McGrath Lexus of Chicago

I never thought purchasing a car would be so easy. To start with, I loved the fact that Heather did not attempt to "sell" the car to me. She "educated" me on the facts of the car I was considering and t start with, I loved the fact that Heather did not attempt to "sell" the car to me. She "educated" me on the facts of the car I was considering and the services that are available as a Lexus owner. I work in the hospitality industry and live on the guest service mantra and Heather made me feel like her guest. The entire process took less than 2 hours. I came into the dealership late in the evening and she was attentive to me as though I came in the morning and was her first customer of the day. She did not rush me at all, including the test drive process. To top it all off, once all was done she offered to deliver the car to me. She did - at precisely the time promised. Thank you Heather! More

Nick Novelli was very easy to work with, and I have been thrilled with my purchase! I highly recommend McGrath Lexus to anyone looking for a new or used car. thrilled with my purchase! I highly recommend McGrath Lexus to anyone looking for a new or used car. More

I have purchase 3 used vehicles from this location and have always had excelkent service from Julie. For every issue or problem I had with my purchase, she addressed it with the upmost professionalism and have always had excelkent service from Julie. For every issue or problem I had with my purchase, she addressed it with the upmost professionalism and courtesy. I walk away feeling very happy with my decision. More

I purchased a GS430 from McGrath Lexus of Chicago through its outstanding salesman, Anthony Swanke, and have been thoroughly happy with my vehicle and all service from McGrath. Due to unexpected extremely p its outstanding salesman, Anthony Swanke, and have been thoroughly happy with my vehicle and all service from McGrath. Due to unexpected extremely poor health issues and attendant financial problems, I need to eliminate owning an automobile and contacted McGrath to do so. Anthony Swanke directed me to Sharon Gale and she has outdone herself in the name of fairness by making me an extremely fair, and then some, offer to buy back my car. Sharon and McGrath are making the process of losing my great GS430 as easy and painless as possible and I sincerely doubt that one would find other dealerships doing the same. We all frequently have low opinions of automobile dealerships, but not once have I ever had anything other than a very high opinion of McGrath Lexus of Chicago and the sincerity of its employees in their endeavors to make owning one of their vehicles a very good experience. Should I be fortunate enough in the future to purchase another vehicle, I will certainly go to Sharon and Anthony as my first choice knowing that they will provide me with honestly and a fair deal, and of course, another great car. Dealing with McGrath has been a wonderful experience. More

Not your typical car dealer experience. Class operation with no pressure and friendly atmosphere. Nick Novelli was extremely knowledgeable and professional throughout the whole buying process, which actual with no pressure and friendly atmosphere. Nick Novelli was extremely knowledgeable and professional throughout the whole buying process, which actually made the experience somewhat pleasurable. More

This was my first experience at McGrath Lexus of Chicago and it couldn't have been better. My sales associate, Russ Raskin, was the consummate professional. He provided great service during and after the and it couldn't have been better. My sales associate, Russ Raskin, was the consummate professional. He provided great service during and after the sale. In fact, everyone was terrific including Sharon Gale, the Pre-Owned Sales Manager and Business Manager, Maen Judeh. I highly recommend McGrath Lexus of Chicago and particularly Russ Raskin to anyone looking to purchase an automobile. The process was seamless, hassle free and enjoyable. On another note, I'm extremely impressed with the dealership as they have an incredible lounge/waiting area that includes a cafe, big screen TV with comfortable leather chairs, free wi-fi, a children's playroom and putting green, not to mention complimentary massages, shoe shines and free car washes. Looking forward to my first service visit! More

i was interested in the 2008 lexus is 250 certified pre owned. i found it at lexus of chicago and made arrangements to see vasilly. the overall experience was awsome, i would definitely buy my next lexus f owned. i found it at lexus of chicago and made arrangements to see vasilly. the overall experience was awsome, i would definitely buy my next lexus from mcgrath lexus and hopefully my salesman vasilly will be there to sell me my 2nd one. i will never settle for anything but a lexus from now on. 5 stars accross the board for lexus of chicago! More

Nick Novelli is a really nice guy and looks out for his clients. He is quick to respond to any of my customer service needs and takes the time to explain everything to me. clients. He is quick to respond to any of my customer service needs and takes the time to explain everything to me. More

We had a pleasant experience buying a Lexus at the McGrath dealership. All staff are nice and friendly. We worked with Vasiliy who was able to provide the best price for us. He was nice and helpful McGrath dealership. All staff are nice and friendly. We worked with Vasiliy who was able to provide the best price for us. He was nice and helpful and we would definitely recommend this dealship and salesperson. More

Mike was awesome - I felt very comfortable with him from the start. He explained things without making me feel silly and didn't get annoyed with all my questions. Mike exceeded my expectations and made my the start. He explained things without making me feel silly and didn't get annoyed with all my questions. Mike exceeded my expectations and made my car buying experience the best one yet. More