McGrath Lexus of Westmont

I had a wonderful experience when purchasing my used I had a wonderful experience when purchasing my used Lexus ES 330. The dealership itself is nice, sophisticated, and clean. Greg Luzinski and Tracy I I had a wonderful experience when purchasing my used Lexus ES 330. The dealership itself is nice, sophisticated, and clean. Greg Luzinski and Tracy Isselhardt got me into a car that was perfectly suited to my personal taste and lifestyle. They answered all of my questions, and I never felt once like I was being conned into buying something as I have felt at previous dealerships. When I left the dealership there was no confusion about any technicalities of the vehicle; there was a human manual that explained all the bells and whistles before I left. The dealership was just as esthetically pleasing as the the customer service and sales representatives were helpful. I will never buy another car or go to another dealership besides Lexus MccGrath of Westmont, IL. More

I have been a Lexus owner for 12 years. I bought my first Lexus, ES300, for 1996, from McGrath in 1999. The experience I received then was reason for me to visit the web site and find the car of my dreams. M Lexus, ES300, for 1996, from McGrath in 1999. The experience I received then was reason for me to visit the web site and find the car of my dreams. Mr. Mel Owens answered my questions on-line and kept in touch with me via emails and sending links to keep me informed. I chose my car from the web site and was advised by Mr. Owens, to come out and test drive. My son, Aaron (he is a Lexus owner, also) accompanied me on the trip and the drive there was made pleasurable by the scenery encountered. The moment we entered the showroom and was greeted and made comfortable by the receptionist, it felt like coming home. Aaron and I were perusing the cars when a salesman asked if we were being helped. We informed him of whom we were waiting for and the salesman was Mr. Mel Owens! After hugging and shaking hands our journey to view the car of my choice was underway. Mr. Owens was a gentleman and the quality of his salesmanship was evident in all that he did for us. He obtained the plate, had the car brought to us, and acquainted me with the driving technology that was present in the 2009 IS250. Driving the car provided me all of the reasons to own it! This is why I came and now the actual purchase process had begun. Mr. Owens exercised great care in obtaining the necessary information needed to make the purchase. Because the process was lengthy, he took us to the cafeteria and advised the waitress to serve us lunch and put it on his tab! How incredible! All during the purchasing process, Mr. Owens made sure we were comfortable and kept us informed of the next steps. In the end, I was able to drive away from McGrath Lexus in the red, 2009, IS250 that I came to test drive! Mr. Owens introduced me to Mr. Kraig Dykman, who fully instructed me in the new driving technology and mechanisms of the car. And Mr. Dykman took pictures of me and the car and emailed them to me for sharing with family and friends! Thank you for allowing me to share my experience with Mr. Mel Owens and the McGrath Lexus personnel! More

This was our first visit to McGrath Lexus of Westmont and quite honestly wasn't sure what to expect. We are very happy with our experience and would definately recommend them to our family and friends. We quite honestly wasn't sure what to expect. We are very happy with our experience and would definately recommend them to our family and friends. We went into the dealership with a certain goal in mind and Mel Owens helped us make it happen. Everyone we met was very professional and easy to talk to. The dealership itself is very clean and friendly, you feel at home the moment you walk into the place. The added perks are quite nice too. I'll be in soon for my first car wash. Although this is our first Lexus experience, we will be back in the future to purchase another. More

Car Sales representatives are very professional, polite, honest, direct to the point in dealing prices, courteous. The site is well built with all the required services you need for your vehicle. I like the honest, direct to the point in dealing prices, courteous. The site is well built with all the required services you need for your vehicle. I like the why way I was treated. I will highly recommend this car dealership to all my friends. More

Very knowledgable staff and helpful. I traded in my wife's old Honda Accord and got her a Lexus ES 350. She loves the car! wife's old Honda Accord and got her a Lexus ES 350. She loves the car! More

This is our first Lexus purchase at McGrath in Westmont, and I can say that we will definitely purchase from this dealership again. The employees, salesman Jack Martell to Finance and Customer relations, we and I can say that we will definitely purchase from this dealership again. The employees, salesman Jack Martell to Finance and Customer relations, were very courteous and professional. We had a problem with our newly purchased vehicle and the issue was resolved timely and the common practice of exceptional customer service was exemplary. We look forward to our next Lexus purchase and we will recommend others to visit McGrath Lexus in Westmont. More

This is the second Lexus I've purchased from McGrath Lexus in Westmont. Both times Rita Barkstrom worked with me, and both times it has been a great experience. Lexus in Westmont. Both times Rita Barkstrom worked with me, and both times it has been a great experience. More

Art was was very easy going and at the same time informative on our initial spin in the RX 350. He was prompt with his follow up and answered all of our questions, which made us decide to buy from informative on our initial spin in the RX 350. He was prompt with his follow up and answered all of our questions, which made us decide to buy from Art and McGrath. More

This is by far the best experience I have had when purchasing a new vehicle. Larry Pebelske was very helpfull and one of the many reasons I did purchse my CT200h from McGrath Lexus of Westmont. I pl purchasing a new vehicle. Larry Pebelske was very helpfull and one of the many reasons I did purchse my CT200h from McGrath Lexus of Westmont. I placed my special order back in April and just picked it up on Halloween. I would of even waited longer if I had to. I also worked with Ben from the delivery service and Michael Connery and Jimmy Tran from finance who helped me out a lot. Great staff you got there! Scott More

Once again, I enjoyed my experience of purchasing a new car at McGrath Lexus. Alisa and all of the support people were a pleasure to deal with. Very attentive,knowledgeable and helpful in trading in my old car at McGrath Lexus. Alisa and all of the support people were a pleasure to deal with. Very attentive,knowledgeable and helpful in trading in my old car and getting the new one. I will continue to recommend your dealership and Alisa to anyone and everyone I can. GREAT job McGrath Lexus!! A VERY satisfied repeat McGrath Lexus customer. JOE DEL PRETO More