McGrath Lexus of Westmont
Westmont, IL
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We are extremely pleased both with our Lexus GS 350 and the service provided at McGrath. Justin did an excellent job providing information and selling the Lexus car and McGrath Dealership. There were a the service provided at McGrath. Justin did an excellent job providing information and selling the Lexus car and McGrath Dealership. There were a couple other options we were still considering but ended up buying our first Lexus on the first visit. Reasons include a great test drive. I love driving the car. It handles extrmemly well in town and on the highway. I also loved the fact Justin sent us out on our own. When we returned, Justin introduced us to a Service Manager. The Service Department is very impressive. Car washes, back massages and shoe shines are nice added extras. The Cafe and waiting areas are all very enjoyable. Mike Connery, Business Manager completed paperwork quickly and efficiently. The day after the sale Justin called to check in and make sure we were happy. Follow up is huge with me. It is greatly appreciated. He went above and beyond and should be a top seller for Lexus. I will be seeing the specialist who provides options training, Crag who also was beyond knowledgable and professional. More
I recently traded my 09 RX for a 12 RX and received outstanding service. My sales associate Steve Gibson was as always friendly, professional, and thorough. I am a loyal customer and treated as such. outstanding service. My sales associate Steve Gibson was as always friendly, professional, and thorough. I am a loyal customer and treated as such. I also would like to commend the service in Delivery, forgive me because I don't remember his name, but he was great and explained everything very well and made sure I understood. He was very patient and I loved that he programmed everything for me. He was very entertaining too! Mike Agnello in the Business Office was very efficient and extremely helpful in completing my transaction. I left feeling comfortable about my new vehicle and of course excited! I am confident that if I have any questions I could call and Steve or Mike and they would answer them for me promptly and honestly. Keep up the great service and thank you for making the entire experience seamless and positive. More
By far, the excellent customer service is the reason for the outstanding rating. Scott Raymond is the quintessential salesman. He treated me as though I was the most important customer he has ever had. the outstanding rating. Scott Raymond is the quintessential salesman. He treated me as though I was the most important customer he has ever had. I appreciated the time and attention he gave me, and between Scott and Mike Agnello (again, another consummate professional),I was completely satisfied with my overall purchase experience. Not to mention, I love my SC430 convertible! I am a first time Lexus owner and I couldn't be more pleased. Looking forward to my continued relationship with McGrath Lexus. Gratefully, Karen Uhler More
I called the dealership inquiring about the 2003 Dodge Ram 1500 they had for sale. I was put in contact with a salesman named Scott Raymond, and we could'nt have asked for a better person. Scott catered Ram 1500 they had for sale. I was put in contact with a salesman named Scott Raymond, and we could'nt have asked for a better person. Scott catered to all of our needs, he answered every question we had about the vehicle, he was definately a person you can trust when buying a car, whether it be new or used. We traveled to Chicago from Peoria, and Scott made our 3hr trip worth while. We got the vehicle we wanted at the price we could afford. I recommend you give Scott Raymond a call if you are looking for a vehicle. Thank you very much Scott, we will tell people here in Peoria that its worth the drive to come to Chicago and see you....Thanks again Bryan Schuck More
Scott Raymond our salesman was great to work with. Scott Raymond our salesman was great to work with. Honestly, the experience of purchasing the pre owned through Scott was THE MOST ENJOYABLE car sal Scott Raymond our salesman was great to work with. Honestly, the experience of purchasing the pre owned through Scott was THE MOST ENJOYABLE car sales experience my wife and I have ever known. The employees are so polite and friendly. They honestly care about you as a person and want you to go home happy with your purchase. I and my wife drive all the way from Gurnee because of the McGrath Lexus of Westmont dealership review I saw in internet... They make it well worth. I would definitely recommend any and all of my friends and family to shop at McGrath Lexus of Westmont when looking for a new vehicle or a pre-owned vehicle. Scott deserves a raise and we were not just saying that, he was exceptional. We look forward to continued business with you. More
We had our choice of several Lexus dealers in the three state area and chose to bypass closer dealerships to work with McGrath. Eric was a straight shooter right from the first phone call and was always pl state area and chose to bypass closer dealerships to work with McGrath. Eric was a straight shooter right from the first phone call and was always pleasant and helpful. When we arrived at the dealership we were greeted by all staff we saw with a friendly smile and "hello". The facility and amenities while we waited for our car to be made ready were first rate. Thanks, Eric Claeson and thanks McGrath. More
My husband and I went to test drive a Lexus with no intention of buying a car. We met Jack Martel, he was so friendly, knowledgeable and professional. He was very caring and quickly answered all of our intention of buying a car. We met Jack Martel, he was so friendly, knowledgeable and professional. He was very caring and quickly answered all of our questions. We were so impressed with him and the outstanding dealership that we bought a Lexus. I would highly recommend Jack Martel and McGrath Lexus to all my family and friends. I look forward to future business with this awesome dealership. More
My wife and I researched cars before we started looking. Lexus RX 350 was rated extremely high but that was nothing compared to the experience that we had at McGrath. Jack Martel was courteous, professional Lexus RX 350 was rated extremely high but that was nothing compared to the experience that we had at McGrath. Jack Martel was courteous, professional but most important knowledgeable. No beating around the bush we got exactly what we wanted. Thanks Jack! More
I was amazed at the customer service and the friendliness of the dealership. They were very attentive to me and my husbands needs. I couldn't be happier! Thanks Abe for all your help. Once we left with o of the dealership. They were very attentive to me and my husbands needs. I couldn't be happier! Thanks Abe for all your help. Once we left with our new car it does not end there. I received various phone calls from the dealership to see how we were enjoying our new car! Thanks McGrath Lexus you have a customer for life. More
The entire experience purchasing our Lexus was outstanding. This is our 4th Rx, and each one has surpassed the last one. Steve Gibson has been our sales consultant since the first purchase in 199 outstanding. This is our 4th Rx, and each one has surpassed the last one. Steve Gibson has been our sales consultant since the first purchase in 1997. It is a pleasure to deal with someone so knowledgeable about cars. He is friendly, professional, and courteous. He makes car buying a pleasure!!! Everyone involved in the process was outstanding including Michael Connery and Kraig Dykman. Kraig is wonderful, the delivery of the car with thoughtful explanations of its features was beyond compare. We have never had a better delivery process in picking up a new car. Overall McGrath Lexus is a really outstanding dealership. We hope to have many more years being a customer of yours. More