
McGrath Lexus of Chicago
Chicago, IL
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Let me start by saying that I HATE shopping for cars. My lease on my current car was up and I needed a car quickly. I didn't have time to shop around a lot and was not looking to play games. I called McGr lease on my current car was up and I needed a car quickly. I didn't have time to shop around a lot and was not looking to play games. I called McGrath and was put in touch with Mike Tumility. He was very straight forward, honest, professional and efficient. He quoted me a fair price, helped me structure the deal the way I wanted it and got everything processed quickly and easily. Every step of the process was first rate. I hope I like the car as much as I like the service that I've received thus far, because working with Mike and McGrath was the best car buying experience I've had in 20 years. Would definitely work with him again and would definitely refer to any friends and business associates that were looking for a recommendation. More
My experience was great. As I entered the dealership greeting me. I told her the type of vehicle I was interested in. She then took me on a test drive. After the test drive it was time to make a deal greeting me. I told her the type of vehicle I was interested in. She then took me on a test drive. After the test drive it was time to make a deal. The team at the dealership worked hard to meet my budget and I walked out that day with a new Lexus. Thanks More
Tony and Heather made the purchase of my new car effortless--I can't say enough good things about the customer service they provided. They are fantastic. I have purchased many cars and this was f effortless--I can't say enough good things about the customer service they provided. They are fantastic. I have purchased many cars and this was far and above the best experience I've had with a purchse. I would not hesitate to send family, friends, and colleagues to McGrath. More
Anthony was referred to us by a close friend. From the beginning of our visit there, we felt extremely comfortable. The atmosphere at tihs dealership is very friendly and enthusiastic. Anthony was upfro beginning of our visit there, we felt extremely comfortable. The atmosphere at tihs dealership is very friendly and enthusiastic. Anthony was upfront with us and listened. He didn't try to sell us something we didn't need or want. He was very customer service focused and we appreciated this from the beginning to the end when we walked away with our purchase. Both my husband and I were very pleased with the whole experience and are thrilled to be new Lexus owners! Chiara and Oscar Vega More
This was our first Lexus experience, but I suspect it won't be our last. Bill made time in his schedule to see us at short notice and helped us narrow down the options on a previously owned RX350. His won't be our last. Bill made time in his schedule to see us at short notice and helped us narrow down the options on a previously owned RX350. His knowledge on all aspects of the car and financing made our decision process quick and simple. We didn't feel pressure and there was no rush (despite the fact that we were the only people left in the McGrath showroom when we finally made our decision. Bill also turned over his PC to us so that we could arrange on-line insurance to avoid a second visit to pick up our new car. I would recommend both the dealership and, of course, Bill! More
I found my visit to McGrath Lexus to be nothing but pleasant, friendly, and very accomodating! The staff is very nice, the place has a great Cafe with plenty of customer amenities, and they made my v pleasant, friendly, and very accomodating! The staff is very nice, the place has a great Cafe with plenty of customer amenities, and they made my visit a pleasure to be there. I found the interior of the facility to be amazing, with a putting green, multiple showrooms full of interesting artwork, warm decor, and plenty of comfortable seating or workstations while you wait for your car to be serviced and washed! More
After a very lengthy online research, my wife and felt we wanted to look at both the Lexus RX and the Acura MDX. We called McGrath Lexus in Chicago and was put at ease when our call was promptly answered by wanted to look at both the Lexus RX and the Acura MDX. We called McGrath Lexus in Chicago and was put at ease when our call was promptly answered by OLLIE TOWNSEND in sales. Ollie very patiently answered our questions and scheduled an appointment for the following Saturday. When we arrived at the showroom, Ollie was at the front reception area ready to guide us. After a complete explanation of the Lexus features and benefits, and a very good head-to-head comparison with the MDX, we were 100% sold on the Lexus RX in a beautiful Smoky Granite Mica color. Ollie then got us a much better price than we thought possible. We are now owners of a NEW 2011 Lexus RX 350. Call McGrath and ask for OLLIE TOWNSEND!!! More
I would recommend this dealership to my friends and family without hesitation. The professionalism and knowledge of the entire Lexus line by my salesman Andy was very impressive. Everyone I came in con family without hesitation. The professionalism and knowledge of the entire Lexus line by my salesman Andy was very impressive. Everyone I came in contact with at the dealership was extremely courteous and greeted my wife and I with a smile. The entire experience was over the top and I have never been so impressed by a dealership and enjoyed buying a vehicle so much.I would just like to say thank you for making the purchase of my first of many Lexus vehicles a pleasant experience. It was nice to not feel pressured or feel like I was being pushed into any vehicle. I explained my needs and my use of the vehicle and my salesman was wonderful at explaining everything. I test drove a few vehicles and models and never felt pushed or pressured into buying anything. I have bought roughly 15 cars in the last 17 years and this was by far the most enjoyable experience. More
We were looking for a low miles luxury SUV online and found a very nice truck at McGrath. It was one of the best experiences I have had buying a car. We agreed on a price and I stopped by to sign some pa found a very nice truck at McGrath. It was one of the best experiences I have had buying a car. We agreed on a price and I stopped by to sign some papers and pick it up. It was a Saturday and it only took around an hour. All in all the Lexus experience has been great and every thing we were told by friends that it would be. More
Rick was VERY laid back and did not pressure me to close on the sale ... All of the other people we spoke with including the financing department were the same. Options were given to us but not jammed down on the sale ... All of the other people we spoke with including the financing department were the same. Options were given to us but not jammed down our throats. Not the typical dealership that gives auto sales people the usual bad rap. More