McGrath Lexus of Chicago
Chicago, IL
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I am disappointed with the trade in value that was given for my 02 cadillac deville DTS.Cadillac was willing to give me kelly blue book value for my car becauese of the shape it was in,I just refused to go for my 02 cadillac deville DTS.Cadillac was willing to give me kelly blue book value for my car becauese of the shape it was in,I just refused to go back with a GM product. More
the reason we purchased our vehicle at McGrath was our relationship with Larry.When Larry was employed elsewhere I tried to purchase a LX460 .The management rejected my offer. Larry tried very hard on our relationship with Larry.When Larry was employed elsewhere I tried to purchase a LX460 .The management rejected my offer. Larry tried very hard on our behalf , but to no avail . When Larry moved to McGrath he sent out an announcement.Knowing that he was now better able to serve his clients I called on him .The experience became simple and pleasant .Thank you for enabling me to buy the car we wanted at a fair price More
Charles handled the sale honestly and professionally. Doug handles the financing quickly and accurately. Jeff Riordan was amazing. He set up everthing on the car's nav system for me, explained everythi Doug handles the financing quickly and accurately. Jeff Riordan was amazing. He set up everthing on the car's nav system for me, explained everything in detail, was patient, competent, polite and knowledgable. All in all, an excellent experience. More
I had a very pleasant experience buying my new car. The staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously staff was extremely helpful with getting my new car ready to go. They even straightened out my Sirius/XM account which I have had issues previously. More
Lexus McGrath of Chicago staff provided great customer service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend p service and experience. Austin Fredrick and Jeff Riordan were very patient and thorough in explaining everything and would definitely recommend purchasing a vehicle here. More
Trading-in my car and buying a pre-owned vehicle at McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website whic McGrath Lexus was an easy and pleasurable experience. McGrath's professionalism made it easy every step of the way. I started on their website which listed all the vehicles they had in stock. From there I called and asked for pre-owned sales. I was able to provide my current car's VIN number over the phone and ask them for their best pricing on my trade-in and the car I wanted to buy. The price was fair so I drove down to McGrath Lexus of Chicago, test drove the car I wanted, enjoyed some complementary coffee in the lounge and easily came to a win-win negotiation. Even after the sale, McGrath threw in some extra's including a full tank of gas, ongoing free car washes and discounts on accessories for my new (used car) which seems brand new after their certification program that extends the warranty 3 more years. Once again, the entire experience was easy, fair and enjoyable. All dealerships should work this way! More
Outstanding experience as usual. Exactly why we bought this rx - our 4th Lexus from Mike Tumilty. Great service, price, financing and most of all great RX 350. Perfect. Tony and Nancy DeAngelo this rx - our 4th Lexus from Mike Tumilty. Great service, price, financing and most of all great RX 350. Perfect. Tony and Nancy DeAngelo More
I bought a used Toyota from McGrath Lexus, even though it was not a lexus I was treated like I was buying a new lexus. Everyone was very helpful and nice. Bill Tacker was very pleasant and great to work with was not a lexus I was treated like I was buying a new lexus. Everyone was very helpful and nice. Bill Tacker was very pleasant and great to work with. I told him I was interested in the Toyota and that's what he showed me, he didn't lead me around the dealership showing off their inventory, it was about me and the Toyota. I was very happy with my purchase. More
I used to be a McGrawth customer but had not been happy with a previous experience and therefore went to another dealer. I came back to give McGrawth another chance after Larry joined them. They have impro with a previous experience and therefore went to another dealer. I came back to give McGrawth another chance after Larry joined them. They have improved immensely. I worked with Dave and he was wonderful, professional, good sense of humor, did not push. I really went it to talk a bit and check prices and left with a new car that I love. I will definitely recommend to friends and go back there for my next car. More