McGrath Lexus of Westmont
Westmont, IL
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everyone was very polite and i got a great price for my new car and the trade in. i will suggest this dealership to a friend and will return for my next car new car and the trade in. i will suggest this dealership to a friend and will return for my next car More
From the first visit to the car pick up process, everyone was courteous, friendly and attentive. The selection process was easy, the buying process was easy and the pick up process was very informative. St was courteous, friendly and attentive. The selection process was easy, the buying process was easy and the pick up process was very informative. Steve made us feel very welcome and listened attentively to what we were looking for. Ben gave a great overview of the car features - and I was finally able to get my garage door opener to work in my other car as well. Last.but not least, the passion that everyone showed regarding the quality and capability of the Lexus vehicles made us feel even better about our selection. More
In a word "WOW!!!" Scott Raymond was the complete package!!! From start to finish Scott was attentive, personable, professional and above all else knowledigble! And what was really refr the complete package!!! From start to finish Scott was attentive, personable, professional and above all else knowledigble! And what was really refreshing is that he went above and beyond to make certain that every question asked by either my wife or myself was answered thoroughly,honestly and with great respect for the both of us,with regards to how little knowledge we may have had on our vehicle of choice! In in my book, this is an all to often overlooked way to build customer loyalty, satisfaction and "REPEAT BUSINESS!" But, Scott got it right and for me and my wife that made Scott - "THE GAME CHANGER!" Lastly, your astoundingly,gorgeous showroom showcasing your even more beautiful fleet of Lexus'helped to seal the deal for us - so much so that we couldn't help but to agree to "PAY & DRIVE AWAY!!!" McGrath Lexus of Westmont - YOU GOT IT RIGHT THE FIRST TIME -A+ More
The dealership has a fantastic facility, for both the purchase and service experience. They have done a great job of providing everything required to make car shopping and purchasing a pleasant experien purchase and service experience. They have done a great job of providing everything required to make car shopping and purchasing a pleasant experience. It was a true pleasure working with Justin. He listened to our needs and responded very promptly and appropriately, a very good communicator. He is straight forward, honest and cares about his customers. His follow up was timely and appropriate. I would highly recommend with with Justin and Lexus of Westmont! More
I am a two-time new Lexus owner from this dealership, and accompanied my parents to purchase a pre-owned RX350. Mel was extremely knowledgable, friendly and patient in answering all of our questions. He ma accompanied my parents to purchase a pre-owned RX350. Mel was extremely knowledgable, friendly and patient in answering all of our questions. He made sure that all of our concerns were addressed and the vehicle was in top shape upon delivery to us. I would highly recommend this dealership, and especially Mel, to anyone looking to purchase either new or pre-owned. I have also had the pleasure of dealing with Gary in the Service Dept, and he has always gone above and beyond to make sure and provide top quality service. This is by far the best dealership I have ever dealt with. More
Excellent experience from sales person to the delivery team. I am a repeat customer and am happy to frequeny this dealership. Eric was a very nice non-pushy salesman. i would highly recommend him and t team. I am a repeat customer and am happy to frequeny this dealership. Eric was a very nice non-pushy salesman. i would highly recommend him and the dealership. More
I have very specific criteria for dealing with sales personnel when buying a car. I was extremely happy with the way Scott adjusted to the way I wanted the transaction handled. He was friendly and res personnel when buying a car. I was extremely happy with the way Scott adjusted to the way I wanted the transaction handled. He was friendly and responsive and when I wanted things handled a particular way, he was both accomodating and professional. I made the buying decision in an extremely short period of time thanks to the way Scott took care of me. More
Choosing the car, ordering it and taking delivery was seamless thanks to Steve, Kraig and Mike. All three were extremely knowledgeable and helpful. I love my 2013 GS! Thank you McGrath for a truly out seamless thanks to Steve, Kraig and Mike. All three were extremely knowledgeable and helpful. I love my 2013 GS! Thank you McGrath for a truly outstanding experience! Meg Kieffer More