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McGrath Lexus of Chicago

Chicago, IL

4.6
912 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 912 reviews

May 05, 2011

The only reason I gave a four for quality is that I would have liked the car detailed a little bit better than it was. The middle council wasn't cleaned very well and some of the small things weren't done. More

by drewmillard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Miodynski
May 05, 2011 -

McGrath Lexus of Chicago responded

Hello Drew, My name is Emily Illingworth and I am the Internet Coordinator at McGrath Lexus of Chicago. I would like to personally thank you for your business, it is greatly appreciated and recognized. I sincerely apologize for the way in which your vehicle was delivered and I further regret any inconvenience that it has caused you. Your satisfaction is our highest priority so please call or email me or Andy to set up a time to bring your vehicle to take care of anything you need. Please do not hesitate to contact us; we would be happy to help. Respectfully, Emily Illingworth Internet Coordinator eillingworth@mcgrathlexus.com 773.328.5438

April 27, 2011

This is my third Lexus. Julie Hill is my salesperson and she has given my wife and I outstanding service. Actually, she is a big reason why we continue to return to her when we are ready to purchase a new More

by collinswoody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
April 25, 2011

Bought my first lexus from Tony Pape back in 2004, now it's 2011 i just bought a 2011 Lexus IS350 AWD from Tony Pape and Brain Calson. They're are great people cool to work with also friendly and make me More

by NguyenN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Carlson,Tony Pape
Apr 26, 2011 -

McGrath Lexus of Chicago responded

Many thanks for your kind words! We consider it a privilege to have you as our valued customer. At McGrath Lexus of Chicago we strive to make the buying experience a comfortable and enjoyable process and we hope we can continue to exceed your expectations. Feel free to contact me directly to assist you with any of your Lexus needs in the future. Best Regards, Emily Illingworth Internet Coordinator 773.342.6300 ext 1238

April 18, 2011

I bought a Lexus RX 350 on Dec 31st from this dealership. Unlike a typical dealership, the overall buying experience was pretty nice. The price was right and Julie Hill (Sales rep at the dealership) recommen More

by nagenderrao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
April 16, 2011

Vasily was extremely friendly and helpful. He even followed us back home where we left our cell phones so that he could assist with setting up the bluetooth. On a return visit, Nick was most friendly More

by perchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasily and Nick
April 15, 2011

McGrath Lexus Dealer, is a great place to purchase a car. They have been friendly and helpful to any question I have had in the past; thats why when they ask me to particpate in a commerical for them it was More

by hassan1114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
9217, Julie Hill
April 15, 2011

HEATHER IS THE BIG REASON I BOUGHT FROM MCGRATH SHE MADE SURE SHE GOT BACK TO ME ON MY E MAILS OR PHONE CALLS NEVER FELT PRESSURE FROM HER AT ANY TIME IT WAS A PLEASURE TO WORK WITH HER.i would be more then More

by rickrosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HEATHER O'MALLEY, Heather O'Malley
April 11, 2011

The entire team at McGrath Lexus feels more like a family. From the quality of service to the comfort of luxury, McGrath Lexus is the place where you want to invest in a vehicle. Julie Hill particula More

by princessdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
April 10, 2011

I leased an IS 250 from Ms. Julie E. Hill at McGrath Lexus of Chicago, 1250 W. Division Street. Ms. Hill's customer service was great in that she clearly explained to me the various features of the ca More

by RDiane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie E. Hill , Julie Hill
April 07, 2011

Julie is very professional and patient. She explained all of the important features of RX350 very well, and guided us through the testing driving thoughtfully. We are impressed of her excellent skills in dea More

by seandanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill, Julie Hill
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