
McGrath Lexus of Chicago
Chicago, IL
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McGrath Lexus of Chicago has Truly Outstanding sales/service departments and staff. I have had absolutely no issues with any of my scheduled maintenance at this dealership. sales/service departments and staff. I have had absolutely no issues with any of my scheduled maintenance at this dealership. More
Julie was absolutely wonderful to me. I was able to get my dream car. She was supportive, helpful, friendly and very knowledge about the things i needed. She is an assest to McGrath. my dream car. She was supportive, helpful, friendly and very knowledge about the things i needed. She is an assest to McGrath. More
Julie Hill went far and beyond the call of duty to service me with purchasing my new ES350 Lexus. I will continually patronize and spread the marvelous service that Julie Hill and McGrath Lexus of Chi service me with purchasing my new ES350 Lexus. I will continually patronize and spread the marvelous service that Julie Hill and McGrath Lexus of Chicago renders to their customers. More
In my humble opinion lexus vehicles sell themselves . i fell in love the first time i test drove my LS430 and and Ive been hooked ever cents . It was a pleasure meeting and working with Julie Hill and my fell in love the first time i test drove my LS430 and and Ive been hooked ever cents . It was a pleasure meeting and working with Julie Hill and my service writer John Parks they embody what lexus stands for. More
Just purchased a 2012 RX450h from McGrath and it was the most enjoyable car buying experience i have ever had. Everyone at the dealership was great to work with, especially Nick Novelli. Nick worked with me most enjoyable car buying experience i have ever had. Everyone at the dealership was great to work with, especially Nick Novelli. Nick worked with me to ensure that the my car came with everything i wanted. Even though i had to order the car Nick still provided me with updated from when the vin was assigned to when it reached port and when it was expected to be delivered. Living in Wisconsin i wouldn't normally go out of my way to buy a car, but after dealing with McGrath Lexus i am pretty sure they have won my business, and i will recommend them to anyone else looking to buy a lexus. More
Bought a 2010 RX350 a month ago and we love it. Relative to dealing with McGrath Lexus, they earned my business and even though I live almost 30 miles away, I will likely return to them for future purchases to dealing with McGrath Lexus, they earned my business and even though I live almost 30 miles away, I will likely return to them for future purchases. Facility was top of the line, selection was one of the best in the Chicago area and the internet pricing could not be beat. I came to McGrath, for the pricing, their reputation and the recommendations I received from friends. Although my experience went fairly well (I visited them on a busy Saturday), I have to say it was what happened after I got home that earned them my loyalty. After making the 30 mile drive back home, we discovered a few scuffs on the bumper and some oversights in the cleanliness of he vehicle. We were disappointed, but I remembered what the sales team had told me .... "If you aren't happy with anything, please let us know and we will take care of it". Well, I sent an email stating my concerns and within a couple hours I received a call from Mike McGrath himself. To correct the situation, Mike had a driver come out to our house, pick up our new car and leave a loaner Lexus. Within two days his driver returned with a fully detailed car with no signs of any body scrapes, well beyond my expectations. My 2010, now looked like a 2012. Wow! All I can say is that McGrath Lexus takes their commitment seriously..........and for that, I will drive past the other 10 Lexus dealers that are between my house and McGrath. More
Great Service and thoroughness. No sales pressure, just fair and solid advice. Team is very friendly and attentive.Returning customers are treated execptionally well. We would certianly buy here again! fair and solid advice. Team is very friendly and attentive.Returning customers are treated execptionally well. We would certianly buy here again! More
My experience at McGrath Lexus was superior! From the moment I walked in till the time I was handed the keys, everything was first rate. Julie Hill was a great help in matching me to the perfect Lexus ve moment I walked in till the time I was handed the keys, everything was first rate. Julie Hill was a great help in matching me to the perfect Lexus vehicle. She even suggested a color scheme based on information I gave her about me. I'm so happy she took the time to give that extra attention. I am extremely pleased and look forward to a long relationship with Julie and McGrath Lexus of Chicago. I must add, I got an amazing deal!! Thank you all. More
Vasiliy was great to work with - no pressure yet very informative. The process was quick. I was extremely happy with service and everyone who was involved. Would definitely recommend. informative. The process was quick. I was extremely happy with service and everyone who was involved. Would definitely recommend. More