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McGrath Lexus of Chicago

Chicago, IL

4.6
923 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 923 reviews

June 28, 2011

Mark, who is always our service man, recommended that we buy our new car from Steve Stover. And he was so right. Steve is knowledgable, professional and low key. We wanted a previously owned, relatively More

by susala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stover; Douglas Bell; Mark McLoughlin, Mark McLawhorn
Jun 29, 2011 -

McGrath Lexus of Chicago responded

Susan & Arthur, Many Thanks for your kind words regarding your sales and service experience with Steve, Doug and Mark. At McGrath Lexus of Chicago we strive to make the buying and servicing experience a comfortable and enjoyable process and we hope we can continue to exceed your expectations. We appreciate the time you have taken to share your positive experience with us. We consider it a privilege to have you as a customer and thank you for choosing McGrath Lexus of Chicago. Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

June 23, 2011

HORRIBLE EXPERIENCE! Was consistently bothered by Matt in sales to bring my end of lease in. When I communicated the day I would be in he still continued to call. When we brought the car in we were clea More

by x5owner77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt and their sales Manager
June 15, 2011

Heather saved us as a client for McGrath. We were coming off a very bad experience with an ex-employee and she bent over backwards to correct a very bad situation. She is Professional and I would not hesita More

by sty.7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather McNally, Heather O'Malley
June 11, 2011

Everything thing about my buying experience was GOLD STANDARD !! Never been this impressed with a car dealer. Mechanic stole a part of his personal Lexus to repair mine til part could come be delivered More

by isp733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Davis
June 09, 2011

Sharon and Heather were absolutely fabulous!!! We drove from Indianapolis to purchase a car from McGrath Lexus. After reading nothing but wonderful reviews about their custom service and speaking with Hea More

by autumnsunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon and Heather, Heather O'Malley
June 06, 2011

The Service we received at McGrath Lexus was PHENOMINAL it was the absolute BEST experiencing we’ve had purchasing a vehicle!!!! They really made us feel "Special"!!! More

by tlt9244
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski, Frank Cowan, and Maria Titova
June 06, 2011

I have leased about 10 cars from McGrath over the last 8 years for my business. They are the best people to work with period. They have great follow-up and always addressed any issues ASAP. I would not go a More

by mgoble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy M.
May 26, 2011

My wife and I knew exactly the vehicle and exactly the options we wanted. We worked with Julianne to locate the exact car that met our desired specifications and she was able to acquire it for us in shor More

by mkap0408
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianne Baron
May 26, 2011 -

McGrath Lexus of Chicago responded

Many thanks for your kind words! Julianne is a great asset to our sales team. I hope you and your wife are enjoying your CT 200h, it’s a fantastic car. Please don't hesitate to contact us if you need any assistance with your Lexus and make sure to stop by for a complimentary car wash! Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

May 22, 2011

I sent an email from the McGrath Lexus website to request information on several cars that I was interested in purchasing. I was contacted by Andy Miodynski by email and we scheduled a phone conversation. An More

by henryv27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski
May 11, 2011

Robert Zuniga is the best service representative I have ever had through a Lexus dealer. I have had experience with other service reps and they were not as friendly and helpful as Robert. Excellent service More

by cyndae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT ZUNIGA, Robert Zuniga
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