McGrath Lexus of Westmont
Westmont, IL
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Our experience at McGrath Lexus was excellent. Steve Gibson was kind, courteous, extremely informative, and helped us get a great deal on a wonderful car. Everyone at the dealership treated us with resp Gibson was kind, courteous, extremely informative, and helped us get a great deal on a wonderful car. Everyone at the dealership treated us with respect and cared about our needs. We now have the exact car that we envisioned through a dealership that will continue to provide us support and assistance whenever we need it. We definitely recommend Steve Gibson and McGrath Lexus! More
Customer service was exceptional. Car was ready for viewing and test drive. Family was fed at cafe while working through paperwork. Highly recommend this dealer to anyone looking for great service an viewing and test drive. Family was fed at cafe while working through paperwork. Highly recommend this dealer to anyone looking for great service and high quality vehicles. More
We bought an 2013 RX350 from Steve Gibson in July (only 125 miles on odo.) and were very happy with his willingness to negotiate with us. I feel as though we got the best deal that we could have no matter 125 miles on odo.) and were very happy with his willingness to negotiate with us. I feel as though we got the best deal that we could have no matter where we would have bought. Steve treated us as though we were his close friends and expressed interest in us above and beyond what you would expect from a car salesman. The fact that he allowed us to take the car home was a huge factor in us buying from Steve and McGrath Lexus. We will return to Steve for our next car and we will also recommend him. We expect the service experience to be every bit as good as the buying experience. More
Out of state purchase overall went very smooth. Greg was very responsive to a couple minor issues and went above and beyond. All associates dealt with while at dealership were professional and proved custo very responsive to a couple minor issues and went above and beyond. All associates dealt with while at dealership were professional and proved customer service is not just a marketing ploy. Would recommend this dealership and will look their first for my next purchase. More
Excellent Service! Very knowledgeable! Best price!I have owned a Lexus for over 15 years and would highly recommend McGrath Lexus of Westmont! Thank you Greg Luzinski for all that you have done! owned a Lexus for over 15 years and would highly recommend McGrath Lexus of Westmont! Thank you Greg Luzinski for all that you have done! More
This review regards information concerning the exceptional experience that I had with Scott. He is very personable and professional. He truly cares about your needs. I was always worried about exceptional experience that I had with Scott. He is very personable and professional. He truly cares about your needs. I was always worried about receiving a good deal especially buying a used car. But after numerous conversations, I found that all of my desires were met. The car exceeded my expectations and so did Scott's service. I highly recommend !!!! Kindest regards More
The experience at Lexus was oustanding. Mel Owens did a great job showing us the vehicle and making the whole process run smoothly. We left feeling that Mel was truly genuine and honest. His support team w great job showing us the vehicle and making the whole process run smoothly. We left feeling that Mel was truly genuine and honest. His support team was incredible was well. We highly recommend McGrath Lexus, and Mel Owens. More
Working with Greg Luzinski was a pleasure while leasing my CT200h. This was my second car purchase from him and it was as flawless as the first experience. He was courteous, knowledgeable, and honest. He my CT200h. This was my second car purchase from him and it was as flawless as the first experience. He was courteous, knowledgeable, and honest. He always goes out of his way to make sure I am completely satisfied. I sincerely think he is an asset to McGrath Lexus and will be for years to come. Thanks for always treating me like family Greg. ~ Amy Ladd More
Terrible experience! In two words: unprofessional & disrespectful. This location told us that they would not tell estimate our monthly payment if we put X money down, paid X sales taxes, etc. They said disrespectful. This location told us that they would not tell estimate our monthly payment if we put X money down, paid X sales taxes, etc. They said that in order to look at numbers, they would have to run my credit first! I have never have any car dealership work in this fashion. Because of this request, Justin ("Big J") said that he "doesn't know what our problem is" and "doesn't know why we were being so difficult". No customer should be treated like this in an facet of retail, let alone when you are ready to buy a $30,000 car. Then, when we spoke to the manager, Tom, he apologized and took our phone number to call us the next day AND HE NEVER DID! There are too many other dealerships out there with great service and respect for their customers to have to put up with the unprofessional and disrespectful treatment. More