McGrath Lexus of Chicago

I had a very pleasant experience buying my new car. The staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously. More

Lexus McGrath of Chicago staff provided great customer service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend p service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend purchasing a vehicle here. More

Trading-in my car and buying a pre-owned vehicle at McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website whic McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website which listed all the vehicles they had in stock. From there I called and asked for pre-owned sales. I was able to provide my current car's VIN number over the phone and ask them for their best pricing on my trade-in and the car I wanted to buy. The price was fair so I drove down to McGrath Lexus of Chicago, test drove the car I wanted, enjoyed some complementary coffee in the lounge and easily came to a win-win negotiation. Even after the sale, McGrath threw in some extra's including a full tank of gas, ongoing free car washes and discounts on accessories for my new (used car) which seems brand new after their certification program that extends the warranty 3 more years. Once again, the entire experience was easy, fair and enjoyable. All dealerships should work this way! More

Outstanding experience as usual. Exactly why we bought this rx - our 4th Lexus from Mike Tumilty. Great service, price, financing and most of all great RX 350. Perfect. Tony and Nancy DeAngelo this rx - our 4th Lexus from Mike Tumilty. Great service, price, financing and most of all great RX 350. Perfect. Tony and Nancy DeAngelo More

I bought a used Toyota from McGrath Lexus, even though it was not a lexus I was treated like I was buying a new lexus. Everyone was very helpful and nice. Bill Tacker was very pleasant and great to work with was not a lexus I was treated like I was buying a new lexus. Everyone was very helpful and nice. Bill Tacker was very pleasant and great to work with. I told him I was interested in the Toyota and that's what he showed me, he didn't lead me around the dealership showing off their inventory, it was about me and the Toyota. I was very happy with my purchase. More

I used to be a McGrawth customer but had not been happy with a previous experience and therefore went to another dealer. I came back to give McGrawth another chance after Larry joined them. They have impro with a previous experience and therefore went to another dealer. I came back to give McGrawth another chance after Larry joined them. They have improved immensely. I worked with Dave and he was wonderful, professional, good sense of humor, did not push. I really went it to talk a bit and check prices and left with a new car that I love. I will definitely recommend to friends and go back there for my next car. More

Thank you to Heather O'Malley and the staff at McGrath Lexus for making my car buying experience easy. She was extremely patient with us throughout the entire process from start to finish. I'm so glad we Lexus for making my car buying experience easy. She was extremely patient with us throughout the entire process from start to finish. I'm so glad we decided on buying a Lexus and meeting Heather. I highly recommend you call her first before going anywhere else. Again, thank you! More

Heather is the definition of a true professional. She takes the time to actually see what her customers are looking for and goes above and beyond the call of duty to make sure their needs and wants are o takes the time to actually see what her customers are looking for and goes above and beyond the call of duty to make sure their needs and wants are obtained. More

I purchased my car back in June from Heather O'Malley at McGrath Lexus of Chicago. I would like to highly recommend her, the staff and the management team who have gone above and beyond from the moment I wa McGrath Lexus of Chicago. I would like to highly recommend her, the staff and the management team who have gone above and beyond from the moment I walked in the door until today; from my occasional visits to the car wash or for regular maintenance, Heather O'Malley, Mike Tumilty, Andy Pak are always so extremely helpful. They are always available to say hello and ask about how I'm doing. I would not trade this service experience for any other dealership. Good job everyone! Look forward to seeing you soon. More

Mike Lagiglio's service was above and beyond. I flew in from Kentucky to look at a pre-owned LS. Mike personally picked me up from the airport and had the car ready for my arrival. He had already checked from Kentucky to look at a pre-owned LS. Mike personally picked me up from the airport and had the car ready for my arrival. He had already checked the car out to make sure that I wouldn't be disappointed with the condition of the vehicle. It was everything he said it was, he even checked to see if the vehicle had both original keys! We went on the test drive, including a short stint on the highway and return by way of the city streets. Mike was quiet during the test drive, yet responsive to my questions, a perfect environment (no distractions) to let me decide how I liked the car. The car drove beautifully. Upon returning, Mike set me up at a work station so that I could check on a few work items while I waited to finalize the sale. Once the papers were signed, he took me back out to the vehicle and took the time to show me how to quickly program the electronics (GPS, aircon, radio) to help me get back home. He also gave me some bottled water for the drive. From the pick-up from the airport to saying good-bye, the entire process was professional and seamless. Not a typical car buying experience. As for the dealership itself, the vehicle I chose was a hard to find, "Ultra" model. They had 3 (!) available with different colors/year/mileage. The business office was efficient, professional and honest. More