McGrath Lexus of Westmont
Westmont, IL
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I have been taking my 2006 GS430 for major service at Westmont for some time now. Dean has always gone above and beyond to take care of my GS430 and he gives me a fair shake on pricing. The wife and m Westmont for some time now. Dean has always gone above and beyond to take care of my GS430 and he gives me a fair shake on pricing. The wife and myself have been looking into a second car for our growing family for some time now. This being her first car ever. Compared the Q5, MDX/RDX, ML350, X5, Murano. Hands down in my opinion the styling, comfort, build quality, visibility, features, mileage, reliability, usability of electronics all exceed the competition. I figured I would take my business to Westmont first based on my previous experiences, I called Dean and asked him who he would recommend. Got a phone call back from Greg and a lot of the details we worked out over the phone while I was at work. I was pressed for time and could only come in 15 minutes before they close. We weren’t hassled or rushed or stressed out. Through the whole experience he was very pleasant and accommodating. Took home a CPO 2010 RX350 and we love it. There was one feature missing, parking sensors, which is a must for getting around the city and out of our garage in an alley. Westmont without issue invited us back to ensure we were completely satisfied. The rest is history. I have shopped many dealers in the past between my Jetta GLI, Maxima and GS430 and never have I received such excellent service. Westmont has set the bar High and fully intend on getting my GS-F from them when the time comes! More
My recent visit to McGrath Lexus this past weekend was nothing less than positive. Greg Luzinski was extremely helpful in finding a car for ME. Going to dealerships can be intimidating but the moment I sa nothing less than positive. Greg Luzinski was extremely helpful in finding a car for ME. Going to dealerships can be intimidating but the moment I sat with Greg I was at ease. I went in with no expectations but wanting a used car. Not to mention, I was desperate for a new "big girl" car since my previous (almost 14 year old) car had pretty much ran its coarse. Greg took all of my needs into consideration and matched me with a beautiful car that fits my personality, lifestyle, and budget! Since Saturday, I have already told a few girls at work where and who to go to when they start looking for a new car! Thanks so much Greg!! I appreciate your help, time, and kindness!! I can't remember the last time I smiled to myself because of what I was driving! You're the best! : ) More
It was a pleasure to deal with Scott. He made us feel there was no rush though,we arrived somewhat late in the evening. Scott took the time to answer all our questions and gave us a hands on tour of our there was no rush though,we arrived somewhat late in the evening. Scott took the time to answer all our questions and gave us a hands on tour of our vehicle and all of it's operations. I would highly recommend Scott Raymond and McGrath Lexus and look forward to all of our future servicing visits. Tom and Therese Peterson More
Joe was very knowledgeable and gave us a great deal! We didn't have to haggle with pricing, and the service was excellent. We are very happy with our purchase. Can't wait to take advantage of all the perks didn't have to haggle with pricing, and the service was excellent. We are very happy with our purchase. Can't wait to take advantage of all the perks at McGrath, like the free car washes! More
I want to give a note of appreciation to two people who have helped me out! First of all, I was having a problem pairing my new cell phone to my new Lexus. Ashley who answered my call was so very helpful have helped me out! First of all, I was having a problem pairing my new cell phone to my new Lexus. Ashley who answered my call was so very helpful about getting me to a Delivery Specialist. She is the first one I talked to (she patiently listened) about the problem I was having, and immediately checked who was in to help with my problem and made sure to get a note to them to call me. Now that does leave you with a good impression right away! Then Kraig, a Delivery Specialist, called me and solved the problem. I just felt that their fine service should be noted. Thanks you Ashley and Kraig! Barbara Spitkovsky More
Scott was positive in giving the impression that we were getting the car no matter what. My wife her whole life had always wanted a Lexus and not only did she get it the Lexus was certified per-owned. The n getting the car no matter what. My wife her whole life had always wanted a Lexus and not only did she get it the Lexus was certified per-owned. The next best to being new. Scott was able to give us the experience of a lifetime at McGrath Lexus . Never in my car shopping experience was I blown away by the showroom with so many bells and whistles I was on sensory overload. He made the process so smooth and confident and with no pressure and treating us like long lost friends. I have never been at a dealership where we were treated like royalty to include rolling out the red carpet. We are Toyota owners and now we are Toyota Lexus owners. My only regret is that I had not been to McGrath Lexus years ago. I will never shop anywhere else ever for a car I have found my life long dealer. No other dealership can come close or hold a candle to McGrath Lexus . Scott is an asset to this dealership and is most professional at his job in sales. Most of all he has changed my opinion of the term car salesman. We look forward to doing business at McGrath Lexus and with Scott in the future. I will definitely recommend this dealer to all my friends and family. More
My husband and I called ahead and made an appointment with Joe Scala. He was very helpful and guided us in purchasing 2 cars. He made us very comfortable in the process. He checked on us each step of the with Joe Scala. He was very helpful and guided us in purchasing 2 cars. He made us very comfortable in the process. He checked on us each step of the way, especially since we couldn' do this in one day. Everything he said he would do, he did. He had excellent follow-through. We purchased our first Lexus from McGrath about 10 years ago and was please to find the same quality service. We plan to remain a loyal customer. More
I recently had an appointment for service/repairs on my new (used) Lexus. Rita Barkstrom was extremely helpful and went above and beyond to help me figure out how all of the functions in my car worked. I d new (used) Lexus. Rita Barkstrom was extremely helpful and went above and beyond to help me figure out how all of the functions in my car worked. I didn't feel rushed in the slightest and I really appreciate that. She checked on me often while I waited for my car to be finished. Jason Ellison was equally helpful and attentive. Both really knew their stuff!! I was going to to go the Orland Park Lexus, but my new home will be McGrath of Westmont because of Rita and Jason. I had to come back the next day while a part was ordered and the customer service was just as good. Top notch!! If you go, request Rita and Jason - you will not be disappointed. More
We pulled into the lot at 6 pm on Friday and one of the porters thankfully let us in the door at 6:05-we did not know that McGrath closed at 6 and we were still welcomed in and never rushed. My fiance and porters thankfully let us in the door at 6:05-we did not know that McGrath closed at 6 and we were still welcomed in and never rushed. My fiance and I were looking to trade in 2 vehicles and we were extremely happy with the offer presented to us and the specific used RX350 we wanted, color and all, was available. I suggested we come back in the morning but Eric and Scott both insisted it was ok and were happy to stay until almost 9 pm to accommodate us. I couldn't believe the personal service we received by all including Mike in finance. We definitely recommend McGrath Lexus for used vehicles as well as their service center, we have visited service previously and John was always good to us. When we decide to purchase a new vehicle in the future McGrath will be the first place we go, because I know it will be the only place we have to go. Thanks to all for making our car buying experience a positive and uplifting event and that's a first for me! More
It was very good experience with Joe Scala, McGarth Lexus of Westmont. He was very friendly and help me to choose from many selections. He explains functions about Hybrid RX 400h. It was very good to underst of Westmont. He was very friendly and help me to choose from many selections. He explains functions about Hybrid RX 400h. It was very good to understand and easy to decide and I made my selection to get 2006 Hybrid RX 400h very easily. I wanted to include Eric the sales manager and finance manager also. They were very nice and friendly as well. I will highly recommend to others McGarth Lexus of Westmont to see Joe Scala. As I said earlier to Joe I was here to buy 2 cars but lets do 1 at a time. More