McGrath Lexus of Chicago
Chicago, IL
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What a difference! Nick Novelli was nothing less than professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great professional. Nick along with a facility that has every convenience possible, made my Lexus buying experience first class! I was shown so many great features and comforts in the Lexus that I just couldn't wait to drive away. Nick's knowledge really made me understand the value in Lexus vehicles and why the client loyalty was so high. I'm thankful to have met Nick Novelli and McGrath Lexus of Chicago!! More
I really enjoyed working with Nick Novelli. His professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if professional demeanor, non pushy sales tactics and knowledge about his product line made my purchase an easy choice. I would highly recommend him if you are purchasing a car because he made my experience a great one. More
Professional, friendly and stress free process. What McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and t McGrath offers in the car buying process is unique for me in that I was treated as if the customer IS the most important part of the experience and that is the way it is suppose to be. They valued my business. I will recommended them to anyone interested in a new car. More
Going into the dealership we were focused on buying a car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experi car, but we soon found that the facility offers a lot of amenities to make sure that each time you visit you feel comfortable and have a great experience beyond just purchasing vehicle. I actually am looking forward to bringing my vehicle in for it's next servicing. The staff was great to deal with and didn't apply any sales pressure. We had an overall great experience. More
I just bought my first Lexus, an ES350 sedan from Nick Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the Novelli and I'm enjoying it immensely! I wasn't sure which car was for me, but with Nick's knowledge of the Lexus line, I was guided into buying the perfect car! It was a pleasure working with Nick and I would highly recommend searching him out to help you make an educated purchase. More
This was the new car buying experience we're all searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick searching for. I would highly recommend Nick Novelli and McGrath Lexus of Chicago to anyone in search of professional and responsive service. Nick Novelli was a Class A example of this. He helped redefine my perception of the new car buying experience. Nick exceeded all expectations. Call him if you're searching for the same. More
My experience with Julie Hill and McGrath Lexus dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm r dealership was definitely one to write "home" about. This transaction was smooth and pressure free. Julie H is very patient and attentive. When I'm ready for my next car, there's no doubt that I will be a repeat customer. More
Heather was extremely easy to work with & we quickly came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was came to a deal that worked. She was extremely thorough when describing the features of the car & took me through it's operation step-by step. I was very impressed with her demeanor & her willingness to help. More
This was the most efficient car buying experience we have ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday) ever had. I spoke with Bill the previous night by phone to give him the parameters of what we wanted and when we got there the next night (Thursday), he was well prepared with vehicles that were exactly what we were looking for, price and options. We even changed our mind on the type of vehicle we wanted (twice) and he handled it with no problems, even when we finally decided on the original vehicles we came to see. We also had financing secured, but Frank was able to secure better financing with a significantly lower interest rate and warranties. We were only there for a short time from viewing to purchase, but they were both very patient and professional. We will definitely be back for our next purchase. More