
McGrath Lexus of Westmont
Westmont, IL
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Robyn and I recently purchased our second pre-owned Lexus. We find dealing with Steve to be an absolute pleasure. He always pays attention and responds to our questions. Steve has been available to add Lexus. We find dealing with Steve to be an absolute pleasure. He always pays attention and responds to our questions. Steve has been available to address our concerns both before and after we have purchased our vehicles. It is always a pleasure dealing with Steve! John and Robyn More
I purchased my CT200 from Larry Pebelske just before Christmas. I had put off buying a new car because I've had such bad experiences in the past. In fact, it had been 20 years since my last new car. Christmas. I had put off buying a new car because I've had such bad experiences in the past. In fact, it had been 20 years since my last new car. But dealing with Larry and the whole team at Lexus of Westmont completely changed my mind. Larry was great - took me for a test drive a month before I bought the car. He didn't harass me. I had told him my timetable for buying and he was very respectful of my time. They gave me a very good price. I wasn't planning on taking the car that day, but they made it so easy for me. They gave me a very thorough introduction to the car (my first hybrid) and made it a great experience. I would recommend Larry and McGrath of Westmont. I'll go back there again. More
I loved my 2011 RX 350 and my salesman, Steve Gibson so much I just traded for a 2013 under the repeat customer program. The evaluation of my 2011 for the trade was painless, and the price fair. In this pr much I just traded for a 2013 under the repeat customer program. The evaluation of my 2011 for the trade was painless, and the price fair. In this process, Steve catered to my need to understand every number, was attentive to communicating delivery timing of the new car, and stayed late on delivery date to accommodate my schedule and assure that every detail was attended to (it was, thanks to the rest of the team's great service) Jeremy Tran in the business office was professional and quick, and Ben Kruchten was a dream in my "lesson" on how to get the most out of the bells and whistles in the RX 350. He couldn't have been more patient in facilitating my goal of learning about the "new stuff", plus some things I never mastered in my 2011. I recommend McGrath, and Steve, every chance I get. More
I just bought a 2013 RX350 from Steve Gibson at McGrath Lexus of Westmont. Before we started the process my husband had a negative impression of Lexus salespeople since he had had a couple of not-so-stella Lexus of Westmont. Before we started the process my husband had a negative impression of Lexus salespeople since he had had a couple of not-so-stellar experiences in the past. However, Steve turned this impression right aorund with his courtesy, attention to detail, passion and dedication to his work. Steve exhibited a genuine desire to help and it is fair to say that Steve was a big reason that we decided to buy a Lexus and to buy from this dealership. Ben our Delivery Expert was extermely helpful and thanks to him I have been using most [not all, yet!] of the new features of my Navigation and Media systems. Kudos to Steve and the dealership. They have made our Lexus experience special! Keep up the good work! Pia C More
Eric and Scott were receptive to my requests and accomodating. Instructions for operating the various operatives on the car were well covered.There was some lacking in knowledge of the three year bu accomodating. Instructions for operating the various operatives on the car were well covered.There was some lacking in knowledge of the three year bumper to bumper warranty for the purchase of certified cars. But overall the sale presentations were friendly and proffesional. Mcgrath Lexus projects a favorable image. More
As my Lexus GS 300 had reached ten years, we decided it was time to trade it in. We returned to McGrath Lexus, hoping to make our third pre-owned purchase there (the first had been an LS). After listenin was time to trade it in. We returned to McGrath Lexus, hoping to make our third pre-owned purchase there (the first had been an LS). After listening to what I was looking for, Joe made some recommendations on the floor, and then went to his computer to see what else they had that would fit the parameters we gave him. It didn't take long for him to make his best recommendation, which turned out to be one on the floor, and explain why this was his best suggestion. Then we took it out for a test drive, an Joe explained more features of the car and how this one, a GS 350, was an upgrade from the one we were trading in (which, by the way, had been a terrific car, and was in excellent shape). He also worked with Eric to get us the best possible trade for my ten year old car. Throughout, Joe was very professional, helpful, and easy to work with (no pressure). He also introduced us to Bob, who spent over an hour teaching me how to use all the features of the car, including the updated navigation system. I am very happy with the car and with the way we were treated. As a longtime customer of McGrath, I have been very satisfied with the service that has been given to the cars we have purchased there. More
This is the second Lexus I've purchased from McGrath. This is the second Lexus I've purchased from McGrath. Alisa has been my salesperson on both. She is professional in every way. Alisa and This is the second Lexus I've purchased from McGrath. Alisa has been my salesperson on both. She is professional in every way. Alisa and McGrath have always exceeded my expectations. Alisa is truly an asset to the McGrath family. More
This is our second Lexus from McGrath. Scott is a smart salesman to work with; he has a great personality & sense of humor. He worked with us to get the best deal. We were looking to trade in one vehicle salesman to work with; he has a great personality & sense of humor. He worked with us to get the best deal. We were looking to trade in one vehicle and we were happy with the offer presented to us. We look forward doing business with McGrath Lexus and Scott in the future. I will definitely recommend this dealer to all my friends and family. More
My husband and I recently bought a pre-owned LS460 from Greg Luzinski. Before landing at McGrath Lexus of Westmont, we went to several other Lexus dealers in the Chicagoland area, and I can honestly say t Greg Luzinski. Before landing at McGrath Lexus of Westmont, we went to several other Lexus dealers in the Chicagoland area, and I can honestly say the way we were treated by Greg from beginning to end was by far the most pleasant and honest experience we had throughout the process. Greg spent a fair amount of time with us and took the time to answer and address all questions/concerns we had and never made us feel pressured to buy the car. We ended up with a great car and got a great deal, and since our purchace Greg has followed up on several occasions to make sure we are satisfied with our purchace. Greg and McGrath of Westmont is definitely a place we will return to when looking for another car. More
I had chance to deal with this amazing person to get my new car. He did all you can expect and more to get us satisfied. Since i got my car i was still looking to make sure i was not tricked on a price for new car. He did all you can expect and more to get us satisfied. Since i got my car i was still looking to make sure i was not tricked on a price for the car, but i still can not find any better price on similar cars i've got. Also when i came to wash my car (i can not worry about paying for this pleasure anymore!!!) i was admired when Joe came to me and remembered all small things i was talking i would like to have and gave it without even having to remind him, but rather he himself remind me what i wanted. He cares!!!! Very happy with my choice and chance to work with Joe Scala! More