McGrath Lexus of Chicago

Heather went above and beyond the call of service when I was at McGrath! She was very kind, down to earth, and was able to understand my needs right away! When I come back for maintenance or anything else I was at McGrath! She was very kind, down to earth, and was able to understand my needs right away! When I come back for maintenance or anything else I will be sure to say hello to Heather and make sure she assists me with whatever I need! More

Heather is an awesome sales Rep! I couldn't have asked for anyone better. She has exceptional customer service skills. Super friendly and extremely thorough with the complete process. I would definitely r for anyone better. She has exceptional customer service skills. Super friendly and extremely thorough with the complete process. I would definitely recommend her to future clients. More

McGrath Lexus of Chicago and Heather O'Malley went above and beyond to help us with our new car purchase. I'm extremely excited to own my first Lexus. The ride is awesome. We especially were impressed with and beyond to help us with our new car purchase. I'm extremely excited to own my first Lexus. The ride is awesome. We especially were impressed with the dealership and the outstanding service by the sales staff. We look forward to coming back for oil changes and free car washes... Thank you and keep up the great work guys! More

My experience with McGrath Lexus Chicago was the best car buying experience I have ever had as well as my Father! We visited the store this past Saturday afternoon with an interest in a pre owned 2005 Acura buying experience I have ever had as well as my Father! We visited the store this past Saturday afternoon with an interest in a pre owned 2005 Acura TL. Nick Novelli was the sales person whom I spoke with regarding the car, and when we arrived to the dealership, the car was already sitting out front, ready to test drive. Before driving the car, Nick took us around the car for a complete inspection, pointing out any previous marks the car may have had. He also instructed me on how to operate the car and use the control settings, etc. Fifteen minutes later, we were on the road, driving around the streets of Chicago. After test driving the car, I instantly knew I had to have it! However, as I am new to credit and purchasing my first financed car, I was a bit nervous about the approval process. Nick assured me that he would work with his business manager, Mike K, on the finance to ensure that I would get the best rate possible. While waiting through the application process, the amenities of the dealership and the friendliness of Nick helped create a relaxed ambiance. A couple hours went by and my Dad and I hardly noticed. In fact, we even had a discussion on how easy this process was. My Father even told me that his next new car he'd purchase would be from Nick at McGrath Lexus! After all the paperwork was set, and the thoroughness of Mike K's work, I was ready to drive off with my new car! Before I did, Nick took an extra hour of his time (even after the dealership was already closed at this point) to show me all the features of the car and help me pair my phone. This experience was simply the best and I could not have asked for anything better. Thanks to Nick I'm driving the car that I have always wanted as my first vehicle purchase. Thank you McGrath Lexus and Nick Novelli! More

McGrath Lexus of Chicago has Truly Outstanding sales/service departments and staff. I have had absolutely no issues with any of my scheduled maintenance at this dealership. sales/service departments and staff. I have had absolutely no issues with any of my scheduled maintenance at this dealership. More

Julie was absolutely wonderful to me. I was able to get my dream car. She was supportive, helpful, friendly and very knowledge about the things i needed. She is an assest to McGrath. my dream car. She was supportive, helpful, friendly and very knowledge about the things i needed. She is an assest to McGrath. More

Julie Hill went far and beyond the call of duty to service me with purchasing my new ES350 Lexus. I will continually patronize and spread the marvelous service that Julie Hill and McGrath Lexus of Chi service me with purchasing my new ES350 Lexus. I will continually patronize and spread the marvelous service that Julie Hill and McGrath Lexus of Chicago renders to their customers. More

In my humble opinion lexus vehicles sell themselves . i fell in love the first time i test drove my LS430 and and Ive been hooked ever cents . It was a pleasure meeting and working with Julie Hill and my fell in love the first time i test drove my LS430 and and Ive been hooked ever cents . It was a pleasure meeting and working with Julie Hill and my service writer John Parks they embody what lexus stands for. More

The entire experience was wonderful. The service and price were both great. Steve Stover is a great person to deal with - I recommend him highly. price were both great. Steve Stover is a great person to deal with - I recommend him highly. More

Just purchased a 2012 RX450h from McGrath and it was the most enjoyable car buying experience i have ever had. Everyone at the dealership was great to work with, especially Nick Novelli. Nick worked with me most enjoyable car buying experience i have ever had. Everyone at the dealership was great to work with, especially Nick Novelli. Nick worked with me to ensure that the my car came with everything i wanted. Even though i had to order the car Nick still provided me with updated from when the vin was assigned to when it reached port and when it was expected to be delivered. Living in Wisconsin i wouldn't normally go out of my way to buy a car, but after dealing with McGrath Lexus i am pretty sure they have won my business, and i will recommend them to anyone else looking to buy a lexus. More