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McGrath Lexus of Chicago

Chicago, IL

4.7
950 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 950 reviews

April 08, 2012

I just purchased my second vehicle from McGrath Lexus. I had another great car purchasing experience due to their outstanding customer service. Heather O'Malley was able to explain all of my options to me a More

by Liz463
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
April 07, 2012

Heather O'Malley is by far the best car salesperson I've worked with. She is professional, courteous, & attentive. She understands the sales process and what we, as consumers, are looking for in a sales pro More

by vince1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
April 07, 2012

McGrath Lexus has some of the most outstanding staff, management and sales people... Heather O'Malley went above and beyond to find me the exact car I wanted. Everyone I dealt with was extremely friendly More

by rob74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
April 05, 2012

As a testament to both the quality of the automobile and the dealorship we have purchased 3 Lexus cars from McGrath Lexus over the past twelve years. There is a reason for us being loyal customers. They d More

by josephlocallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 03, 2012

Great selection and service. I'll recommend McGrath Lexus of Chicago to all my friends and family. Dave Nelson addressed all of my questions and concerns. Thank you for providing a great car. More

by maurabraun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cowan
March 28, 2012

This dealership and staff exemplify the manner in which a customer should be served. Their attitude is, "The answer is YES, what is the question." It would be nice if other businesses could get lessons from More

by yonimann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark McLawhorn
March 28, 2012

Mike K and Vasiliy were awesome! From the moment I walked in the doors, they were attentive and friendly. It was an amazing experience working with them both. Its not everyday that someone will stay More

by KellyToler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 27, 2012

Just purchased a Pre-owned 2008 BMW from McGrath and LOVE it! Julie Hill is the person to see when looking for a vehicle. She was extremely attentive, yet not pushy at all. I was treated with respect from he More

by kcaste5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
March 27, 2012

Working with Heather was the first enjoyable experience I had working with a car salesperson. Ms. O'Malley was honest, presented herself as a professional, and most importantly put me in a car that is perfec More

by bharmeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
Mar 27, 2012 -

McGrath Lexus of Chicago responded

bharmeling, Thank you for taking the time to post such a compelling review. We are all so pleased that you are happy!

March 26, 2012

Heather O'Malley is very knowledgeable and extremely helpful. We were so happy to have met her. She answered all of our questions. We decided on the new 2013 GS. We are thrilled to drive our new vehicle More

by chitownguy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
Mar 27, 2012 -

McGrath Lexus of Chicago responded

chitownguy12, Congratulations on your new GS! Thank you for taking time to review and thank you for the kind words. I have shared your comments with Heather and the entire dealership. Please know that you may contact Heather or myself with any future concerns. Thank you again! Sincere regards, John Douglass eCommerce Manager

Mar 27, 2012 -

McGrath Lexus of Chicago responded

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