
McGrath Lexus of Westmont
Westmont, IL
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Came in Got the car I wanted...Scott worked very hard to make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in 2005 and I knew when we needed to upgrade to a newer model I could depend on the staff to make it happen...Scott did great and he has a very convincing dog, Cubby!! Kudos to you at Lexus McGrath, Westmont. More
On Saturday, I purchased a 2012 Lexus RX. From my initial on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeabl on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeable and never did I hear that “Let me look into that and get back to you” stuff. She was very helpful and definitely patient and over the course of two weeks, devoted countless hours ensuring me of all my options before making my decision. Alisa handled everything that I needed and never once put pressure on me to purchase a car. The entire purchase went smoothly from trading in my vehicle to driving my new RX out the door because of her. This was definitely the best car buying experience that I had ever had. I would highly recommend working with Alisa. She and the McGrath Team redefines customer service. More
In the 30+ years of buying new cars, our McGrath experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...g experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...great dealer. More
My sales consultant, Scott, was very professional, knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. T knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. The whole process of buying my car went smoothly. More
I bought a certified used Lexus 350RX from Larry P. He was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer ed was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer education process was quite a new experience. The car was experiencing a slight noise problem and although it took 2 visits to finally solve it, they did. I am an engineer, so know noise problems are very hard to diagnose. The service technician drove the car while I sat in the back seat to help him pinpoint the noise. Once that was done, he managed to fix the problem quickly - which came from broken fittings on the gas tank shield. Car now runs very quietly and even though it was a used car, McGrath treated me with great attention and real concern. Loaner car policy and car washes are a great bonus. stunning show room and customer waiting area. A super dealership in my view. More
My wife and I were car shopping and just were not sold on any make or model of car until we visited McGrath Lexus in Westmont. Scott Raymond introduced himself to us and didn't once push us into any decision any make or model of car until we visited McGrath Lexus in Westmont. Scott Raymond introduced himself to us and didn't once push us into any decision we didn't feel comfortable with. Scott is very professional and knows his business very well. I would recommend him, and the entire McGrath staff to anyone in the market for a new or quality used car. It is early in our dealing with McGrath, and Scott but I like our first impressions very much. Thank you agian for a wonderful car shopping experience! More
I was on my way to another dealership when I passed I was on my way to another dealership when I passed McGrath Lexus and noticed they had a pickup parked along the highway which was the style I wa I was on my way to another dealership when I passed McGrath Lexus and noticed they had a pickup parked along the highway which was the style I was looking for. I had been to about ten dealerships ealier in the day. I had pictures and prices in hand, but when I arrived to those dealerships those vehicles did not live up to my expectation. Shortly after I arrived I was put in touch with Scott Raymond. He was personable and very low pressure. The price they were asking for the vehicle was reasonable, but a little beyond my budget. I had already received a couple of estimates for my trade-in, but Scott and his dealership offered my slightly more for my trade-in and we were able to come to a very reasonable agreement. I feel like I received a great deal on my "new" used vehicle. It was nice that they had a luxurious waiting area, because the wait was just slightly more that I expected. Scott did check in on me a few times during my wait. Overall it was a great car buying experience. Thanks Scott. More
I was looking for a Lexus.I called Lexus of Westmont, because my sister-in-law bought a car from there ,so i called and,guess who answered the phone?.Jack Martel, a old friend of mine.He was the same old because my sister-in-law bought a car from there ,so i called and,guess who answered the phone?.Jack Martel, a old friend of mine.He was the same old jack nice,caring,friendly. I told Him my situation.We looked at a few cars.I of course found a 2007 lexus Ls460.Jack got me a GREAT DEAL! THANK YOU JACK MARTEL! I CAN'T FORGET about ERIC the sale MANAGER. JUST WANT TO SAY THANKS TO JACK AND ERIC LOVE YOU GUY'S GOG BLESS!!!!!!! MT NAME IS DAVID RIVERA More
Scott was great to work with. We felt we got a great deal and couldn't be happier with our purchase and our experience. I would definitely recommend McGrath Lexus and specifically Scott to friends. deal and couldn't be happier with our purchase and our experience. I would definitely recommend McGrath Lexus and specifically Scott to friends. More
I recently leased the 200CT h from McGrath Lexus of Westmont. It was the best experience I have had in leasing a car -- and I have leased five of them (non-Lexus) in the past 15 years. Alisa Griffen- Westmont. It was the best experience I have had in leasing a car -- and I have leased five of them (non-Lexus) in the past 15 years. Alisa Griffen-Dunlap was my salesperson. She responded promptly to my online request for information and provided terrific and fast follow-up to my financing questions. She met me at the dealership later that evening and stayed late to get the deal done. Alisa is friendly and respectful and made every effort to expedite the closing process (at my request) because of a tight time constraint for me. Her professional and friendly manner was on display throughout the dealership, as there was a seamless customer service transition from Alisa in sales to Michael in financing to Ben at delivery to the gentlemen who prepped the car. I have no reservations about recommending McGrath Lexus of Westmont to prospective buyers and Alisa in particular as a salesperson. More