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McGrath Lexus of Chicago

Chicago, IL

4.6
923 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 923 reviews

January 19, 2022

The best! Service, personnel, the whole works?Been using McGrath for years - wouldn’t think of going anywhere else. More

by Beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga, Andy Pak, Mark McLawhorn, Dwayne Allen, Tony Boulos
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our team with your Lexus for all these years. We appreciate your loyalty.

January 19, 2022

Didn’t like how they lied about the document fee I asked was it madatory and the guy in finance said “yes unfortunately “ but upon reading my contact it states verbatim “a document fee is not a official fee More

by Samara Newson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karona
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Hello, we'd love to reach out to you to better explain how and what the Document Fee is so you don't feel cheated out of your money. Please email mfenton@mcgrathlexus.com so he can reach out to you.

January 18, 2022

Best decision I made choosing a lexus. They take good care of my vehicle everytime. More

by joneswesley70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike LaGiglio, Tony Boulos
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you so much for taking the time to leave us a review. Welcome to the McGrath Family.

January 18, 2022

Excellent service Very precessional Explained in Excellent service Very precessional Explained in detail Quick service On time Need donught in the morning though More

by Bhadrik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Jan 21, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review. We take pride in maintaining your vehicle. We appreciate your business.

January 16, 2022

Great experience thanks to the great staff that made our experience very enjoyable one. Specifically thanks to Alex Rosenfeld the sales representative that really play a big part in our great experience mak More

by YeseniaG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Rosenfeld and Noah Petro
Jan 17, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review!

January 15, 2022

I have always received great customer care and customer support at this dealership. In addition to a clean waiting room area with amenities coffee, water, etc More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 17, 2022 -

McGrath Lexus of Chicago responded

JD, thank you for your review!

Jan 17, 2022 -

JD responded

You’re welcome Robert

January 14, 2022

When Andy is there, my checking and checkout is perfect! He really cares about his customers! More

by BearyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Pak
Jan 17, 2022 -

McGrath Lexus of Chicago responded

Thank you for your business, we appreciate your review!

January 12, 2022

Excellent service and comfortable waiting room. Very prompt service and efficient. Service consultant was very professional. More

by w.ringo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Boulos
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for your review!

January 07, 2022

Appreciate the prompt and efficient service. Convenient to get in and out of. Will happily continue to have my Lexus serviced @ McGrath Lexus. More

by Sam P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Sam, thank you for your review!

January 07, 2022

Attentive, call me and gave me information about the car Attentive, call me and gave me information about the car condition and what it needs More

by Franciscabardales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Zuniga
Jan 13, 2022 -

McGrath Lexus of Chicago responded

Thank you for trusting our service team with your Lexus!

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