
McGrath Lexus of Westmont
Westmont, IL
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I have been looking for a 2007 Lexus GS 350 for two years. Scott Raymond was extremely helpful, and we talked several times after business hours. Scott and Mcgrath was able to deliever the exact car years. Scott Raymond was extremely helpful, and we talked several times after business hours. Scott and Mcgrath was able to deliever the exact car I wanted at the price I wanted to pay. More
About two weeks ago I decided to visit Lexus of Westmont to look for a specific type of SUV. I spoke with Scott Raymond over the phone to make the appointment. Unfortunately, I wasn't able to keep the appoi to look for a specific type of SUV. I spoke with Scott Raymond over the phone to make the appointment. Unfortunately, I wasn't able to keep the appointment and rescheduled. When I visited the store the following day I went without my husband who happened to be out of town. Upon meeting me I informed Scott that my husband would be the one that would need to sign off on any paper work before I could purchase a vehicle. Despite what I told Scott he showed me the SUV I was interested in and talked to me about the car. After test driving the car I knew that I wanted to own it and take it home. When I contacted my husband he told me that he wanted to see the car but would not be back in town until Tuesday. When I told Scott this he said that was fine and he would see us then. Unfortunately, we were unable to keep this appointment also and didn't come until the following Wednesday at 5:00pm. Once we were there, Scott immediately took us out for another test drive this time with my husband driving. During the entire time Scott was pleasant, charming, and personable which made us both feel very comfortable. Once we returned to the store negotiations begin. This process was emotional and lengthy because each person saw a different value in the car. Finally after having much dialog and negotiation, we agreed on a deal and purchased the car. What impressed me the most about Scott is that from the time I first contacted him until the end he was very patient and not pushy. He treated both my husband and I with the highest respect and warmth. Scott has an incredible sense of humor that kept me laughing even during the more difficult parts of the negotiations. He listened to us when we spoke and never made us feel like what we were saying didn't matter. I am so pleased that Scott was the person that sold us the car because I had been mistreated by other car salesmen before coming to Westmont. Even Scott's supervisor was pleasant to deal with and had an equally fantastic sense of humor. My experience with Scott was one that I will never forget, because not only was he friendly but extremely intelligent and understanding of my circumstances and my husbands opinions about purchasing a car. Considering the profession that Scott is in, I feel that he tries to deal with his customers as honestly as he possibly can and tries to maintain his integrity by being upfront about things which can be difficult in any sales profession. When I am ready to purchase another car I hope Scott is the person that sales it to me because I know he will work hard to put me in the car that I want. I believe Scott is an asset to Westmont and adds value to the dealership. Thank you for your time. More
We had a very pleasant experience, we enjoyed the Starbucks and state of the art facility. We highly recommend McGrath Lexus of Westmomt. We drove from Toledo OH area and it was well worth the trip! Starbucks and state of the art facility. We highly recommend McGrath Lexus of Westmomt. We drove from Toledo OH area and it was well worth the trip! Loving our 2010 Lexus ES350!!!! Greg was especially helpful, honest & sincere. More
Impressed of service quality and sales people very friendly,not pushing,courteous.Greg Luzinski my sales person great.I think of him as a friend! friendly,not pushing,courteous.Greg Luzinski my sales person great.I think of him as a friend! More
Had a good experience purchasing my certified pre-owned Lexus RX 350. From the time I walked in the dealer and was greeted, meeting and working with the sales consultant and finalizing the deal it was noth Lexus RX 350. From the time I walked in the dealer and was greeted, meeting and working with the sales consultant and finalizing the deal it was nothing but true professionalism. More
Scott was very descriptive with the selection of models I was looking at. He was also very patient with my wife and I as we did not know exactly which model would have what we were looking for in a car. We w was looking at. He was also very patient with my wife and I as we did not know exactly which model would have what we were looking for in a car. We were there for several hours and he never made us feel like we were too bothersome. My wife and I had been to many other dealerships that day and Scott was by far the freindliest and " unpushy" sales person we had encountered that day. This is our first Lexus vehicle and we are very happy with the decision we made ( ES 350 ). For anyone looking to buy a car without feeling like you are not being pressured I would highly reccomend Scott Raymond. Thank you Scott, Tim Olson More
The purchasing of a Lexus experience was the best experience I have encountered in the last 30 years. I have always purchased a Cadillac and would have never purchased a Lexus if it was not for Joe experience I have encountered in the last 30 years. I have always purchased a Cadillac and would have never purchased a Lexus if it was not for Joe Scala - a genuine person and True Professional. The car buying experience being coached by Joe was remarkable. His caring attitude and focus on what I needed as a customer made me a proud owner of a Lexus vehicle bi want to express to Joe and share with his Manager and also with McGrath Lexus that buying a car working with Joe and staff made it fun As well as refreshing behaving purchased only caddy's for the past 30 years made me realize that the experience my wife and I encountered with Joe made us feel important and satisfied as we drove 65 miles home. Make no mistake - Joe made it worth the drive and I will be back soon to trade in my 2010 Caddy for a new Lexus - as long as I can deal directly with Joe Scala. More
I bought my new 2013 Lexus ES 350 on 2/20 from McGrath Lexus in Westmont. Since I bought it, I haven't stopped driving it! I Love my Lexus! Please visit my new family at McGrath Lexus in Westmont. Joe Sca Lexus in Westmont. Since I bought it, I haven't stopped driving it! I Love my Lexus! Please visit my new family at McGrath Lexus in Westmont. Joe Scala is the guy to go see. He was very friendly and very professional. He treated me like family the minute I walked in. I will never buy any other car make, or go to any other dealer. Thanks Joe! More
I will surely recommend this dealership to anyone. I was I will surely recommend this dealership to anyone. I was impressed with the level of professionalism, sincerity and conducive atmosphere to do busine I will surely recommend this dealership to anyone. I was impressed with the level of professionalism, sincerity and conducive atmosphere to do business. I must say I was particularly impressed with the way Greg Luzinski treated me. Thank you Greg. More
Greg Luzinkski and McGrath Lexus was a pleasure to work with. We made the deal over the phone via texting of pictures and video. Greg overnighted the paperwork and we caught the Amtrak the next morning f with. We made the deal over the phone via texting of pictures and video. Greg overnighted the paperwork and we caught the Amtrak the next morning from Indiana to Chicago. Made verbal agreement at 10 pm night before catching Amtrak. They picked us up at Union Station and transported to dealership. Porter, Kirk, was enjoyable to chat with and very professional. We inspected the vehicle, paperwork was done, check written, and ready to hit the road home. By the way, they also prepared lunch for our ride home. Arrived in Chicago-out the door/on the road within 40 minutes. One of best auto experiences we have encountered. Would highly recomend. Brad and Stacy, Bloomington, Indiana - Go Hoosiers! More