McGrath Lexus of Chicago

I came in to look at some new car models and Steve was very helpful. He took the time and answered all my questions. He is very knowledgeable about the various models and features and pointed out a lot very helpful. He took the time and answered all my questions. He is very knowledgeable about the various models and features and pointed out a lot of things I didn't know about. I'll definitely recommend your dealership and Steve to my friends. Thanks, More

Really appreciate the quality of service I received. Maen went out of his way to contact several banks in an effort to provide the best APR for me. There were several men involved in helping me to purchase t went out of his way to contact several banks in an effort to provide the best APR for me. There were several men involved in helping me to purchase the Lexus and I am very happy with my car. I feel confident that I received the best price, their attitudes were exceptional toward my needs. Vasiliy went out of his way to make sure that I was in fact confident with my choice of vehicle. I really feel that this team exploits a great deal of camaraderie. I'd recommend these professionals to anyone. As an additional note, I had already purchased a vehicle before coming to the Lexus dealership. It took me a couple hours to realize I made a mistake by not purchasing a vehicle with McGrath Lexus of Chicago and returned my initial car right away. It was that same day that I went through with the Lexus purchase. More

I have been here on several occasions for a variety of different services and each time the service has always been great and the employees have always treated me with respect and made me feel like an old different services and each time the service has always been great and the employees have always treated me with respect and made me feel like an old friend. From the moment you enter the dealership you are greeted with a smile, and before you leave they make sure you know exactly whats going on. More

Andy did a great job of keeping up to date along every step of my car being repaired. He also was proactive in letting me know when he thought my car would be ready so that I could plan ahead on my arran step of my car being repaired. He also was proactive in letting me know when he thought my car would be ready so that I could plan ahead on my arrangements to pick my car up. Overall, it was a greate experience! More

When I approached McGrath I was there to test drive a Lexus IS250 and I left with a Lexus IS250. Granted different color and year. I guess it is a testament to how comfortable they made me feel and how Lexus IS250 and I left with a Lexus IS250. Granted different color and year. I guess it is a testament to how comfortable they made me feel and how they were in tune with my needs. Anthony Swanke took the time to understand what I wanted and placed me in a great car. I highly recommend McGrath and am looking forward to my first car wash and shoe polish while drinking some Starbucks coffee. More

I have always taken my car to the dealership for service. Since I have had Bob Jaskolski for the last serveral service appointments I have been extremely pleased with the service and attention to detail. B Since I have had Bob Jaskolski for the last serveral service appointments I have been extremely pleased with the service and attention to detail. Bob provides excellent customer service and has been great in giving me an overall view of the condition of my vehicle as well as the upcoming need for service. He is always friendly and professional and gives me a complete explanation of what was done and what will need to be addressed in the future. I feel Bob treats my car like he would his own. He recognizes I have an older, low mileage vehicle and adjusts the service to that situation. Bob has been able to give me a comprehensive analysis on what my car needs and when. Bob Jaskolski is an asset to McGrath and consistently provides top customer service. More

On Saturday, we were intending to purchase a Mercedes ML 350, but wanted to stop at lexus to rule out the 400H. When we arrived we worked with Andy and it was such a great experience. He showed all the cars 350, but wanted to stop at lexus to rule out the 400H. When we arrived we worked with Andy and it was such a great experience. He showed all the cars we wanted to look at and was very knowledgable. We saw the HS250 and didn't even know that car existed. We took the car for a test drive and fell in love with it. Andy worked with us on price and took absolute care of us. We would love to work with Andy again and look forward to building our relationship with Lexus. Doug the finance manager was not very friendly. In fact he was condescending. He warmed up by the end of the interaction, but I was not happy with how he treated us in the beginning. Thank goodness he's not in sales and we don't have to deal with him moving forward. Thanks Lexus, Ampy Martinez More

Our experience could not have been smoother than it was. From beginning to end we were treated with professionalism and respect. We really felt our sales person (Anthony Swang) treated us the way a custom From beginning to end we were treated with professionalism and respect. We really felt our sales person (Anthony Swang) treated us the way a customer should be treated, with respect and appreciation. From the sales person to the finance director our experience was beyond expected. Thank You McGRATH LEXUS OF CHICAGO! More

When I was interested in purchasing a new automobile, I interacted with the internet sales department. The internet sales department was outstanding in helping to make my deal happen. My questions were ans interacted with the internet sales department. The internet sales department was outstanding in helping to make my deal happen. My questions were answered satisfactorily. All details were taken care of promptly. I was an out of state buyer, and the internet staff facilitated my purchase. I was pleased with both price and delivery terms. I would recommend McGrath Lexus to anyone. More