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McGrath Lexus of Chicago

Chicago, IL

4.6
913 Reviews

1250 West Division Street

Chicago, IL

60642

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Showing 913 reviews

March 27, 2012

Just purchased a Pre-owned 2008 BMW from McGrath and LOVE it! Julie Hill is the person to see when looking for a vehicle. She was extremely attentive, yet not pushy at all. I was treated with respect from he More

by kcaste5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
March 27, 2012

Working with Heather was the first enjoyable experience I had working with a car salesperson. Ms. O'Malley was honest, presented herself as a professional, and most importantly put me in a car that is perfec More

by bharmeling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
Mar 27, 2012 -

McGrath Lexus of Chicago responded

bharmeling, Thank you for taking the time to post such a compelling review. We are all so pleased that you are happy!

March 26, 2012

Heather O'Malley is very knowledgeable and extremely helpful. We were so happy to have met her. She answered all of our questions. We decided on the new 2013 GS. We are thrilled to drive our new vehicle More

by chitownguy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather O'Malley
Mar 27, 2012 -

McGrath Lexus of Chicago responded

chitownguy12, Congratulations on your new GS! Thank you for taking time to review and thank you for the kind words. I have shared your comments with Heather and the entire dealership. Please know that you may contact Heather or myself with any future concerns. Thank you again! Sincere regards, John Douglass eCommerce Manager

Mar 27, 2012 -

McGrath Lexus of Chicago responded

March 19, 2012

McGrath is the place. I just purchased my second vehicle from the Steve Stover and serviced my first vehicle and will continue to service my new vehicle at the dealership. McGrath and all their people are q More

by barryretman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Stover and Mark, Mark McLawhorn
Mar 27, 2012 -

McGrath Lexus of Chicago responded

barryretman@gmail.com, Thank you for taking the time to review. I have shared your comments with Steve and with Mark and we are all so pleased that you are happy. Please do not hesitate to contact any of us with any future concerns. Sincere regards, John L. Douglass eCommerce Manager --------------------------------------------------------------------------------

March 18, 2012

I was in the dealership for service and was gladly met by Nick Novelli who offered exemplary information regarding the new model Lexus. With no pressure at all, Nick volunteered to check on new models for me More

by DPhilpot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Novelli
March 17, 2012

My wife and I are expecting our first child this summer so we decided to purchase a new car. We had not purchased a new vehicle in a while so initially we were not looking forward to the experience. Juli More

by nick40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
March 16, 2012

In June 2008 I purchased a Lexus GS 430 from McGrath Lexus of Chicago and found the service to be outstanding during the entire period of my ownership of the said vehicle. Due to a serious illness, I More

by jmkrueger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Swanke, Frank Cowan
March 15, 2012

I really enjoyed working with this dealer, Julie Hill. I'm sure to tell friends and family about the great service and hardword Julie put in to help. The best sales person in the town. Rock More

by rock1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Hill
March 12, 2012

Julie has always been responsive to my needs, followed up Julie has always been responsive to my needs, followed up with emails and phone calls. If I every buy a Lexus, it will be with Julie. More

by cliffn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie HIll, Julie Hill
March 03, 2012

I was in for service. Nick delivered the loaner to me with a great explanation about the car I was using. the loaner was a new one, very different from my current one. When I returned the loaner and took More

by Carol Mrowka
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Novelli, Nick Novelli
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