McGrath Lexus of Westmont

As my Lexus GS 300 had reached ten years, we decided it was time to trade it in. We returned to McGrath Lexus, hoping to make our third pre-owned purchase there (the first had been an LS). After listenin was time to trade it in. We returned to McGrath Lexus, hoping to make our third pre-owned purchase there (the first had been an LS). After listening to what I was looking for, Joe made some recommendations on the floor, and then went to his computer to see what else they had that would fit the parameters we gave him. It didn't take long for him to make his best recommendation, which turned out to be one on the floor, and explain why this was his best suggestion. Then we took it out for a test drive, an Joe explained more features of the car and how this one, a GS 350, was an upgrade from the one we were trading in (which, by the way, had been a terrific car, and was in excellent shape). He also worked with Eric to get us the best possible trade for my ten year old car. Throughout, Joe was very professional, helpful, and easy to work with (no pressure). He also introduced us to Bob, who spent over an hour teaching me how to use all the features of the car, including the updated navigation system. I am very happy with the car and with the way we were treated. As a longtime customer of McGrath, I have been very satisfied with the service that has been given to the cars we have purchased there. More

This is the second Lexus I've purchased from McGrath. This is the second Lexus I've purchased from McGrath. Alisa has been my salesperson on both. She is professional in every way. Alisa and This is the second Lexus I've purchased from McGrath. Alisa has been my salesperson on both. She is professional in every way. Alisa and McGrath have always exceeded my expectations. Alisa is truly an asset to the McGrath family. More

This is our second Lexus from McGrath. Scott is a smart salesman to work with; he has a great personality & sense of humor. He worked with us to get the best deal. We were looking to trade in one vehicle salesman to work with; he has a great personality & sense of humor. He worked with us to get the best deal. We were looking to trade in one vehicle and we were happy with the offer presented to us. We look forward doing business with McGrath Lexus and Scott in the future. I will definitely recommend this dealer to all my friends and family. More

My husband and I recently bought a pre-owned LS460 from Greg Luzinski. Before landing at McGrath Lexus of Westmont, we went to several other Lexus dealers in the Chicagoland area, and I can honestly say t Greg Luzinski. Before landing at McGrath Lexus of Westmont, we went to several other Lexus dealers in the Chicagoland area, and I can honestly say the way we were treated by Greg from beginning to end was by far the most pleasant and honest experience we had throughout the process. Greg spent a fair amount of time with us and took the time to answer and address all questions/concerns we had and never made us feel pressured to buy the car. We ended up with a great car and got a great deal, and since our purchace Greg has followed up on several occasions to make sure we are satisfied with our purchace. Greg and McGrath of Westmont is definitely a place we will return to when looking for another car. More

I had chance to deal with this amazing person to get my new car. He did all you can expect and more to get us satisfied. Since i got my car i was still looking to make sure i was not tricked on a price for new car. He did all you can expect and more to get us satisfied. Since i got my car i was still looking to make sure i was not tricked on a price for the car, but i still can not find any better price on similar cars i've got. Also when i came to wash my car (i can not worry about paying for this pleasure anymore!!!) i was admired when Joe came to me and remembered all small things i was talking i would like to have and gave it without even having to remind him, but rather he himself remind me what i wanted. He cares!!!! Very happy with my choice and chance to work with Joe Scala! More

The culture of this dealership is clearly one of customer service and pleasing the customer. Every interaction made this apparent. While the pricing was not great they made every effort to add additional va service and pleasing the customer. Every interaction made this apparent. While the pricing was not great they made every effort to add additional value via dealership services. More

Quick & efficient Had the car and color I wanted. I Quick & efficient Had the car and color I wanted. I test drove two vehicles and zeroed down on the ES 300H The hybrid. Found Scott well informed an Quick & efficient Had the car and color I wanted. I test drove two vehicles and zeroed down on the ES 300H The hybrid. Found Scott well informed and professional. More

My experience with Mcgrath Lexus of westmont is very disappointing. No professionallism is shown by the salesperson. I did buy a used vehicle the sales person Justin has no clue about the vehicle he is disappointing. No professionallism is shown by the salesperson. I did buy a used vehicle the sales person Justin has no clue about the vehicle he is selling. He did not answer any of our questions properly. Almost 10 ten days since I bought the vehicle, the dealership did not even bother to call me to see how much I am satisfied with the purchase. Maybe they already knew they did a a very bad job. Please dont trust the positive reviews on this website. All written by dealership people. Another disappointing fact they made me drive from another state and changed everything in last minute. I WILL NEVR EVER BUY A CAR FROM THIS DEALERSHIP AGAIN. This dealership sucks. More

Steve Gibson is a sales professional and always is asking what more can he do to earn and maintain your business. Answers questions with good knowlege of product and is willing to ask someone else if it is a what more can he do to earn and maintain your business. Answers questions with good knowlege of product and is willing to ask someone else if it is a area that he is not completely clear on. Steve and I have been talking about the new ES Series for over a year and I am pleased to say I now own a new ES300H. This is a simply amazing vechicle, can't say enough good things about it. Casy in the service department is great to work with. My last Lexus had 150,000 miles on the vehicle and Casey was very helpful in helping me maintain the vehicle. Casey and I would discuss maintance and I felt the he had my best interest along with keeping the vechicle running in top shape. Terry Long More

MCGrath Lexus is a first class organization. Joe Scala is a wonderful salesperson and treats everyone like family. He goes above and beyond and even after your purchase he is always on hand to help with a is a wonderful salesperson and treats everyone like family. He goes above and beyond and even after your purchase he is always on hand to help with anything. The service department is also first class, they are always going above and beyond to make sure that i am informed about every aspect of my vehicle's service. Unlike other Lexus dealers, McGrath always puts the customer first, whether its a quick phone call to ask a question about my vehicle or its a quick stop in at lunch to have something looked at all of the service staff are ready to take care of their customers, and always with smiles on thier faces. The facility is great too. More