McGrath Lexus of Westmont

Below is an email I sent Larry after he was able to get me an amazing car at a great price. This was not solicited, I had to let him know how much I appreciated what he did for me. Good Morning Larry, me an amazing car at a great price. This was not solicited, I had to let him know how much I appreciated what he did for me. Good Morning Larry, I just wanted to take the time to personally thank you for all you did for me yesterday. You definitely made it a great day. All the way home I couldn't, and still can't, believe my good luck and good fortune to have found that car and such a great person to work with. I know you went through a lot of trouble for me and it meant so much. I would happily recommend your dealership and you personally to anyone who is looking to buy a car. The car is great and I couldn't be happier. Please also thank Mike for me for working to get the financing done. Anyway, Larry a heartfelt thanks to you and your staff. I hope you have a great day, and wonderful weekend. Best Regards, Jeff More

We just bought ES 350 from McGrath and this is our 2nd car from McGrath Westmont. We are very happy with the service and customer service specially our sales associate Larry Pebelske. He showed us what we car from McGrath Westmont. We are very happy with the service and customer service specially our sales associate Larry Pebelske. He showed us what we were looking for, Larry was very clam, professional, understanding and really hardworking. We gave McGrath Lexus business previously by sending our friends and family but the service we have recieved this time we did not get that on our last purchase. We will keep recommending McGrath Lexus Westmont to our friends and family specially "Larry Pebelske". We give McGrath Lexus Westmont and Larry Pebelski 100%. Elisha and Sadia Victor More

this is my first experience with McGrath. Scott was was very helpful and smoothed out couple of bumps making things right through out the sale. very helpful and smoothed out couple of bumps making things right through out the sale. More

Joe Scala was incredibly professional throughout our whole car purchasing process. He was warm and welcoming when we first introduced ourselves, and actively listened when we were explaining our situati whole car purchasing process. He was warm and welcoming when we first introduced ourselves, and actively listened when we were explaining our situation to him. He gave us many options and suggestions throughout our decision making process. He never made us feel pressured or tried to guilt us into making any decisions that we weren't ready to make. He walked us to every department and waited until we were finished. He was the first and last person that we saw when we were moving from department to department. He worked vigorously to meet/match our price and payment methods. It's very rare to find a car salesman that makes you feel like you can trust them, but Joe Scala was one of the very few that i felt that i could trust. I would recommend him to all of my friends and family that are interested in buying a new/used Lexus. Thank you, and great job, Joe! More

McGrath Lexus had the used BMW I was looking for. Scott was ready with keys in hand when I arrived. After a short test drive, I knew this was the car for me. The complimentary lunch was a very nice touch was ready with keys in hand when I arrived. After a short test drive, I knew this was the car for me. The complimentary lunch was a very nice touch. The detailing service could have been a little better. There were waterspots and swirl marks left on the car. We asked to have them removed, but this was not done. Other than that, the experience was good. I am very pleased with the vehicle. More

my husband and i was looking for another lexus car for my daughter, was so glad we have scott as our salesperson, scott was very helpful,a very positive person, very nice to deal with, got the car and we met daughter, was so glad we have scott as our salesperson, scott was very helpful,a very positive person, very nice to deal with, got the car and we met "cubbie" the lovable golden retriever! Love the dog!! More

Scott is one of the most friendly, helpful and patient salesmen I have ever dealt with. While looking for an IS250, he worked with my father and I to find the best car that fit each of our preferences. It salesmen I have ever dealt with. While looking for an IS250, he worked with my father and I to find the best car that fit each of our preferences. It was refreshing to have a salesman so passionate about customer satisfaction -- he even stayed past dealership hours to accommodate our schedules. Not only did we reach an agreement on a great price, he went above and beyond to ensure he met as many of our needs as possible before (and after) driving off the lot. Scott is a fabulous salesman who truly cares about his clients, and not just about making the sale. I would recommend him to anyone interested in purchasing a Lexus. You will leave feeling like royalty. More

I am very happy with the service. I would like to let everyone know that has dealt with me thank you very much. You have a great service and great support. Thank you! Daiva everyone know that has dealt with me thank you very much. You have a great service and great support. Thank you! Daiva More

I would say I felt a little bit taken advantage of. I didn't like the fact that I was told one thing, and another was done. I was told I was to receive free XM, for 2 months. I purchased the vehicle on didn't like the fact that I was told one thing, and another was done. I was told I was to receive free XM, for 2 months. I purchased the vehicle on Monday and it went out by Saturday of the same week. I felt very taken advantage of on the trade in and the price of the used vehicle. Scott assured me that he could work with that price when I was told the price outside when I was test-driving it. I didn't pay anywhere close to what I expected to pay for the car. Scott was good, until he got what the sale closed...and then when I tried to contact him about various items, he treated me with somewhat disrespect over a text message. My boyfriend and I then went in to talk to the sales manager trying to get some resolution to why we were being ignored or treated the way we were. He did make me feel the way we should have been treated from the start of our car-buying experience. He did give us free XM for one year, an extra free oil-change, and a free detail to be whenever I wanted as long as I owed the vehicle. I did appreciate him taking the time to listen to us, and accomadating us when we felt uneasy about our experience with Scott. Thank you for trying with all your efforts to make your wrongs right! More

Today we purchased our third Lexus from Steve. Each time we have worked with him, Steve has shown across-the-board and uncompromised excellence: in his knowledge of the cars he sells; in his low-key and we we have worked with him, Steve has shown across-the-board and uncompromised excellence: in his knowledge of the cars he sells; in his low-key and welcoming style; in his attention to details; and in his respect for his customers' decisions and questions. We have only appreciation and praise for Steve Gibson and for the emplary work he does at this dealership. More