McGrath Lexus of Westmont

Scott was fantastic. He was extremely helpful and knowledgeable in his area of expertise. I left the same day with a great car and a huge smile on my face. Thank you Scott. knowledgeable in his area of expertise. I left the same day with a great car and a huge smile on my face. Thank you Scott. More

Justin Storandt did an excellent job getting me in and out quickly. He was forthright, informative and respective of my time constraints in leasing the car. out quickly. He was forthright, informative and respective of my time constraints in leasing the car. More

This 2008 ES350 is the first Lexus I have owned. I traded in a Volvo C70. Before going to the dealer, I did my homework on Edmunds and Kelly Blue Book to determine the true value of the cars and I sh traded in a Volvo C70. Before going to the dealer, I did my homework on Edmunds and Kelly Blue Book to determine the true value of the cars and I shopped cars online as well as at some dealers. I feel I got a fair price for my trade-in and also paid a fair amount for my Lexus from McGrath. But, my satisfaction goes beyond just the financial aspects of this deal. I think I got lucky when I walked into the dealership for the first time and they brought Mel Owens over to help me. Mel is such a warm and open individual that I immediately warmed to him. Considering a four year old car definitely gave me pause. Mel went over all the facts about this particular car and was very patient and informative as I considered the purchase. This vehicle (with only 12,575 Miles on it) seemed just too good to pass up! I went away that day to think about my options. The day I bought the car it was pouring rain (Who buys a car in the pouring rain?!) Mel had the car brought inside for me to see again. They dried it off and it looked great. Then, I took it for a test ride (out in the rain again!). Later in the day, when I actually bought it, they detailed it AGAIN for me! Mel handled everything efficiently and professionally... loan docs, license transfer, trade in documents. And, as others have said, he made me feel like I was his only customer...or maybe just his favorite! Mel handed me off to finance, Mike Connery, who was also very efficient, pleasant and professional. He helped me determine if the optional protective services were right for me - with no pressure, just explanations. Then came Kraig Dykman who walked me through all the features of my Lexus. Kraig was great! Also very patient (it was 8:30PM at this point!) He set up my garage door opener, showed me how to set up my cell phone on the Bluetooth, and demonstrated how my MP3 Player works in the car. I have a great car and as you can tell, I'm a happy customer. Looking forward to the McGrath service experience! More

My husband and I had a wonderful experience (again) this time around at McGrath Lexus of Westmont. We went on a busy Saturday and were helped by Justin right away. We both had a different idea of what we time around at McGrath Lexus of Westmont. We went on a busy Saturday and were helped by Justin right away. We both had a different idea of what we wanted in our Lexus and Justin patiently test drove different RX350's until we both were on the same page. Justin was very professional and most importantly, conscious of our time. We were in and out of the dealership within a couple hours, riding home in the perfect Lexus for our growing family...My husband and I still both agree we will never shop anywhere else for our cars! More

I came to this dealer to find a used car for my mother. Jack Martell was the sales men that assisted myself and my mother to find and purchase a certified used car. Jack treated us as family from the minut Jack Martell was the sales men that assisted myself and my mother to find and purchase a certified used car. Jack treated us as family from the minute we walked through the door till we drove out with the car. He is very knowledgeable, caring and honest. He told me right of the bat he is going to give me the best price possible and he was a man of his word. I looked for many cars before finally deciding on a 2010 ES350. He was not there to haggle us or pressure us into anything we did not want. I have been in sales and customer service all my life including roles in training new sales men and women. Jack has it all. If and when I decide to buy another car I will be going to the only one I ever want to deal with, and that's Jack. I cant say enough on how grateful I am that he was there to help us. I hope Jack never leaves the dealer! Thank you Jack and McGrath for being there when we needed you most! More

everyone was very polite and i got a great price for my new car and the trade in. i will suggest this dealership to a friend and will return for my next car new car and the trade in. i will suggest this dealership to a friend and will return for my next car More

Total buying experience from the time that we arrived to the dealership to the time that we left with our pre owned car was a great experience. the dealership to the time that we left with our pre owned car was a great experience. More

From the first visit to the car pick up process, everyone was courteous, friendly and attentive. The selection process was easy, the buying process was easy and the pick up process was very informative. St was courteous, friendly and attentive. The selection process was easy, the buying process was easy and the pick up process was very informative. Steve made us feel very welcome and listened attentively to what we were looking for. Ben gave a great overview of the car features - and I was finally able to get my garage door opener to work in my other car as well. Last.but not least, the passion that everyone showed regarding the quality and capability of the Lexus vehicles made us feel even better about our selection. More

In a word "WOW!!!" Scott Raymond was the complete package!!! From start to finish Scott was attentive, personable, professional and above all else knowledigble! And what was really refr the complete package!!! From start to finish Scott was attentive, personable, professional and above all else knowledigble! And what was really refreshing is that he went above and beyond to make certain that every question asked by either my wife or myself was answered thoroughly,honestly and with great respect for the both of us,with regards to how little knowledge we may have had on our vehicle of choice! In in my book, this is an all to often overlooked way to build customer loyalty, satisfaction and "REPEAT BUSINESS!" But, Scott got it right and for me and my wife that made Scott - "THE GAME CHANGER!" Lastly, your astoundingly,gorgeous showroom showcasing your even more beautiful fleet of Lexus'helped to seal the deal for us - so much so that we couldn't help but to agree to "PAY & DRIVE AWAY!!!" McGrath Lexus of Westmont - YOU GOT IT RIGHT THE FIRST TIME -A+ More

Scott Raymond was a great saler. He has helped me a lot finding the car that i looked for,he even called me each day offering me a great deals. Thanks Scott. finding the car that i looked for,he even called me each day offering me a great deals. Thanks Scott. More