
McGrath Lexus of Chicago
Chicago, IL
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Professional, friendly and stress free process. What McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and t McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and that is the way it is suppose to be. They valued my business. I will recommended them to anyone interested in a new car. More
Going into the dealership we were focused on buying a car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experi car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experience beyond just purchasing vehicle. I actually am looking forward to bringing my vehicle in for it's next servicing. The staff was great to deal with and didn't apply any sales pressure. We had an overall great experience. More
I just bought my first Lexus, an ES350 sedan from Nick Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the perfect car! It was a pleasure working with Nick and I would highly recommend searching him out to help you make an educated purchase. More
This was the new car buying experience we're all searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick Novelli was a Class A example of this. He helped redefine my perception of the new car buying experience. Nick exceeded all expectations. Call him if you're searching for the same. More
My experience with Julie Hill and McGrath Lexus dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm r dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm ready for my next car, there's no doubt that I will be a repeat customer. More
Heather was extremely easy to work with & we quickly came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was very impressed with her demeanor & her willingness to help. More
This was the most efficient car buying experience we have ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday) ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday), he was well prepared with vehicles that were exactly what we were looking for, price and options. We even changed our mind on the type of vehicle we wanted (twice) and he handled it with no problems, even when we finally decided on the original vehicles we came to see. We also had financing secured, but Frank was able to secure better financing with a significantly lower interest rate and warranties. We were only there for a short time from viewing to purchase, but they were both very patient and professional. We will definitely be back for our next purchase. More
Steve's service and knowledge is an was outstanding! This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank yo This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank you! Jeannine Forrest More
Julie Hill was amazing. She was extremely patient, knows about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She was positive, encouraging, kind and most of all I got a beautiful pre-owned car from Julie. I will recommend Julie Hill to all of my friends and family. Her wonderful personality, mixed with her knowledge of cars, is not something that I experienced at other car dealers. I went to the Infinity Dealer, and to other dealers before I came to Julie Hill at McGrath. More