McGrath Lexus of Chicago

Julie is very professional and patient. She explained all of the important features of RX350 very well, and guided us through the testing driving thoughtfully. We are impressed of her excellent skills in dea of the important features of RX350 very well, and guided us through the testing driving thoughtfully. We are impressed of her excellent skills in dealing with customers, and we are happy with her service. More

Friendly prompt service. Always a nice loaner car while they perform service. Update regularly and service is always performed at a high level. They are at a convenient location in the city and the facilit they perform service. Update regularly and service is always performed at a high level. They are at a convenient location in the city and the facility is nice and offers customer who are waiting for their car a nice environment to relax or get some work done. More

Robert takes personal responsibility for satisfying his customers. He keeps my reservation, has parts ordered and ready prior to appointment, updates me throughout the repair, keeps good track of additiona customers. He keeps my reservation, has parts ordered and ready prior to appointment, updates me throughout the repair, keeps good track of additional suggested repairs for the future, helps me plan future repairs accordingly. More

I came in to look at some new car models and Steve was very helpful. He took the time and answered all my questions. He is very knowledgeable about the various models and features and pointed out a lot very helpful. He took the time and answered all my questions. He is very knowledgeable about the various models and features and pointed out a lot of things I didn't know about. I'll definitely recommend your dealership and Steve to my friends. Thanks, More

Really appreciate the quality of service I received. Maen went out of his way to contact several banks in an effort to provide the best APR for me. There were several men involved in helping me to purchase t went out of his way to contact several banks in an effort to provide the best APR for me. There were several men involved in helping me to purchase the Lexus and I am very happy with my car. I feel confident that I received the best price, their attitudes were exceptional toward my needs. Vasiliy went out of his way to make sure that I was in fact confident with my choice of vehicle. I really feel that this team exploits a great deal of camaraderie. I'd recommend these professionals to anyone. As an additional note, I had already purchased a vehicle before coming to the Lexus dealership. It took me a couple hours to realize I made a mistake by not purchasing a vehicle with McGrath Lexus of Chicago and returned my initial car right away. It was that same day that I went through with the Lexus purchase. More

I have been here on several occasions for a variety of different services and each time the service has always been great and the employees have always treated me with respect and made me feel like an old different services and each time the service has always been great and the employees have always treated me with respect and made me feel like an old friend. From the moment you enter the dealership you are greeted with a smile, and before you leave they make sure you know exactly whats going on. More

Andy did a great job of keeping up to date along every step of my car being repaired. He also was proactive in letting me know when he thought my car would be ready so that I could plan ahead on my arran step of my car being repaired. He also was proactive in letting me know when he thought my car would be ready so that I could plan ahead on my arrangements to pick my car up. Overall, it was a greate experience! More

When I approached McGrath I was there to test drive a Lexus IS250 and I left with a Lexus IS250. Granted different color and year. I guess it is a testament to how comfortable they made me feel and how Lexus IS250 and I left with a Lexus IS250. Granted different color and year. I guess it is a testament to how comfortable they made me feel and how they were in tune with my needs. Anthony Swanke took the time to understand what I wanted and placed me in a great car. I highly recommend McGrath and am looking forward to my first car wash and shoe polish while drinking some Starbucks coffee. More

I have always taken my car to the dealership for service. Since I have had Bob Jaskolski for the last serveral service appointments I have been extremely pleased with the service and attention to detail. B Since I have had Bob Jaskolski for the last serveral service appointments I have been extremely pleased with the service and attention to detail. Bob provides excellent customer service and has been great in giving me an overall view of the condition of my vehicle as well as the upcoming need for service. He is always friendly and professional and gives me a complete explanation of what was done and what will need to be addressed in the future. I feel Bob treats my car like he would his own. He recognizes I have an older, low mileage vehicle and adjusts the service to that situation. Bob has been able to give me a comprehensive analysis on what my car needs and when. Bob Jaskolski is an asset to McGrath and consistently provides top customer service. More