McGrath Lexus of Westmont
Westmont, IL
Filter Reviews by Keyword
By Type
Showing 1,556 reviews
Scott Raymond is. Great sales man. After a long day at the dealer he got us what we wanted and we walked out completely satisfied. I definitely recommend this dealership my father bought his lexus Ct here the dealer he got us what we wanted and we walked out completely satisfied. I definitely recommend this dealership my father bought his lexus Ct here brand new and we will continue to do business for further years to come. More
Service and all of McGrath folks are very friendly. I especially thank Dan (service manager), Scott Raymond, Ben Kruchten, Pablo Garcia and Adam for their help with my purchase. They are continue to hel especially thank Dan (service manager), Scott Raymond, Ben Kruchten, Pablo Garcia and Adam for their help with my purchase. They are continue to help me with getting my car to recognize my automatic garage door open to be recognized. More
Larry is a very pleasant, friendly and helpful sales person who will go an extra mile to offer the best service to his customers. I am happy with the service provided at McGrath Lexus. person who will go an extra mile to offer the best service to his customers. I am happy with the service provided at McGrath Lexus. More
I went into McGrath to Lease a car. Knowing Kraig Dykman, he referred me to Alisa. I met with Alisa, told her what I was looking for and was able to locate the exact car I wanted immediately. It ha Dykman, he referred me to Alisa. I met with Alisa, told her what I was looking for and was able to locate the exact car I wanted immediately. It happened to arrive from Japan in two days. We went over the simply lease details and she said she would call me when it comes in and get it ready. Kraig even shared video of the car coming in and being prepared to take on it's first driver. I showed up that afternoon with my son Gavin and Kraig had some pizza ready for us. After a few slices of some great Chicago Pizza Kraig and Alisa showed us around the dealership I signed my name 25 times and Kraig paired up my phone to the bluetooth and personalized all of my settings for me. He's a great person to demonstrate automobile technology because he shares the some passion for innovation and engineering so I do. Alisa walked me through the whole acquisition process and came highly recommended. I always felt that she was working for me. Coming from an ex-automobile sale professional myself I appreciated her dedicated approach to a focused and pleasant car leasing experience. Bravo!! to the whole McGrath Organization from the top on down. More
Great experience, comfortable friendly staff. Salesperson was great. No pressure environment. Received my cost objective on both my trade-in and my purchase. Highly recommend. Salesperson was great. No pressure environment. Received my cost objective on both my trade-in and my purchase. Highly recommend. More
Great dealership. I didn't purchase my car there, but Justin Storandt did help me out and he was awesome. Great sales guy that actually cares about what your drive. I contacted him to let him know but Justin Storandt did help me out and he was awesome. Great sales guy that actually cares about what your drive. I contacted him to let him know that I went in a different direction, and he went ahead and sent me a postcard congratulating me on the Porsche that I purchased somewhere else. That's a stand-up and professional sales person. I would very much recommend Justin for your auto needs. More
Mel Owens was extremely professional, polite and courteous! I strongly recommend him as your salesman. I walked in with a 2007 Lexus GS 350 and walked out with a "Sexy" red 2013 ES 350 for a great courteous! I strongly recommend him as your salesman. I walked in with a 2007 Lexus GS 350 and walked out with a "Sexy" red 2013 ES 350 for a great Price! Thanks Mel! More
Great service greg luzinski was a great sales consultant went out of his was to make the deal happen highly recommend going to see greg to buy a great used car. went out of his was to make the deal happen highly recommend going to see greg to buy a great used car. More
I made an appointment with Scott Raymond to: "just come in and look," and I ended up leaving with a loaded LS460. Scott was open, knowledgeable and made me feel comfortable from the beginning of the p come in and look," and I ended up leaving with a loaded LS460. Scott was open, knowledgeable and made me feel comfortable from the beginning of the process to the end. One doesn't always know how to start this process but Scott put me at ease. Geoff was equally friendly, fair and accommodating. Strange to say but I truly felt like they were my advocates. Thanks guys, Tom Zegar More
I was in an accident over the summer and unsure about whether I wanted to fix my car or purchase a new vehicle. After test driving several cars, I feel in love with the Lexus RX 330/350 model and there whether I wanted to fix my car or purchase a new vehicle. After test driving several cars, I feel in love with the Lexus RX 330/350 model and there went the idea of fixing my car. I went to Lexus of Naperville being close to my home, and found the saleman to be very rude and almost sarcastic. He spoke to me as if I was a stupid young girl who had not done her research on cars. Yet I'm 30 and have never had a car payment and spent hours researching if I was going to consider having a car payment for the first time! He had me test drive a Lexus that made an incredibly loud sound once I left the parking lot. I believe there was something wrong with the breaks, but when I returned to the lot and reported the problem, he brushed it off as if nothing was wrong and said I was just being too "sensitive". After this experience, I had a bad taste in my mouth about Lexus in general. Then I made the trip out to McGrath Lexus. I found a model on-line that looked really great and called ahead of time to make sure it was available still. Joe Scala, my salemen, had the car ready for me when I got there...in beautiful condition too. He was very considerate and treated me like a young adult, and spent time explaining all of the positive aspects of owning a Lexus. He worked with me on the price of the car, which I felt was very fair. I also believe if there was a problem with the vehicle that he knew of, he probably would have steered me away from the car and to another one. I have had no problems so far, and believe McGrath works hard to keep their positive reputation and therefore would not sell a car they knew had issues. If I could go back I may have worked a little harder to have the navigation updated, but overall I LOVE the car and appreciated Joe for his assistance! The finance guy, Mike, was also very informative and not pushy. He simply provided the facts and let me make my decision regarding purchasing a warranty or not. In the future, I will be going back to McGrath when I'm looking to upgrade my vehicle. More