McGrath Lexus of Chicago
Chicago, IL
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Julie is a well organized woman with plenty of car knowledge to make anyone feel at ease. She works with you to help you find what you want. I highly recommend her. knowledge to make anyone feel at ease. She works with you to help you find what you want. I highly recommend her. More
on time for my appt. immediatley got asked if I needed help;. no pressure; great products; clean show room; got my car ready quickly; fast financing dept. help;. no pressure; great products; clean show room; got my car ready quickly; fast financing dept. More
I wanted a specific car with specific color. Rick Farbo kept looking for it until he found a perfect vehicle for me. I have been to other Lexus dealerships looking for this car and Rick is the only salespe kept looking for it until he found a perfect vehicle for me. I have been to other Lexus dealerships looking for this car and Rick is the only salesperson who has ever looked for this car for me. Great experience. Highly recommended. More
Fantastic people to business with. Very honest and upfront. The McGrath brand offers a ton of incentives to make any visit from sales to service as enjoyable as possible. Thank you Alex and Larry for upfront. The McGrath brand offers a ton of incentives to make any visit from sales to service as enjoyable as possible. Thank you Alex and Larry for the exceptional attention and service. More
This was the best experience I've ever had, thanks to Mike LaGiglio. I've never had this type of GREAT quality service from any salesman. He was very thorough, honest, and made our overall experience v Mike LaGiglio. I've never had this type of GREAT quality service from any salesman. He was very thorough, honest, and made our overall experience very pleasant. On top of all that, he was very courteous to pick us up from work to come see the car at the dealership opposed to having my pregnant wife and I take a cab or train. I wish all car dealerships had more employees like Mike L., who go above and beyond. Thank you Mike! -Jimmy C. More
I met Julie at the Auto Show where she helped me with the various Hybrids on the market. It was very busy but she took the time. We made plans to meet at McGrath Lexus after the show. End result was that various Hybrids on the market. It was very busy but she took the time. We made plans to meet at McGrath Lexus after the show. End result was that I got a fare deal on the purchase of a ES 300H and a fair trdae in value for my BMW. I'm very happy with my new Hybrid. More
I found 3 cars I wanted to consider. Worked with Gary Sowell to lock down a fair price and decided to make the 2 1/2 drive to get a Certified Pre-Owned Lexus. Working with Gary was the way things should Sowell to lock down a fair price and decided to make the 2 1/2 drive to get a Certified Pre-Owned Lexus. Working with Gary was the way things should work. Available options were brought to my attention, but there were none of the "games" that I was used to experiencing in my other car purchases. I definitely will consider McGrath for any future purchases and will recommend them to others. More
I originally stopped by McGrath Lexus of Chicago in the market for a used Lexus IS-F. As it is a limited production vehicle, I did not expect to be very successful with finding the exact car I was looking market for a used Lexus IS-F. As it is a limited production vehicle, I did not expect to be very successful with finding the exact car I was looking for - particularly one with low mileage and in pristine condition. Within thirty seconds of walking in the front door, David had welcomed me and asked how he could be of assistance. As with most car sales people, my guard immediately went up, but gave him a chance. I briefly explained what I was looking for, and David told me that he had exactly what I wanted right around the corner - a black 2012 IS-F that had a few miles on it, but was never titled. The fact that this car was basically new made me slightly uncomfortable, as I was not expecting to purchase this vehicle new. I then proceeded to jump on my iPhone, and checked a few dot com car sites for other options in the area. To my dismay, this was the only remaining "new" IS-F within at least 200 miles of Chicago. To me this immediately meant that I would more than likely be paying a premium price for the convenience; luckily this was not the case at all. Not only was my experience with David absolutely pressure-free, he also worked closely with Larry to make sure I got an extremely fair deal on the new car, as well as my high-mileage Porsche Cayenne GTS trade-in. Both David and Larry talked me through all my options, and clearly explained their rationale behind the numbers without any added xx. Once I finally decided to pull the trigger, they handed me off to Doug to run the finances. Doug is a true professional. By the time I walked into his office, he had already laid out all the possible scenarios to present me with. Doug was able to lock me into a great rate, and made sure to get me down to the monthly payment I was asking for when I first walked into his office; I didn't even have to ask twice. After finalizing the numbers, the team connected me with Maria to get me acclimated with my new car. Maria is a true sports car enthusiast, and it shows. I honestly could not tell if I was more excited about my new car than she was - I definitely appreciated her passion and excitement. She took the time to walk me through all the features and functionality with great detail. She shared her ownership experience (as she too is an IS-F driver,) and some extremely beneficial tips and tricks to making the most of the vehicle. She also supplied me with her direct contact information, and has been phenomenally responsive since day one - constantly checking in, and going above and beyond her job to make sure that I am pleased with my newly acquired IS-F. Overall, the team at McGrath provided me with one of the best purchase experiences I have ever had buying a car. I will definitely be returning here for my next car, and plan to highly recommend the team to any friends and family that may be in the market. More
i love that dealer , julie hill was so helpful and understanding she went over everthing with me about the car i came in to look at, but once she showed me the fully loaded one ,i was like woww i had understanding she went over everthing with me about the car i came in to look at, but once she showed me the fully loaded one ,i was like woww i had to have that one it was so nice and me,they didnt have it in stock cause one on floor was sold, , but she order it, and doing time i was waiting she kept in touch with me about what was going on, and when should i b looking to recieve it,and when it came and went in to pick it up she was happy that i was happy, and always insure me that the lexus dealer was here for me if i have any problem just call in or call her, she took me around to meet other peoples like if i come in with any problem, made me feel at home, and to this day she still check up on me to make sure everything is ok, just like she said ti me one day am not just a buyer am family to them,and i feel that way, julie hill is the best, anyone who i hear talk about getting a lexus i say to them"go to the dealer at 1250 w division chicago ill 60642,and ask for julie hill, More