McGrath Lexus of Westmont

I bought a used Honda Odyssey 2005 EX-L with Navigation and Entertainment. Everything was awesome at this dealership. You know the usual waste of time at car dealership, that you expect, no matter how big and Entertainment. Everything was awesome at this dealership. You know the usual waste of time at car dealership, that you expect, no matter how big or small the dealership is. And also the haggling on price was as expected at any car dealership. But the worst to mention is, when I test drove this minivan, there were 8 seats in it, including the jump seat which goes in the middle of 2nd row captain seats. I went to buy this van 4 days later and the van was without the 8th seat. I was told that I don't remember it correctly. I showed the salesman it was there in the pictures on their website. Salesman confirmed it, checked with service folks and told me it is now as it is. They dropped the price on this with some haggling and conversation but it was a soar taste. Except this, overall experience was awesome. Scott Raymond was the sales guy at McGrath Lexus and other than the 8th seat issue, everything else was good about him. We found him courteous as compared to other sales people I met at other dealerships. More

I truely had a wonderful experience at McGrath Lexus in Westmont! Rita Barkstrom was my sales person and she did a phemominal job listening to my requests, wants and wishes and worked within my budget. Sh Westmont! Rita Barkstrom was my sales person and she did a phemominal job listening to my requests, wants and wishes and worked within my budget. She was quick with responses and made herself available any time of day! Even while on vacation... Love my new GX460! It's everything I could imagine and more... Ben helped me through the tough part of getting to know my new vehicle and was very patient with me. Thanks to Rita, Ben and the entire Lexus staff for making the decision so easy and painless. More

My salesman, Justin Storandt, was quite professional, courteous and an overall pleasure to work with. His diligence amounted to my final purchase. I highly recommend him to anyone would would be intere courteous and an overall pleasure to work with. His diligence amounted to my final purchase. I highly recommend him to anyone would would be interested in a Lexus in the future. More

Art Kuhl,my sales consultant was most helpful,knowledgable,and a gentleman. very impressed with everyone that i met at the dealership as well as the dealership itself in regards to servi helpful,knowledgable,and a gentleman. very impressed with everyone that i met at the dealership as well as the dealership itself in regards to service facilities,amenities, and ambience. As a first time Lexus user (formerly Audi A6), I am very pleased with my ES350 and will return to McGrath when shopping for my next vehicle. More

Over the years, I'll purchased many, many vehicles. But to date, I'd have to rate my Westmont Mcgrath visit as second to none for overall experience. Despite a slow start, salesmen scott was instrumental t to date, I'd have to rate my Westmont Mcgrath visit as second to none for overall experience. Despite a slow start, salesmen scott was instrumental thru out the entire process. I commend the staff & dealership for fostering such a winning environment. Keep it up Westmont. More

Fred Cramer and delivery specialist Robert Cowden ensured that we had a superior experience in the purchase of a new lexus. They took great pride in explaining in detail all aspects of the Lexus GS. Import that we had a superior experience in the purchase of a new lexus. They took great pride in explaining in detail all aspects of the Lexus GS. Importantly they took steps to ensure that our questions were answered and that we were comfortable driving the car out of the dealership. They spent a lot of time with us. A mile high salute to them for a job well done. More

We recently had our first experience with McGrath Lexus. Our salesman, Greg Luzinski, was extremely helpful selecting a certified car that met our needs and budget. He answered all our questions and followe Our salesman, Greg Luzinski, was extremely helpful selecting a certified car that met our needs and budget. He answered all our questions and followed up with a phone call a few dayus later to make sure we had no problems with the car and were completely satisfied. We woulldn't hesitate to recommend Greg to anyone looking for a Lexus. More

Walking into a dealership with my guard up is the norm for me. I have driven by the McGrath dealership many times thinking they were just like all the others. This of course is not to true! I had the plea for me. I have driven by the McGrath dealership many times thinking they were just like all the others. This of course is not to true! I had the pleasure of working with Greg Luzinski an honest up front person who made sure I got the best deal possible. I could not ask for more than that. This courtesy and honesty will encourage me to continue to do business with McGrath Lexus of Westmont. More

My wife and I were looking for a used vehicle at Westmont Lexus. We were introduced to Joe Scala. He took care of all of our needs and answered any questions we had in a professional manner. He was a plea Lexus. We were introduced to Joe Scala. He took care of all of our needs and answered any questions we had in a professional manner. He was a pleasure to work with and made our experience a very positive one. I would recommend Joe Scala and the Westmont Lexus team to everyone. More

I have NEVER had such an easy and comfortable experience purchasing a used car.I had two purchases at McGrath prior to this one, and had a recommendation of a specific woman.When I called, I learned that al purchasing a used car.I had two purchases at McGrath prior to this one, and had a recommendation of a specific woman.When I called, I learned that although she was scheduled to have been in, she wasn't there and had NOT called in. I was immediately of the idea that I wanted someone reliable.I asked to "just connect me with the next person in rotation".LUCKY for me, Scott Raymond answered in a timely manner, with compassion,humor,empathy and a sincerity in his voice which put me at ease.He LISTENED as I explained the situation with my prior car in service, and was willing to show me my options as it appeared to be senseless to repair my 2001 ES300. I had not entertained switching cars until this episode. Scott very smoothly made an appointment for me to come in and connected with service,to allow me to use the rental while we did some checking. I repeat, Scott centered in on possibilities with a LISTENING ear, narrowing the choices and never coming across as pushy or frustrated with me. I then threw in the fact that I would have to discuss this all with my sons, and Scott did adjust to my sons airplane schedule and then being detained at his convention another day . Scott continued to keep the conversations lighthearted and actually, his incredible humor helped the cause! We focused on several options and when my son finally arrived, the whole choice changed because my son KNEW I needed navigation. Scott switched gears calmly and continued the search with new stips . As the couple of days turned, Scott was patient and funny beyond ...my son was so comfortable with Scots integrity; he didn't have to return. Friday was my babysitting day with my 4 1/2 year old grandson,so I had him with , and Scott didn't flinch. We negotiated the deal after hours on a Friday,with a child.! Because of the late hour, and the day, I had to take delivery after the weekend, and Scott continued to check on that process to be sure it was going perfectly. His communication skills are abundant. On a lighter note, Scots dog Cubby is a very "lucky dog" to have Scott!! More