McGrath Lexus of Westmont

The dealership has a fantastic facility, for both the purchase and service experience. They have done a great job of providing everything required to make car shopping and purchasing a pleasant experien purchase and service experience. They have done a great job of providing everything required to make car shopping and purchasing a pleasant experience. It was a true pleasure working with Justin. He listened to our needs and responded very promptly and appropriately, a very good communicator. He is straight forward, honest and cares about his customers. His follow up was timely and appropriate. I would highly recommend with with Justin and Lexus of Westmont! More

I am a two-time new Lexus owner from this dealership, and accompanied my parents to purchase a pre-owned RX350. Mel was extremely knowledgable, friendly and patient in answering all of our questions. He ma accompanied my parents to purchase a pre-owned RX350. Mel was extremely knowledgable, friendly and patient in answering all of our questions. He made sure that all of our concerns were addressed and the vehicle was in top shape upon delivery to us. I would highly recommend this dealership, and especially Mel, to anyone looking to purchase either new or pre-owned. I have also had the pleasure of dealing with Gary in the Service Dept, and he has always gone above and beyond to make sure and provide top quality service. This is by far the best dealership I have ever dealt with. More

Excellent experience from sales person to the delivery team. I am a repeat customer and am happy to frequeny this dealership. Eric was a very nice non-pushy salesman. i would highly recommend him and t team. I am a repeat customer and am happy to frequeny this dealership. Eric was a very nice non-pushy salesman. i would highly recommend him and the dealership. More

I have very specific criteria for dealing with sales personnel when buying a car. I was extremely happy with the way Scott adjusted to the way I wanted the transaction handled. He was friendly and res personnel when buying a car. I was extremely happy with the way Scott adjusted to the way I wanted the transaction handled. He was friendly and responsive and when I wanted things handled a particular way, he was both accomodating and professional. I made the buying decision in an extremely short period of time thanks to the way Scott took care of me. More

Choosing the car, ordering it and taking delivery was seamless thanks to Steve, Kraig and Mike. All three were extremely knowledgeable and helpful. I love my 2013 GS! Thank you McGrath for a truly out seamless thanks to Steve, Kraig and Mike. All three were extremely knowledgeable and helpful. I love my 2013 GS! Thank you McGrath for a truly outstanding experience! Meg Kieffer More

We are extremely pleased both with our Lexus GS 350 and the service provided at McGrath. Justin did an excellent job providing information and selling the Lexus car and McGrath Dealership. There were a the service provided at McGrath. Justin did an excellent job providing information and selling the Lexus car and McGrath Dealership. There were a couple other options we were still considering but ended up buying our first Lexus on the first visit. Reasons include a great test drive. I love driving the car. It handles extrmemly well in town and on the highway. I also loved the fact Justin sent us out on our own. When we returned, Justin introduced us to a Service Manager. The Service Department is very impressive. Car washes, back massages and shoe shines are nice added extras. The Cafe and waiting areas are all very enjoyable. Mike Connery, Business Manager completed paperwork quickly and efficiently. The day after the sale Justin called to check in and make sure we were happy. Follow up is huge with me. It is greatly appreciated. He went above and beyond and should be a top seller for Lexus. I will be seeing the specialist who provides options training, Crag who also was beyond knowledgable and professional. More

I recently traded my 09 RX for a 12 RX and received outstanding service. My sales associate Steve Gibson was as always friendly, professional, and thorough. I am a loyal customer and treated as such. outstanding service. My sales associate Steve Gibson was as always friendly, professional, and thorough. I am a loyal customer and treated as such. I also would like to commend the service in Delivery, forgive me because I don't remember his name, but he was great and explained everything very well and made sure I understood. He was very patient and I loved that he programmed everything for me. He was very entertaining too! Mike Agnello in the Business Office was very efficient and extremely helpful in completing my transaction. I left feeling comfortable about my new vehicle and of course excited! I am confident that if I have any questions I could call and Steve or Mike and they would answer them for me promptly and honestly. Keep up the great service and thank you for making the entire experience seamless and positive. More

By far, the excellent customer service is the reason for the outstanding rating. Scott Raymond is the quintessential salesman. He treated me as though I was the most important customer he has ever had. the outstanding rating. Scott Raymond is the quintessential salesman. He treated me as though I was the most important customer he has ever had. I appreciated the time and attention he gave me, and between Scott and Mike Agnello (again, another consummate professional),I was completely satisfied with my overall purchase experience. Not to mention, I love my SC430 convertible! I am a first time Lexus owner and I couldn't be more pleased. Looking forward to my continued relationship with McGrath Lexus. Gratefully, Karen Uhler More

I called the dealership inquiring about the 2003 Dodge Ram 1500 they had for sale. I was put in contact with a salesman named Scott Raymond, and we could'nt have asked for a better person. Scott catered Ram 1500 they had for sale. I was put in contact with a salesman named Scott Raymond, and we could'nt have asked for a better person. Scott catered to all of our needs, he answered every question we had about the vehicle, he was definately a person you can trust when buying a car, whether it be new or used. We traveled to Chicago from Peoria, and Scott made our 3hr trip worth while. We got the vehicle we wanted at the price we could afford. I recommend you give Scott Raymond a call if you are looking for a vehicle. Thank you very much Scott, we will tell people here in Peoria that its worth the drive to come to Chicago and see you....Thanks again Bryan Schuck More

Scott Raymond our salesman was great to work with. Scott Raymond our salesman was great to work with. Honestly, the experience of purchasing the pre owned through Scott was THE MOST ENJOYABLE car sal Scott Raymond our salesman was great to work with. Honestly, the experience of purchasing the pre owned through Scott was THE MOST ENJOYABLE car sales experience my wife and I have ever known. The employees are so polite and friendly. They honestly care about you as a person and want you to go home happy with your purchase. I and my wife drive all the way from Gurnee because of the McGrath Lexus of Westmont dealership review I saw in internet... They make it well worth. I would definitely recommend any and all of my friends and family to shop at McGrath Lexus of Westmont when looking for a new vehicle or a pre-owned vehicle. Scott deserves a raise and we were not just saying that, he was exceptional. We look forward to continued business with you. More