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McGrath Lexus of Chicago
Chicago, IL
931 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 931 reviews
January 28, 2022
I thought the tire of my 2015 ES 350.had a leak . Andy had all my tires checked. No leaks. Just low. No charge. This is why I go to McGrath. Of course, a bit embarrassed. had all my tires checked. No leaks. Just low. No charge. This is why I go to McGrath. Of course, a bit embarrassed. More
by lindaleahy2004
Employees Worked With
Andy Pak
January 27, 2022
The experience at Lexus was great because I had a great service coordinator who explained issues well. I felt like he was straight forward, the work was efficient and high quality. Had a nice waiting are service coordinator who explained issues well. I felt like he was straight forward, the work was efficient and high quality. Had a nice waiting area More
by kerstenpriscilla
Employees Worked With
Robert Zuniga
January 26, 2022
Maintence and repair group is outstsanding! Staff are very professional and helpful. Good follow up, too to make sure customers are happy with the work very professional and helpful. Good follow up, too to make sure customers are happy with the work More
by pamgecan
Employees Worked With
Mark McLawhorn
January 20, 2022
The service consultant (Andy) was very knowledgeable. He presented to me all items that needed immediate attention and the items that can wait for few more months. presented to me all items that needed immediate attention and the items that can wait for few more months. More
by Bnaj88
Employees Worked With
Andy Pak
January 19, 2022
Didn’t like how they lied about the document fee I asked was it madatory and the guy in finance said “yes unfortunately “ but upon reading my contact it states verbatim “a document fee is not a official fee was it madatory and the guy in finance said “yes unfortunately “ but upon reading my contact it states verbatim “a document fee is not a official fee and is not required legally. So I was basically cheated out of $400 just because they were being greedy . I wish I would’ve read the fine print closely before actually signing . Just wanted to warn others . More
by Samara Newson
Employees Worked With
Karona
