McGrath Lexus of Westmont

Flew in to pick up a car I bought sight unseen. I was told vehicle was in great condition. When I brought vehicle home ( with less than 30,000 miles)the rear tires had steel showing through and I was f told vehicle was in great condition. When I brought vehicle home ( with less than 30,000 miles)the rear tires had steel showing through and I was forced to replace the tires at a cost of $900.00. I asked the dealer to split the cost as this was not an expense I was informed I would have to make to drive the vehicle. I was not informed of the condition of the tires. Bill told me that there was not enough profit to do the right thing. I felt like the bait and switch was played on me. Poor customer service, let the buyer beware! Bill Tacker is a liar, do not buy a vehicle from him! I did not ask for anything special, just for Bill and the dealership to do the right thing after misleading me on the condition of the vehicle. More

Glen was very helpful and friendly. We worked out a fair price. I did not give great on all as we need a few things done to the car (it was a holiday yesterday so the dealership was short staffed). It need price. I did not give great on all as we need a few things done to the car (it was a holiday yesterday so the dealership was short staffed). It needs a more indepth detail, the button for setting seats is depressed, the drivers side seat belt does not spring back. But I would definately recommend the dealership after my experience with Glen and Michael in finance was also efficient and helpful. More

I have had great experience with both McGrath Lexus locations and highly recommend either store. My recent purchase was from the Westmont store (2007 LS460L) was a pleasure, professionaly handled with locations and highly recommend either store. My recent purchase was from the Westmont store (2007 LS460L) was a pleasure, professionaly handled with Jack Martello (sales), Jimmy Tran for the transactional portion and Kraig Dykman training me on all the features. Overall a 5-star experience! More

I had the pleasure of working with Glenn Ginter. Glenn found me exactly what I was looking for. I am a very happy repeat customer! Glenn was very professional and accomodating, he answered all my questi found me exactly what I was looking for. I am a very happy repeat customer! Glenn was very professional and accomodating, he answered all my questions. It was a very pleasant buying experience, I would highly recommend Glenn and McGrath Lexus! More

Repeat buyer of a new lexus. We always call Rita Barkstrom when we are looking, as she makes the experience painless, always has vehicles ready to show, and always calls back immmediately if we hav Barkstrom when we are looking, as she makes the experience painless, always has vehicles ready to show, and always calls back immmediately if we have any questions. The dealership is great, goes through the entire vehicle explaining everything, never rushing the customer. More

This is the 3rd car we purchased from McGrath - went to another dealership and purchased our last Lexus and was extremely unhappy with their dealership so we decided to come back and happy we did. Just pi another dealership and purchased our last Lexus and was extremely unhappy with their dealership so we decided to come back and happy we did. Just picked up our new car Saturday and everyone was so friendly from the receptionists to the service staff. Our salesperson - Rita Barkstrom was so helpful and answered all questions. I cannot tell you enough how happy we are with McGrath. Their new showroom is totally awesome!!! More

I appreciate the professional way I was treated by each person I came in contact with. Bill Tacker was patient and responsive to my buying interests and concerns. person I came in contact with. Bill Tacker was patient and responsive to my buying interests and concerns. More

The Westmont Lexus dealership is a excellent business. They are always putting the customer first and are extremely friendly and accomodating. I would recommend highly our salesman, Bill Tacker, who was h They are always putting the customer first and are extremely friendly and accomodating. I would recommend highly our salesman, Bill Tacker, who was helpful and patient in our RX350 purchase. The dealership is attentive to every detail and has great customer service. More

Art was was very patient and helpful. Art never nagged, bothered or pushed us in any way. He gave us good information and was very helpful. If I was loaded with cash I would buy another car from Art at M bothered or pushed us in any way. He gave us good information and was very helpful. If I was loaded with cash I would buy another car from Art at Mcgrath Lexus. More

I have had the pleasure of working with Fred Cramer many times over the years and would not hesitate to continue to do business with McGrath Lexus of Westmont and continue to have Fred help me... times over the years and would not hesitate to continue to do business with McGrath Lexus of Westmont and continue to have Fred help me... More