Back

McGrath Lexus of Chicago

Chicago, IL

4.6
923 Reviews

1250 West Division Street

Chicago, IL

60642

Directions

By Type

Showing 923 reviews

April 07, 2011

Julie is very professional and patient. She explained all of the important features of RX350 very well, and guided us through the testing driving thoughtfully. We are impressed of her excellent skills in dea More

by seandanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
April 07, 2011

Julie is very professional and patient. She explained all of the important features of RX350 very well, and guided us through the testing driving thoughtfully. We are impressed of her excellent skills in dea More

by seandanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
April 06, 2011

Friendly prompt service. Always a nice loaner car while they perform service. Update regularly and service is always performed at a high level. They are at a convenient location in the city and the facilit More

by delaneyj99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jaskolski
April 04, 2011

Robert takes personal responsibility for satisfying his customers. He keeps my reservation, has parts ordered and ready prior to appointment, updates me throughout the repair, keeps good track of additiona More

by sg_mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga, Robert Zuniga
April 03, 2011

I came in to look at some new car models and Steve was very helpful. He took the time and answered all my questions. He is very knowledgeable about the various models and features and pointed out a lot More

by bildavid
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Stover
April 02, 2011

Really appreciate the quality of service I received. Maen went out of his way to contact several banks in an effort to provide the best APR for me. There were several men involved in helping me to purchase t More

by Ninny528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vasiliy Kurkov, Maen Judeh, Sharon Gale
March 30, 2011

I have been here on several occasions for a variety of different services and each time the service has always been great and the employees have always treated me with respect and made me feel like an old More

by Hrdwckh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pak , Andy Pak
March 29, 2011

Andy did a great job of keeping up to date along every step of my car being repaired. He also was proactive in letting me know when he thought my car would be ready so that I could plan ahead on my arran More

by Slvrchr792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pak, Andy Pak
March 29, 2011

When I approached McGrath I was there to test drive a Lexus IS250 and I left with a Lexus IS250. Granted different color and year. I guess it is a testament to how comfortable they made me feel and how More

by dmazing27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anthony swanke, Anthony Swanke
March 26, 2011

Overall my wife and I had a great experience and found Vasiliy to be very knowledgeable and helpful. The RX 350 was just what we were looking for - a car driving experience but with the room and towing ca More

by wintermark1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vasiliy Kurkov
Mar 29, 2011 -

McGrath Lexus of Chicago responded

Hello Mark, Thank you for your review regarding your sales experience with Vasiliy here at McGrath Lexus of Chicago. I am delighted to hear that Vasiliy exceeded your expectations. We appreciate your business and we know this is the beginning of a wonderful relationship. I hope you are enjoying your vehicle and please let me know if I can assist you with your Lexus needs in the future. Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

...
86
...