont. I was helped by Rita B. and she was one of the best sales associates I've recommend EVERYONE interested in a new or preowned Lexus to go to Westmont. I was helped by Rita B. and she was one of the best sales associates I've encountered- so ask for her! They were fair and helpful in explaining everything in detail. More

The entire buying experience at McGrath Lexus was quite pleasant. The people I interacted with were friendly, professional and knowledgable. The sales consultant, Fred, made sure that I was happy with the pleasant. The people I interacted with were friendly, professional and knowledgable. The sales consultant, Fred, made sure that I was happy with the car I bought. They took time to explain everything in detail and I never felt any pressure from anyone. I highly recommend this dealership to anyone. More

My wife and I stopped at 5 different Dealerships last Saturday. I want to say that Alisa Griffen by far won "the Salesperson of the day" in terms of manner, information and personality. We didn't think t Saturday. I want to say that Alisa Griffen by far won "the Salesperson of the day" in terms of manner, information and personality. We didn't think that the car business had such professionalism! There is alot to say about owning and driving a Lexus but to do business with a professional Dealership such as McGrath Lexus in Westmont just makes the car buying experience so pleasurable. We look forward to driving our new Lexus next week! Anyone buying a Lexus must see Alisa Griffen! More

I did quite a bit of research before purchasing my car. Joe Scala was attentive with listening to what I was looking for and determined to make it happen. He did this without any pressure. I felt that I Joe Scala was attentive with listening to what I was looking for and determined to make it happen. He did this without any pressure. I felt that I received a very good deal. I had a similar experience in financing. Michael was patient in explaining options to me without making it uncomfortable at all. Ben reviewed the auto features with me. He was very detailed and helpful making sure that I understood but let me know that I can call him in the future if I need. All the employees I dealt with were friendly and really knew the auto and the Lexus brand. I will have no problem referring people to this dealership. More

Bill made a very positive impression from the get go. He understands how the customer needs well. He made follow up calls. The dealership is well maintained. Bill introduced us to other services available understands how the customer needs well. He made follow up calls. The dealership is well maintained. Bill introduced us to other services available. More

I highly reccomend purchasing an automobile at Mcgrath Lexus of Westmont. Bill was very helpful and got me a great deal on my car. I was so pleased with the costumer Service anad will definatly be back wh Lexus of Westmont. Bill was very helpful and got me a great deal on my car. I was so pleased with the costumer Service anad will definatly be back when it is time for a new car. Thank You More