
McGrath Lexus of Chicago
Chicago, IL
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I was a cold call on Wednesday afternoon I picked up the I was a cold call on Wednesday afternoon I picked up the phone and called McGrath Lexus downtown Chicago. They connected me to Anthony Swanke, I was a cold call on Wednesday afternoon I picked up the phone and called McGrath Lexus downtown Chicago. They connected me to Anthony Swanke, He was kind, smart, very nice and a great listener. He heard me and put me in a GREAT CAR Thursday afternoon. If you are looking for a great car and very very nice people, please get your next car from McGrath Lexus at 1250 W. Division Street Chicago. Ask for Anthony Swanke he is the BEST!!!!! More
Brian Carlson was an excellent sales rep. He is very compassionate about Lexus cars. He did an awesome job with reviewing the different car models as well as the features. I was well pleased with his compassionate about Lexus cars. He did an awesome job with reviewing the different car models as well as the features. I was well pleased with his work and sense of humor. The minute I called to inquire about the purchase of the RX350 Lexus he set my appointment basically during the time I was available to come visit. When I arrived he saw me immediately. I told him that I did not want to spend my entire Bday in the dealership. He understand and completed everything in a timely fashion. The excellent thing about Brian he knew what rates would be provided and the monthly payment estimates based on my credit history and shared the information with me upfront. Brian continued to ask me and my sister did we want water or coffee. The entire staff was pleasant and had a smile on their face. It was an amazing experience. It was worth spending my Bday with Mcgrath Lexus of Chicago and staff! Brian had my new 2012 RX350 Lexus wrapped as if I just opened my Bday gift. Not to mention he gave a follow up call to see how I was enjoying my new car. Thanks to Brian and the staff at Mcgrath Lexus so far this has been one of my best dealership experience. Jameszetta James More
Vasiliy was fantastic in helping me trade in my old Lexus and buy a new one. He was patient and helpful in every way. The overall experience was great. Years from now I’ll come back and more than likely t and buy a new one. He was patient and helpful in every way. The overall experience was great. Years from now I’ll come back and more than likely trade in and buy again. More
I got Mike's name from our local dealership, Lexus of Tulsa. I flew to Chicago. Mike picked me up at O'Hare. He drove me to McGrath of Chicago to see my "new" Lexus SC. While it was being serviced, Mike Tulsa. I flew to Chicago. Mike picked me up at O'Hare. He drove me to McGrath of Chicago to see my "new" Lexus SC. While it was being serviced, Mike took me to breakfast and a tour of the beautiful city. He introduced me to Mr. McGrath and several other staff members while the paperwork was being finalized. Mike programmed my route home, took pictures of me in my sassy new car, then went with me while he had me drive several blocks to get familiar with my car before setting off on my trip back to Tulsa. He even called the next morning to make sure I was safely back home. The whole experience was a dream. AND what a car! More
When Sales Consultant, Mike LaGiglio, said, "I'm ready to go to work for you", I knew I was in the right place. I recently purchased a used RX 350 at McGrath Lexus of Chicago and from my initial ph ready to go to work for you", I knew I was in the right place. I recently purchased a used RX 350 at McGrath Lexus of Chicago and from my initial phone call asking about the car, to Mike's phone call to me the day after the sale, he demonstrated a level of customer care and professionalism that was outstanding. Purchasing a previously owned vehicle sometimes requires more questions than a new one, and Mike was prompt with his follow-up, setting proper expectations, and checking out every detail of the vehicle's current condition and history. I highly recommend Mike for his thoughtful, customer first approach, integrity, and desire to make my purchase experience as pleasant as possible. Denise Hutchison More
VASILIY KURKOV HELPED US PURCHASE OUR FIRST LUXURY CAR. ALTHOUGH PREOWNED IT WAS EXACTLY WHAT I WANTED. AND COULDN'T BE HAPPIER. VASILIY TREATED US LIKE VIP'S, A TREATMENT PROBABLY MORE COMMON IN A NEW C ALTHOUGH PREOWNED IT WAS EXACTLY WHAT I WANTED. AND COULDN'T BE HAPPIER. VASILIY TREATED US LIKE VIP'S, A TREATMENT PROBABLY MORE COMMON IN A NEW CAR SALE. HE WENT OUT OF HIS WAY TO MAKE THE PROCESS AS PAINLESS AS POSSIBLE. HE IS A BRIGHT, KIND YOUNG MAN WHO IS A TRUE PROFESSIONAL. SINCERELY, BETTY BERKEBILE More
I love McGrath Lexus. For years, Mark McLawhorn in service has helped me maintain my '98 Lexus ES300 well the time came and I decided I wanted another Lexus due to the high quality of service I receiv service has helped me maintain my '98 Lexus ES300 well the time came and I decided I wanted another Lexus due to the high quality of service I received. Now introduce Julie Hill who became my sales associate and walked me through the process and helped me pick the Lexus that fit my needs. I ended up buying a 2011 RX350 and I am not disappointed at all. Julie is a wonderful sales associate and made sure all my requests were handled timely and professionally. I would highly recommend Julie Hill and McGrath Lexus to anyone interested in buying a new or used Lexus. More
Excellent service and experience. It couldn't have been better. From the time we first walked in the door we were happy with interactions with all of the staff. Brian was always available and well informed better. From the time we first walked in the door we were happy with interactions with all of the staff. Brian was always available and well informed about the Lexus CT that we leased. I will recommend McGrath to all my friends. More
What a difference! Nick Novelli was nothing less than professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great features and comforts in the Lexus that I just couldn't wait to drive away. Nick's knowledge really made me understand the value in Lexus vehicles and why the client loyalty was so high. I'm thankful to have met Nick Novelli and McGrath Lexus of Chicago!! More
I really enjoyed working with Nick Novelli. His professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if you are purchasing a car because he made my experience a great one. More