McGrath Lexus of Chicago

Steve's service and knowledge is an was outstanding! This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank yo This is my first Lexus. I was more than satisfied with his sales approach and expertise. He is first rate at providing customer service. Thank you! Jeannine Forrest More

Julie Hill was amazing. She was extremely patient, knows about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She about cars, and helped me at a time when I was suffering with the loss of my younger sister. I can't tell you how much I appreciate Julie Hill. She was positive, encouraging, kind and most of all I got a beautiful pre-owned car from Julie. I will recommend Julie Hill to all of my friends and family. Her wonderful personality, mixed with her knowledge of cars, is not something that I experienced at other car dealers. I went to the Infinity Dealer, and to other dealers before I came to Julie Hill at McGrath. More

Vasiliy Kurkov wowed me from beginning to end. Why? 1. Vasiliy Kurkov wowed me from beginning to end. Why? 1. He listened to me and delivered the perfect car without pressure. 2. He understood my co Vasiliy Kurkov wowed me from beginning to end. Why? 1. He listened to me and delivered the perfect car without pressure. 2. He understood my concerns on maintenance and follow-up service. He introduced me to my personal service maintenance man. Took me on a tour of the maintenance/service department. 3. He calls me periodically to make sure I'm happy with my vehicle and if there are any issues or concerns. 4. Vasiliy showed genuine concern in me as a person and not purely a sale. I strongly recommend this dealership and more importantly, Vasiliy Kurkov. The dealership has a winning team with Vasiliy on it. Great experience. More

This was our first Lexus purchase, and McGrath did an excellent job. They found the car we were looking for, gave us a very reasonable trade-in, and make the purchase experience straightforward and hass excellent job. They found the car we were looking for, gave us a very reasonable trade-in, and make the purchase experience straightforward and hassle-free. Thankfully, gone was the usual drama and high-pressure sales pitches. Will very much return when it's time for another car. Thank you! More

Julie is great to work with. She makes buying a vehicle hassle and pressure free. She always strives to make me feel comfortable and confident when purchasing a vehicle. I always feel that I bought the r hassle and pressure free. She always strives to make me feel comfortable and confident when purchasing a vehicle. I always feel that I bought the right vehicle at the right price. More

From the second we walked in the door, you immediately get a sense of being catered to by the entire staff. Explanations of the cars was totally descriptive, lots of time taken in and out of the cars, get a sense of being catered to by the entire staff. Explanations of the cars was totally descriptive, lots of time taken in and out of the cars, and no feelings of pressure to buy whatsoever. Car negotiations and decisions were quick and smooth and financing was easy. More

I had a great experience buying my last car with Michael Kozeluh at McGrath Lexus of Chicago. He was well informed and made the whole process painless along with making me feel comfortable with my purchase Kozeluh at McGrath Lexus of Chicago. He was well informed and made the whole process painless along with making me feel comfortable with my purchase. I would definitely buy another car through Michael. More

Probably the best used car buying experience I could have possibly had. Very impressed by my overall experience - I wasn't expecting the quality of service I received, I was anticipating the typical car sal possibly had. Very impressed by my overall experience - I wasn't expecting the quality of service I received, I was anticipating the typical car salesmen and got the exact opposite!! I was introduced to Anthony Swanke and was immediately at ease. I received honest answers to my questions and felt Anthony was being very "upfront" with me. Anthony not only explained everything to me he made me very comfortable with the dealership. I always look forward to returning to McGrath Lexus for my regular washes and services. It's a perfect way to start my day! Thanks Anthony!!!!! More

I am interested in a used Lexus SUV and stopped at McGrath to look around. Mike was very patient with me and showed me several different models. Mike let me test drive two different models, and his p McGrath to look around. Mike was very patient with me and showed me several different models. Mike let me test drive two different models, and his patience and professionalism really impressed me. As I explained to Mike that I was just setting out to look at Lexus cars, he took his time to explain the advantages of the brand and why their cars maintain such a high value as a pre-owned option to a new car. The dealership was impressive int its own right, cleanliness and friendliness, but Mike realy stood out as a prfessional salesman with a real concern for the consumer. More

My wife and came into the showroom looking around for her "Dream Car" and was met imediately by Rick. We told him what we were looking for and he showed us several options around the price we wanted. The gre "Dream Car" and was met imediately by Rick. We told him what we were looking for and he showed us several options around the price we wanted. The great thing is that when we were almost ready to settle on our choice he discovered that a vehicle with "exactly" what we wanted had become available. We were able to test drive all of our choices, and during the process there was NO PRESSURE WHATSOEVER to purchase, every question was answered, the attention to detail was outstanding. In my business, customer service is critical, and Rick definitely earned a "pickle" in my book. Another reason why I give Rick a high rating is that whenever my wife comes in with the vehicle for service, Rick continues to make sure that all is well with our "Lexus Experience". More