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McGrath Lexus of Chicago
Chicago, IL
894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 894 reviews
May 11, 2011
Robert Zuniga is the best service representative I have ever had through a Lexus dealer. I have had experience with other service reps and they were not as friendly and helpful as Robert. Excellent service ever had through a Lexus dealer. I have had experience with other service reps and they were not as friendly and helpful as Robert. Excellent service. I highly recommend you look for Robert at McGrath. More
by cyndae
Employees Worked With
ROBERT ZUNIGA, Robert Zuniga
Helpful May 07, 2011
I visited McGrath Lexus of Chicago on May 5, 2011 and purchased a used 2003 Jeep Liberty. I inquired about the vehicle on the internet May 4th and Andy Miodynski contacted me promptly. He was very kind a purchased a used 2003 Jeep Liberty. I inquired about the vehicle on the internet May 4th and Andy Miodynski contacted me promptly. He was very kind and answered every question I had right off the bat. We scheduled to meet May 5th, his day off which I thought went above and beyond exceptional customer service, and I immediately was greeted by the staff and the car was clean and ready to go for a test drive. I fell in love with it and knew I wanted to purchase the vehicle. Andy completed the paperwork in a timely fashion and Frank Cowan in the finance department was very efficient as well. My overall experience was fabulous! Awesome staff and store. Will definitely recommend McGrath to my friends and family. VERY PLEASED CUSTOMER :) More
by cdornhecker
Employees Worked With
Andy Miodynski
May 05, 2011
The only reason I gave a four for quality is that I would have liked the car detailed a little bit better than it was. The middle council wasn't cleaned very well and some of the small things weren't done. have liked the car detailed a little bit better than it was. The middle council wasn't cleaned very well and some of the small things weren't done. That said, I really liked Andy and thought the experience was great. I also noticed after the fact that the head phones for our rear entertainment system is missing the battery cover and is taped. Is there something we can do about that? Tape over the headphones isn't the prettiest. Again thanks and I'll definitely recommend your dealership. More
by drewmillard
Employees Worked With
Andy Miodynski
April 27, 2011
This is my third Lexus. Julie Hill is my salesperson and she has given my wife and I outstanding service. Actually, she is a big reason why we continue to return to her when we are ready to purchase a new she has given my wife and I outstanding service. Actually, she is a big reason why we continue to return to her when we are ready to purchase a new Lexus. The dealership provides that personal touch and is very convenient. More
by collinswoody
Employees Worked With
Julie Hill, Julie Hill
April 25, 2011
Bought my first lexus from Tony Pape back in 2004, now it's 2011 i just bought a 2011 Lexus IS350 AWD from Tony Pape and Brain Calson. They're are great people cool to work with also friendly and make me it's 2011 i just bought a 2011 Lexus IS350 AWD from Tony Pape and Brain Calson. They're are great people cool to work with also friendly and make me feel like family. They'll even went throught the trouble to get what i want in my new Lexus. More
by NguyenN32
Employees Worked With
Brian Carlson,Tony Pape
April 18, 2011
I bought a Lexus RX 350 on Dec 31st from this dealership. Unlike a typical dealership, the overall buying experience was pretty nice. The price was right and Julie Hill (Sales rep at the dealership) recommen Unlike a typical dealership, the overall buying experience was pretty nice. The price was right and Julie Hill (Sales rep at the dealership) recommended a good vehicle with the options that fit my budget perfectly. The overall customer service is commendable and i would definitely recommend this dealership for buying a Lexus. More
by nagenderrao
Employees Worked With
Julie Hill, Julie Hill
April 16, 2011
Vasily was extremely friendly and helpful. He even followed us back home where we left our cell phones so that he could assist with setting up the bluetooth. On a return visit, Nick was most friendly followed us back home where we left our cell phones so that he could assist with setting up the bluetooth. On a return visit, Nick was most friendly and attentive in recovering our I pass and arranging for an immediate wash. More
by perchie
Employees Worked With
Vasily and Nick
April 15, 2011
McGrath Lexus Dealer, is a great place to purchase a car. They have been friendly and helpful to any question I have had in the past; thats why when they ask me to particpate in a commerical for them it was They have been friendly and helpful to any question I have had in the past; thats why when they ask me to particpate in a commerical for them it was with great honor. I have recommend McGrath to many family and friends. More
by hassan1114
Employees Worked With
9217, Julie Hill
April 15, 2011
HEATHER IS THE BIG REASON I BOUGHT FROM MCGRATH SHE MADE SURE SHE GOT BACK TO ME ON MY E MAILS OR PHONE CALLS NEVER FELT PRESSURE FROM HER AT ANY TIME IT WAS A PLEASURE TO WORK WITH HER.i would be more then SURE SHE GOT BACK TO ME ON MY E MAILS OR PHONE CALLS NEVER FELT PRESSURE FROM HER AT ANY TIME IT WAS A PLEASURE TO WORK WITH HER.i would be more then happy to tell friends and family to use her if they wanted to by a lexus. More
by rickrosie
Employees Worked With
HEATHER O'MALLEY, Heather O'Malley
April 11, 2011
The entire team at McGrath Lexus feels more like a family. From the quality of service to the comfort of luxury, McGrath Lexus is the place where you want to invest in a vehicle. Julie Hill particula family. From the quality of service to the comfort of luxury, McGrath Lexus is the place where you want to invest in a vehicle. Julie Hill particulary takes the time to make you feel comfortable in making your purchase. The investment is not rushed, but rather well thought out. The information they provide from financing to options is informative and assists in the final decision making of your purchase. I highly recommend McGrath Lexus to anyone who's looking for luxury at an affordable price and excellent customer service! More
by princessdm
Employees Worked With
Julie Hill, Julie Hill
