McGrath Lexus of Westmont
Westmont, IL
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We were looking for a used car. I searched three cars through the computer, two of them were at this dealership. We went to look at them, receptionist was nice then we met "Scott Raymond" very nice perso through the computer, two of them were at this dealership. We went to look at them, receptionist was nice then we met "Scott Raymond" very nice person with a smiley face, very helpful, explained everything clearly. We drove the car, He answered all our questions and made us feel very confident, and satisfactory purcahse. Before,We were afraid to buy used car because of the unknowns with the used-car. With Scott, we felt convincing to make the purchace and not to worry anything about this used car. He literally took that fear out of us. He has a great impressive personality and a graet yellow dog too. We will always like to come back to Scott for future car needs. And I will definitely recommend anybody I know who is looking to buy a car. We are glad that we had a chance to visit Mcgrath Lexus Of Westmont. Thanks for a new wonderful experience! More
Purchase a 2009 Mini Cooper from Scott over the internet. The process was very smooth and Scott was great. I haven't got my car yet, so I hope that it is as "mint" condition as he said it is! Very excited to The process was very smooth and Scott was great. I haven't got my car yet, so I hope that it is as "mint" condition as he said it is! Very excited to get the car! Thanks Scott! More
I called from out of state on an ES350 with Ultra Luxury Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I Package in the color combo I wanted and was fortunate to get Steve Gibson with my call.I'm sure other sales people at McGrath are very good too but I know Steve was great. During the process,Steve was very professional,knowledgeable and a pleasure to have as my salesman. Being this sale would be an out of state deal,I had many questions and Steve was right there with answers.He made everything so very easy. A special shout out to Customer Relations Manager Maria Giampietro.She is another asset of the McGrath dealership. The whole McGrath experience was wonderful.A a very pleasant and positive experience with everyone involved. Thank you! JBB More
Jack was so helpful when I wanted to trade in my car. He helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a proble helped me find just what I was looking for. He went the extra mile for me! Jack found me my dream car in my price range and I have never had a problem with it. When I want to trade it in eventually I'm going to come and see Jack! More
The experience of shopping and buying a Certified Lexus HS250 at McGrath was exceptional. From the very beginning until the very end, all of the staff was extremely courteous, professional and helpful. Sco HS250 at McGrath was exceptional. From the very beginning until the very end, all of the staff was extremely courteous, professional and helpful. Scott was very helpful and gave me his cell phone# in case I had any questions any time...and that was before I had decided to buy the car. I couldn't have been happier with my choice of cars and dealers. You have exceeded my expectations. My daughter is thinking of buying her next car from Scott and McGrath. Keep up the great work! More
Came in Got the car I wanted...Scott worked very hard to make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in make both of us happy. We were on a very tight time schedule and budget and all the staff helped get the car.. Donnie D. was our first saleperson in 2005 and I knew when we needed to upgrade to a newer model I could depend on the staff to make it happen...Scott did great and he has a very convincing dog, Cubby!! Kudos to you at Lexus McGrath, Westmont. More
On Saturday, I purchased a 2012 Lexus RX. From my initial on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeabl on-line research and car inquiry to the financing the team was first class. I had the most pleasant experience with Alisa! She was very knowledgeable and never did I hear that “Let me look into that and get back to you” stuff. She was very helpful and definitely patient and over the course of two weeks, devoted countless hours ensuring me of all my options before making my decision. Alisa handled everything that I needed and never once put pressure on me to purchase a car. The entire purchase went smoothly from trading in my vehicle to driving my new RX out the door because of her. This was definitely the best car buying experience that I had ever had. I would highly recommend working with Alisa. She and the McGrath Team redefines customer service. More
In the 30+ years of buying new cars, our McGrath experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...g experience was perhaps the best we ever had. Alisa and Christi were professional and ensured total satisfaction. Best of all worlds...great car...great dealer. More
My sales consultant, Scott, was very professional, knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. T knowledgeable, well-spoken and efficient. Scott provided excellent customer service. His no-pressure style created a comfortable buying experience. The whole process of buying my car went smoothly. More
I bought a certified used Lexus 350RX from Larry P. He was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer ed was incredibly attentive and helpful - the nicest sales experience I have ever had at any car dealer and I have bought over 10 cars. The customer education process was quite a new experience. The car was experiencing a slight noise problem and although it took 2 visits to finally solve it, they did. I am an engineer, so know noise problems are very hard to diagnose. The service technician drove the car while I sat in the back seat to help him pinpoint the noise. Once that was done, he managed to fix the problem quickly - which came from broken fittings on the gas tank shield. Car now runs very quietly and even though it was a used car, McGrath treated me with great attention and real concern. Loaner car policy and car washes are a great bonus. stunning show room and customer waiting area. A super dealership in my view. More