
McGrath Lexus of Westmont
Westmont, IL
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My experience with Greg has changed my view on purchasing anything in the future. So many times I shopped only for price and in the end I never was satisfied. When Greg went into such detail about what I hav anything in the future. So many times I shopped only for price and in the end I never was satisfied. When Greg went into such detail about what I have overlooked and what I was getting with this vehicle and McGrath Lexus I was blown away. I've always been someone that researches everything so I could I overlook so much?!?! The value Greg built in his product and himself is what I would love for my own employees to do at my company. Everyone there at McGrath from Greg to Mike who did the financing portion to Bob who showed me all the bells and whistles on the vehicle were top notch!! This must be what Lexus strives for. What a gem!!! I can't wait to get my massage! Yes that's right, they have complimentary massages while you get a car wash!!! Thanks again Greg!! More
Rita Barkstrom was my sales representative. She was truly wonderful, friendly, and helpful. I would not hesitate to recommend her to relatives and friends. Rita introduced me to John, the service man truly wonderful, friendly, and helpful. I would not hesitate to recommend her to relatives and friends. Rita introduced me to John, the service manager, who was very polite and told me he would be glad to help me with any problem that I encountered. I would highly recommend this dealership as one of the best I have done business with. This was truly the best experience I have had in purchasing a car. I believe I was given a very fair trade-in value on my old car. More
I spoke to Scott Raymond a few months ago, and he kept in touch with me about my needs for a vehicle, but he was never pressuring. When the time came that I needed to act, he was very helpful and professio touch with me about my needs for a vehicle, but he was never pressuring. When the time came that I needed to act, he was very helpful and professional. The dealership really helps the process with all that they have. My young kids were supposed to be with my parents, but something came up and I had to bring them to the dealership with me. Buying a car takes a while, but there was so much for them to do that it really helped take the stress out of the situation. More
My recent experience with McGrath Lexus was very enjoyable. Staff was friendly and very professional. The atmosphere was comforting and peacefull, not to mention beautiful. McGrath Lexus has made th enjoyable. Staff was friendly and very professional. The atmosphere was comforting and peacefull, not to mention beautiful. McGrath Lexus has made this the best car buying experience ever. Im now a McGrath Lexus Girl......I love my new Lexus ES and will be back in a few years for another. Thank you for eveything Scott Raymond. Service was over the top!!!!!!!!!!!!!!! More
I walked into McGrath Lexus of Westmont and was met by Greg Luzinski. I was immediately treated with respect and offered a beverage before proceeding to look at a few vehicles. Greg was beyond patient i Greg Luzinski. I was immediately treated with respect and offered a beverage before proceeding to look at a few vehicles. Greg was beyond patient in showing me different models. I always thought price is what mattered when it came to the purchase of a car but Greg quickly showed me all you could miss out on if price is the only thing that matters to you. The attention to detail and the value of having such a caring sales rep and dealership is something you can not put a price on. Greg and McGrath went above and beyond in ways that in the end will be way more valuable then saving a few hundred dollars at the time of the purchase. Thanks McGrath Lexus for hiring such an asset to your business. Thank you Greg for all you have done. I LOVE my car!!!!! More
I recently bought a Pre-owned GS 350. The dealership showroom, service center, delivery area, waiting room and cafe was really nice and made everything move smoothly after we came to final price. Our S showroom, service center, delivery area, waiting room and cafe was really nice and made everything move smoothly after we came to final price. Our Saleman, Scott Raymond, did have some commuction issues. I asked if the pre owned car was smoke free, and he responded "100% smoke free" once in the car I saw clearly burn marks on the A pillar and it had an oder of smoke. Scott also told me that one of his co-workers was the owner, Mr. McGrath, so I assumed he wasn't lying. Then I googled the owner and it was clear it was not the same person that I met at the dealership as one was black and the other was white. I understand trying to make a joke but somethings should not be said. As far as service, they had to pick up the car and do some things that were negotiated in the deal. They did the main things but forgot to adjust brights and sun roof, so as of now both are still unusable. Over all everything was good but if you should be lyed to or joked with when it comes ot smoke or owners. More
I just purchased my second Lexus from Steve Gibson of McGrath Lexus of Westmont. The car is beautiful and I am loving it! The personal attention I get from Steve, my salesman, is what brought me back McGrath Lexus of Westmont. The car is beautiful and I am loving it! The personal attention I get from Steve, my salesman, is what brought me back to McGrath. He treats you like you are his only customer, and is very knowlegeable about all the Lexus models, which I found to be very helpful. I must also mention how nice Bob Cowden was in teaching me about all the new features on the car. He was great. And of course, I am happy that Tim Lucas will still be taking care of any service the car may need. McGrath is really a great dealership...so happy to be a customer of theirs. Barbara Spitkovsky More
Tracy found the 2012 Vehicle I was looking for to a TEE! Alex and Mike helped me through the finance part and Mike REAlLY took care of me with financing and warranty's. The vehicle was perfect! Everything I Alex and Mike helped me through the finance part and Mike REAlLY took care of me with financing and warranty's. The vehicle was perfect! Everything I wanted and much much MORE! Everything couldn't have went more perfectly! Very impressed! Proffesional as can BE! I was extremely pleased and would highly recommend these guys and this dealership to anyone!!!! Thanks again T!!!!! Thank you McGrath Lexus! More
My wife and i dealt with Greg Luzinski. At McGrath Lexus My wife and i dealt with Greg Luzinski. At McGrath Lexus in Westmont. Greg turned out to be a great and knowalegble sales rep. When I called the deal My wife and i dealt with Greg Luzinski. At McGrath Lexus in Westmont. Greg turned out to be a great and knowalegble sales rep. When I called the dealership I didnt know anyone. I asked the Lexus customer service rep to transfer me to the best saleperson the had, and shortly after that , the rest is Lexus history. I've owned 4 lexus vehicles in my lifetime and the Lexus exsperiance gets better everytime. Thanks Greg . The car runs like a great. More
I bought a used Honda Odyssey 2005 EX-L with Navigation and Entertainment. Everything was awesome at this dealership. You know the usual waste of time at car dealership, that you expect, no matter how big and Entertainment. Everything was awesome at this dealership. You know the usual waste of time at car dealership, that you expect, no matter how big or small the dealership is. And also the haggling on price was as expected at any car dealership. But the worst to mention is, when I test drove this minivan, there were 8 seats in it, including the jump seat which goes in the middle of 2nd row captain seats. I went to buy this van 4 days later and the van was without the 8th seat. I was told that I don't remember it correctly. I showed the salesman it was there in the pictures on their website. Salesman confirmed it, checked with service folks and told me it is now as it is. They dropped the price on this with some haggling and conversation but it was a soar taste. Except this, overall experience was awesome. Scott Raymond was the sales guy at McGrath Lexus and other than the 8th seat issue, everything else was good about him. We found him courteous as compared to other sales people I met at other dealerships. More