McGrath Lexus of Chicago

We had a wonderful experience working with David and his associates. They were very honest and willing to work with us. They made what could have been a stressful experience a pleasure. We received the v associates. They were very honest and willing to work with us. They made what could have been a stressful experience a pleasure. We received the vehicle in spotless condition. Their attention to detail was outstanding. The vehicle we received was exactly as it was described in their ad. Thanks again Dan & Margie. More

This is my third Lexus in three years, all purchased at McGrath in Chicago. In addition to loving each of my cars, the service, knowledge and friendliness at this dealership is a major factor for me to be McGrath in Chicago. In addition to loving each of my cars, the service, knowledge and friendliness at this dealership is a major factor for me to be a return customer. I have and will continue to recommend McGrath Lexus. More

Steve was a pleasure dealing with from start to finish. I was referred to him from a friend who bought a car at McGrath Lexus in Chicago. I now know why since he's been at the dealership since they opened I was referred to him from a friend who bought a car at McGrath Lexus in Chicago. I now know why since he's been at the dealership since they opened in 1999. All areas were done professionally from Lexus knowledge, to patience answering questions, to aggressive pricing and consideration of my time making it a smooth transaction. Thanks! More

Our experience with McGrath Lexus has been, and continues to be exceptional. The fact that I'm writing this review 3 months after our initial purchase is a testament to the unwavering commitment to Customer to be exceptional. The fact that I'm writing this review 3 months after our initial purchase is a testament to the unwavering commitment to Customer Service shared by all the McGrath employees that I have had the pleasure of coming into contact with. Brian Carlson was friendly, knowledgeable, honest, and patient (an unusual and pleasant attribute for a car salesman!). Our purchase experience spanned several days, and due to business travels, even included negotiations via text messages! Through it all, Brian was steadfast in his commitment to us as Customers and always treated us with respect and dignity. The thing is, even months after our purchase (We LOVE our Lexus), Brian continues to make good on his Customer Service commitment! He still finds us in the service center when we're getting tuned up, or car washed, and he always stops and says hi. More importantly, he still sources requests from us on anything he can help with regarding our car. Outside of our Sales experience, we have gone through a car wash and a 1000 mile check up, and all McGrath staff has been prompt, courteous, and professional. Everyone has made us feel right at home and completely comfortable. The McGrath experience is something I wouldn't hesitate to recommend to anyone! Ask for Brian Carlson he's great! More

I had a great experience here. I brought in a honda accord 2009 and got a great price for my trade in. The car I bought was in incredible condition as promised, and they cleaned and waxed it upon purc accord 2009 and got a great price for my trade in. The car I bought was in incredible condition as promised, and they cleaned and waxed it upon purchase. I have bought 2 cars from here in the past 2 years, and dealt with Anthony both times. I have been very happy with both purchases. More

Went there to look at a used BMW. Ended up buying a used Lexus. Although the traffic outside and in the dealers parking lot made things a little hectic on a Saturday morning, once we entered we were very i Lexus. Although the traffic outside and in the dealers parking lot made things a little hectic on a Saturday morning, once we entered we were very impressed. Superlative customer experience. Anthony was friendly, patient and knowledgeable. More

43 years in the U.S.,many, many cars purchased of many different make and from many dealers.McGrath and Mr.Douglas have been without a doubt the very best of all.Lexus cars as well the more satisfying of different make and from many dealers.McGrath and Mr.Douglas have been without a doubt the very best of all.Lexus cars as well the more satisfying of all the others.Thank you much,i wil be back. Mauro Del Vecchio More